Reviews
They're honest. I appreciate that.
Every time I head to Kendall for service, the people there are always great. This last time Tammy kept me informed during my visit. The visit took longer than planned as there was a recall to deal with, but Tammy consistently kept me apprised of the revised time frame I was to deal with, and it was much appreciated. Thank you for that Tammy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Martin Falk
Ford Focus sls, good experience, thank you. Changed oil, replaced left rear turn signal bulb, windshield wipers, oil filter.....................................................................................!
- Customer service 4.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick and effective service
We are snowbirds. We haul a 40' 5th wheel with a Ford F-350. We developed an ABS on dash warning. Your service department were quick to set an appointment, the ABS issue was discovered and a new speed sensor was installed. Our brakes were checked and our F-350 was returned to. Alex Brown, our service consultant, provided us with first class service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Review
Always the best service. I actually bought another Ford when I needed another car, because the service on my F150 was excellent. My rep is Steve Hilyard.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2014 Ford Fusion
Still working out the VIN mix-up from the purchase, but that wasn't the service department's fault.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A+ for Oil Change F- for Sales Customer Service!
The service dept. did a great job, as always. The rest of the dealership...not so much. I wandered around the lot and showroom for over 2 hours and NOT ONE person greeted me, asked if I was being helped, had any questions, etc. We are looking into buying an F 30 Duly and have decided NOT to buy it at Kendall Ford! We refuse to reward a business that ignores us...we are voting with our feet and buying elsewhere!
- Customer service 3.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice People
We appreciate the efforts the staff made to try and fix our radio and my Sari problem. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
Met me at door & started the service process checking the mileage. Services went quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Service and Workmanship
Everyone was very friendly and helpful. The work was completed on time even with extra work that needed to be completed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
All employees very helpful and friendly.
Purchased a 2013 Ford Explorer Limited. People were very friendly.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
