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Wolf Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)
2023 consumer dealer award
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2023 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wolf Motors from DealerRater.

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The worst experience I’ve ever had buying a car! I honestly think they are racist. I would never buy a car from a shady business like this one . Makes me wonder how they stay in business treating customers like this.

The worst experience I’ve ever had buying a car! I honestly think they are racist. I would never buy a car from a shady business like this one . Makes me wonder how they stay in business treating customers like this.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have a company truck, having work done for a couple small things, they ended up replacing fuel pump so the tank was dropped to change. Picked it up went to put gas in across the street gas went right into the ground filler neck got unhooked.. Two weeks later the deflector vent wouldn't move and ac wasn't working. Again got it fixed and picked it up leaving the dealer (after service hours) I couldn't turn my radio on... stopped back next morning they checked it over need to order a radio now... so took the truck as it's my work truck drove to my jobsite in the rain for 2 days and noticed I had a lot of water on my passenger floor... apparently they messed up a valve for a drain so it dumped everything on my floor. Brought it back they fix it again I go in to pick it up and the rubber floor is still soaking wet underneath. Worst service I have had probably 7k work of things done by the time they get done breaking things and saying I need to replace them. Talking to several people and all have had similar issues and most are older people with a long relationship with buying new cars from this dealership. Obviously the service department is not backing their work and is not doing a quality job, I suggest going elsewhere

I have a company truck, having work done for a couple small things, they ended up replacing fuel pump so the tank was dropped to change. Picked it up went to put gas in across the street gas went right into the ground filler neck got unhooked.. Two weeks later the deflector vent wouldn't move and ac wasn't working. Again got it fixed and picked it up leaving the dealer (after service hours) I couldn't turn my radio on... stopped back next morning they checked it over need to order a radio now... so took the truck as it's my work truck drove to my jobsite in the rain for 2 days and noticed I had a lot of water on my passenger floor... apparently they messed up a valve for a drain so it dumped everything on my floor. Brought it back they fix it again I go in to pick it up and the rubber floor is still soaking wet underneath. Worst service I have had probably 7k work of things done by the time they get done breaking things and saying I need to replace them. Talking to several people and all have had similar issues and most are older people with a long relationship with buying new cars from this dealership. Obviously the service department is not backing their work and is not doing a quality job, I suggest going elsewhere

Rating breakdown (out of 5):
Customer service
3.0
Buying process
3.0
Quality of repair
1.0
Overall facilities
2.0
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My last review went unprofessionally unanswered. 20 minutes after I got my car home I realized there was no oil filter on the car. Somehow the filter was taken off the car and then ran by the mechanics until the car seized up. 5 trained mechanics two hours of diagnosis yielded nothing? Managers and owners of wolf motors do not take ownership of their mistakes? Managers/owners have no professionalism in responding to customers. Until wolf motors responds or acknowledges their mistake I would rate this company a ZERO.

My last review went unprofessionally unanswered. 20 minutes after I got my car home I realized there was no oil filter on the car. Somehow the filter was taken off the car and then ran by the mechanics until the car seized up. 5 trained mechanics two hours of diagnosis yielded nothing? Managers and owners of wolf motors do not take ownership of their mistakes? Managers/owners have no professionalism in responding to customers. Until wolf motors responds or acknowledges their mistake I would rate this company a ZERO.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Alex Larson did a great job helping us choose the right truck. Wolf Motors is lucky to have him on their staff. I look forward to working with him in the future!!

Alex Larson did a great job helping us choose the right truck. Wolf Motors is lucky to have him on their staff. I look forward to working with him in the future!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Everyone was very friendly and helpful in buying my truck. They made the process smooth and easy. On the business end I feel they were very fair. What else can you ask for? I would highly recommend any day!!!

Everyone was very friendly and helpful in buying my truck. They made the process smooth and easy. On the business end I feel they were very fair. What else can you ask for? I would highly recommend any day!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I didn't quite know what to buy when I went to Wolf Motors. I had made an appointment to look at an Expedition that I was told was coming in. Unfortunately (or fortunately?) that vehicle was sold before I could get there but I still kept my appointment hoping I could find a vehicle that would fit my needs. When I got there, I was met by David, who patiently listened to what I was looking for and then showed me a vehicle (which I didn't like). There was a Ford F-150 XLT sitting in the showroom, and my husband kept looking at it and he convinced me that it would fit what I was looking for. I wasn't interested in buying a 2021, so David set to work finding me a 2020 with low miles. He struck out twice with vehicles that was either already sold or were out being used by a manager. He then searched other dealers and was able to find one that had the specs I wanted. That truck now resides in our garage.

I didn't quite know what to buy when I went to Wolf Motors. I had made an appointment to look at an Expedition that I was told was coming in. Unfortunately (or fortunately?) that vehicle was sold before I could get there but I still kept my appointment hoping I could find a vehicle that would fit my needs. When I got there, I was met by David, who patiently listened to what I was looking for and then showed me a vehicle (which I didn't like). There was a Ford F-150 XLT sitting in the showroom, and my husband kept looking at it and he convinced me that it would fit what I was looking for. I wasn't interested in buying a 2021, so David set to work finding me a 2020 with low miles. He struck out twice with vehicles that was either already sold or were out being used by a manager. He then searched other dealers and was able to find one that had the specs I wanted. That truck now resides in our garage.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Looked at used trucks and bought one there. Everyone very personable and whole process smooth. Woody was the one I worked with. They even washed the truck when I purchased it. Very clean inside and out. Actually enjoyable experience at a car dealer.

Looked at used trucks and bought one there. Everyone very personable and whole process smooth. Woody was the one I worked with. They even washed the truck when I purchased it. Very clean inside and out. Actually enjoyable experience at a car dealer.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was treated with great information and timely response. My questions were answered by qualified employees. The people I spoke with were very friendly and qualified.

I was treated with great information and timely response. My questions were answered by qualified employees. The people I spoke with were very friendly and qualified.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Mike was very helpful and knowledgeable about the different options available. Mike is easy to work with and help us get the best deal possible. I definitely will recommend Mike and Wolf motors to friends and family.

Mike was very helpful and knowledgeable about the different options available. Mike is easy to work with and help us get the best deal possible. I definitely will recommend Mike and Wolf motors to friends and family.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We worked with Melissa Mundahl on our first leased vehicle. She was very knowledgeable and helpful. Melissa made the whole process very easy, we would recommend her for future purchases.

We worked with Melissa Mundahl on our first leased vehicle. She was very knowledgeable and helpful. Melissa made the whole process very easy, we would recommend her for future purchases.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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