Northtown Ford Inc

This is the third vehicle I have gotten from there always pleasant and none aggressive sales people will continue to buy there and let people know of my great experiences there

I am not a easy person to deal with when I'm not sure what I want. They let me look at and try multiple vehicles without standing right on top of me. But was available to answer any questions I had. Very upfront on pricing,fees, and warranty's that were available. They gave me out the door prices on 2 vehicles and I asked if price would still be good if I come back. Answer was yes. So I went home to think about them. Returned a couple days later and purchased the used one over the new vehicle. (Used edge over new Maverick) It fit my needs more. If looking for a new or used vehicle I recommend checking them out.

Staff are always helpful and pleasant. Happy to answer all my questions. I would highly recommend this dealership.

Last year, my Maverick Hybrid kept going into “sleep mode” when parked stating that the battery was being preserved. I took it to Northtown, they tested the battery found it defective and had to order one. They replaced it shortly after that visit. Fast forward to today, I had the same issue occurring. I took it to Lupient Ford this time. Lupient discovered Northtown had installed the wrong battery into my truck. They drove my truck back to Northtown where Northtown then swapped the wrong battery for the correct one. Also, the back of the rear seat would just pull down. I asked the service adviser if this was the way it was supposed to be, he said yes and assured me the passenger seat belts were secure even with the back as it was. A friend of mine just purchased a new Maverick and his latched perfectly. I asked Lupient to also check that and they found that the back needs to be pushed back hard to latch. Now the back is secure and if I pull the latch release it works fine. I would not return to Northtown Ford for service again, as they obviously don’t know how to properly repair a Maverick Hybrid.

Quick fast and easy, response time was unbelievable. So happy with our new vehicle. Definitely will recommend Northtown to anyone interested in purchasing a vehicle.

Good Dealership, good people and easy to work with. Very satisfied with both sales and service.

Appreciate the work Eric put into helping me find my new vehicle. Everyone I worked with at Northtown from sals to financing to training me on the new tech was amazing!

North Town Ford went above and beyond to help me with my headlight that was broken by a deer collision. Very happy!

Great customer service and knowledgeable salesperson. Would definitely recommend Northtown Ford. Best truck buying experience I have had in a very very very long time.

Jason Micek was easy to deal with. He followed up on the features of the car and made me feel glad that I chose Northtown Ford to buy from.