.png)
Reviews
Fake personality and un authentic. Worst experience I've ever had at a car dealership. I would not recommend working with SJ. She came across as friendly to my face, but her behavior toward her coworkers was rude and unprofessional, which made the experience uncomfortable. While I was there, I could also hear employees in the sales office laughing loudly and making inappropriate jokes. The overall atmosphere felt unprofessional, and it did not inspire confidence in the dealership.
Fake personality and un authentic. Worst experience I've ever had at a car dealership. I would not recommend working with SJ. She came across as friendly to my face, but her behavior toward her coworkers was rude and unprofessional, which made the experience uncomfortable. While I was there, I could also hear employees in the sales office laughing loudly and making inappropriate jokes. The overall atmosphere felt unprofessional, and it did not inspire confidence in the dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
All good No Good service, nice people, good place to keep my Subaru running. That's all
All good No Good service, nice people, good place to keep my Subaru running. That's all
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team provided friendly, reliable service for your Subaru Outback. Thank you for trusting us to keep it running smoothly.
It was awesome dealing with Hunter and the team. They made the whole process smooth and easy.
It was awesome dealing with Hunter and the team. They made the whole process smooth and easy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Hunter and our team. We’re happy the process was smooth and easy for you. Enjoy your Subaru and we look forward to assisting you again.
Listened to my needs and took care of everything. Eric saw to it that I had transportation to and from.
Listened to my needs and took care of everything. Eric saw to it that I had transportation to and from.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team took care of your needs and arranged transportation for your Subaru Outback service. Thank you for the five-star rating, and we look forward to assisting you again.
George is great and made me feel welcomed. Thea service advisor knew what the issue was with my radio after looking at it.
George is great and made me feel welcomed. Thea service advisor knew what the issue was with my radio after looking at it.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know you felt welcomed from the moment you arrived and that our advisor quickly identified the issue with your Subaru’s radio. Thank you for the perfect rating. We look forward to assisting you on your next visit.
Very accommodating and helpful when I had a flat tire and only was able to arrive 15 minutes before closing on Friday, July 3rd
Very accommodating and helpful when I had a flat tire and only was able to arrive 15 minutes before closing on Friday, July 3rd
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing us for your Subaru Outback service on July 3rd. We’re glad we could accommodate your late Friday visit and help with the flat tire. We look forward to assisting you again.
I came in without an appointment but they fit me right in. Everyone was so great! I really trust everyone at Carr Subaru because they truly care about me and my Subaru Outback. The pricing was very reasonable, even less than one of those discount oil change places. I will always bring my Subaru to Carr Subaru!
I came in without an appointment but they fit me right in. Everyone was so great! I really trust everyone at Carr Subaru because they truly care about me and my Subaru Outback. The pricing was very reasonable, even less than one of those discount oil change places. I will always bring my Subaru to Carr Subaru!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful our team could fit you in without an appointment and provide attentive care for your Subaru Outback. We’re glad the service and pricing beat those discount shops. Thank you for trusting us with your Outback, and we look forward to your next visit.
Everyone was very polite and pleasant. The waiting room is comfortable. They answered my questions as best they could. The process took the expected amount of time.
Everyone was very polite and pleasant. The waiting room is comfortable. They answered my questions as best they could. The process took the expected amount of time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Carr Subaru!
Good customer service, fast and efficient, and informative I was very satisfied with the experience
Good customer service, fast and efficient, and informative I was very satisfied with the experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team provided fast, efficient, and informative service for your Subaru. It’s rewarding to know you left very satisfied with the experience. Thank you for sharing your feedback.
I accidentally made an appointment at the wrong Subaru. Didn't matter. Everyone was really nice and still got my car taken care of in an hour and a half. The gentleman organizing the cars coming in still made sure I was helped and was very kind. I accidentally gave him the wrong info about the service my car needed so he sent me to the regular maintenance line. Turns out I only needed an express visit. The gal at the desk (she had long red hair) was nice enough to walk me over to the express line and even took my car over to the correct place for me. The gentleman who sent me to the wrong place even checked back in to make sure everything was ok since he saw me going to the other desk. It was my fault I was in the wrong line, not his, but he was still nice about it.
I accidentally made an appointment at the wrong Subaru. Didn't matter. Everyone was really nice and still got my car taken care of in an hour and a half. The gentleman organizing the cars coming in still made sure I was helped and was very kind. I accidentally gave him the wrong info about the service my car needed so he sent me to the regular maintenance line. Turns out I only needed an express visit. The gal at the desk (she had long red hair) was nice enough to walk me over to the express line and even took my car over to the correct place for me. The gentleman who sent me to the wrong place even checked back in to make sure everything was ok since he saw me going to the other desk. It was my fault I was in the wrong line, not his, but he was still nice about it.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know our team was able to correct the mix-up and complete your Subaru Outback service in about ninety minutes. Thank you for mentioning how our staff guided you to the express lane and followed up to ensure your visit went smoothly.