Subaru of Puyallup

Literally had the best experience here! George Mayfield is my go to guy when i need anything from Subaru. I have been in many times before and the stars were never aligned but he and i worked together and this past saturday i walked out with a 2016 Forrester! The deal was quick and painless and like no ever experience I have ever had. My last car i bough from Kia in Tacoma and spent ALL day there. I was at Subaru less than 2 hours from start to finish! They didn't waste my time and had everything in order without rushing me in or out. They answered every question and made sure that i was set before letting me loose into the wild. George is THE best and i strongly encourage you to go see him with any car needs!! He really needs to be a trainer because he knows how to make the customer experience out of this world! I have already recommended Subaru to other people and will continue to do so! Subaru has my business for life now.

I can not say enough good things about my experience with Subaru of Puyallup! I had been car shopping for a few weeks by the time I ended up in Puyallup & was having the WORST experiences with other dealerships, I couldn't even keep track of how many lies I was being told & how hard it was to just get a straight answer out of any sales person at various lots UNTIL I went to see Chris Forest at Subaru of Puyallup! He was hands down the most helpful, knowledgeable and honest sales person I have ever dealt with - which made buying a new 2016 Subaru Crosstrek a relaxing & easy experience. I really enjoyed the upfront pricing and having nothing hidden from me. Chris took his time with everything from helping me pick out the right Crosstrek that had all my needs to helping me get a good rate on car insurance to beating my interest rate of the loan I was pre-qualified for through my bank! Upon driving home in my new car that night I kept hearing a slightly 'whirring/howling' noise that instantly drove me crazy. I got back in touch with Chris and he got me in with the service department that same day then sent me home in a loaner car while they looked into the noise. The next day the service department called me to say they didn't hear the noise I was referring to - oh no! Chris then really went above & beyond and personally took my car for a test drive (per my request) and heard the noise!! He then figured out it was coming from a incorrectly installed roof rack which he fixed, boom the noise was gone! I am a proud owner of a 2016 Subaru and it was all because of Chris Forest, his insane customer service skills & willingness to help in anyway! Thanks for a GREAT car buying experience! :]

Let me stand on the roof tops to sing the praise of Subaru of Puyallup With a special shout out to Kimberlee McPherson. THEY. ARE. AWWWWESOME. "Stress Free" is so much more than a simple catch phrase. So so much more. Helpful, kind, and no hidden anything. Kimberlee McPherson found me my perfect car within my budget, definitely not the easiest of tasks, and in my favorite color to boot. Green Mini Cooper. I'm in love. If you are looking for a new car or a not new car, start at Subaru of Puyallup, Ask for Kimberlee, you won't be disappointed

A totally new experience,nice way to buy a new car. Thank you Kimberly.

My experiencewith Puyallup Subaru was great. I have bought several vehicles over the years and most of the time ended up with something I really didn't want. Most recently before going to Puyallup I had visited 2 other subaru dealers . Heather proved and showed what a professional person should do when gicing customer service. Everything from beginning to end was explained and she showed that Puallip Subaru is by far the best dealer in the Pacific Northwest . With her you didn't feel like you was with a salesman. You felt like you was with a professional who wanted her customers to not only get the best deal but get what the want and need for thier daily life without being pushed into something they don't want or feeling like they got ripped off. I highly recommend her and ifor the company wants good service and great sales. She be given any promotions possible. Thanks Heather I'm very happy with the purchase Melvin Kelly

Kimberly McPherson gave us amazing service through the process of buying our car. She made the experience amazing and fun.

We had our best car buying experience to date at Subaru of Puyallup. Jerry was great to work with and made us feel at ease with the process. They keep their promise to make it 'stress free'. We will recommend Jerry and Subaru of Puyallup to anyone who is looking for a vehicle.

I just bought my second Outback at this store. Once again the process of buying was excellent and the salesman was outstanding. I know my service experience will continue to be a pleasure. Everyone is pleasant helpful and trustworthy b

My husband and I loved the no hassle pricing and no nonsense approach by our sales person kimberlee McPherson.

Five star! Why you ask? Well my whole experience here was awesome. The whole team was friendly helped everyd way they could. To make sure I was happy. Jerome and Chris the salesmen they are the ones to see. I wasn't pushed and they where so patient with my insane high maintenance needs lol. But omg I felt right at home and felt secure with them. I new they would take care of me. And they did I am driving a 2013 Hyundai Accent and I love it! The finance guy is awesome to. His name is wade great guy :) you will leave happy for sure this team is awesome! Highly recommend.