Smith Kia of Bellingham

2016 Kia Sorento all the bells and whistles, paid over $30,000. There is nothing good I can say about this place or vehicle. The vehicle is a lemon. Bought it used with less than 50,000 miles. Transmission replaced at 80.,000. Known engine issues, oil consumption, with no resolution because it’s not under warranty anymore. Service staff, Michael, super pressured and when questions are asked deflects and becomes agitated and a bully. Put a contract in front of me dated 2020 without my signature stated no more free oil changed until I schedule their 60/90 service. $669.00 When asked for my signed contract said… you should have it in your paperwork. I’ll spend my money elsewhere. I’ll admit it… I got suckered!

The salesman, sales manager and Finance Manager were friendly and respectful. They also answered my questions and then explained things well.

Riley and Jacob were great. Told them what i needed and how much i had to put down. They didn't beat around the bush and got right to the point and showed me what kind of vehicle they could get me approved for. I was approved in minutes. The next day i visited several other auto dealerships hoping they could match Kia's offer or even offer me something better with my poor credit score. Unfortunately they couldn't. The following day I was driving off the Kia lot in a brand new 2025 K4! Thank you Riley and Team at Kia for helping me out. I'll definitely let everyone know to come check you guys out.

Riley and Jacob were amazing. Riley kept in touch with texting which really helped while I was working. I talked to a few different dealers. Most being super pushy. Riley and smith Kia of Bellingham was not that. They are straight with you, honest and because of that I got my car I wanted within the price I could do. Thank you to Riley and the whole team over at smith kia of Bellingham. :)

Riley was amazing. He kept in contact with me. He was honest with me. One of the best dealers I have worked with. He got me the car I wanted and at the price I wanted. Thank you to everyone at smith kia of Bellingham!!

Jacob was amazing, answered all our questions and went above and beyond! Thank you Jacob.

My name is Stephanie! I worked with Jacob at Smith Kia Bellingham. He was the most helpful person I’ve ever come across in a dealership.

Noel was such a great help after we totaled our vehicle. The process of buying was so easy and simple!

Very Great service, everyone was very professional and helped make this process a breeze which was awesome!!!

They called me several times and texted me without consent, I did not ask to be called or reached out to and they kept calling me.