Reviews
Best car buying experience ever.
Jason nielsen made my car buying experience the best ever. He found me the car I was looking for at the best price, with easy financing. Would work with him again. Ask for Jason Nielsen. He was friendly, informative, low pressure and listened to my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service as usual.
We came in for an oil change for my 2016 Kia Sorrento and received great service as usual. The rotated my tires and said everything was great. I will always come here and never go back to Performance Kia in Everett WA. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, friendly staff
I didn't feel pushed, though I didn't qualify for special financing they got me a good deal within my range. I forgot how you have to sit and wait for paperwork but the guys were engaging and my husband loved talking about fishing. :) waiting room is a little tired but it's a dealership not a hotel. It might be nice to have small bottles of water and I always suggest a keurig in those areas for good coffee! . Anyway, great job Smith Kia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pleasant
Steve in Finance is helpful and friendly every time we come in. He originated our Kia loan at the Burlington store and then in Bellingham We purchased an extended warranty from him. Really rare guy for a financial expert!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
No Hassle Purchase
Great stock on site, 20 minutes of paperwork and boom gone! Really.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
All the work was done in less than an hour and everything that was done was explained in detail by the Service Manager.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Smith Kia Rocks
The Service Department staff at Smith Kia is cordial, prompt, and I love the ability to schedule service appointments online.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love Smith Kia
100% Customer Service . Very happy I bought my car there
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Debbie, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Warm regards, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138
Great service!
Very professional, polite and friendly service crew. They communicated and delivered as promised. Much appreciated. I would gladly recommend your dealership to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that your service visit went so well, Diane. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Smith Kia of Bellingham for your vehicles' service needs. Kind regards, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138
Thank you
Friendly lady at the Service Desk. Nice waiting room. Prompt service. Thank you for a pleasant experience. I appreciate your reliability.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Evelyn, at Smith Kia of Bellingham, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best regards, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138