Reviews
I spoke primarily with Christian, who was very
I spoke primarily with Christian, who was very knowledgeable, kind, and responsive. I am grateful for his help!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very welcoming and helpful.
Everyone was very welcoming and helpful. They made sure to explain the differences in vehicles, and answered all the questions I had. They were thorough in researching each vehicle I inquired about. Overall, an excellent experience.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
It's wonderful to hear that you had an excellent experience with our team, Hillary! Thank you for choosing Lithia Hyundai of Anchorage and for sharing your feedback. We hope to see you again down the road! Safe travels!
Too long out for appointment and said was working and
Too long out for appointment and said was working and engine light keeps coming on
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Sean and Mitch were super helpful and not pushy.
Sean and Mitch were super helpful and not pushy. They followed up on everything I asked for
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!
Friendly courteous greating in the lot by staff.
Friendly courteous greating in the lot by staff. Worked with Owen who professionally and honestly answered all of our questions and found keys to the vehicles we were interested in. Once we decided on which vehicles we'd like to purchase, Owen Quickly and efficiently worked through the details of getting us in our new SUV
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Hyundai of Anchorage! We're glad Owen provided efficient and professional service during your SUV purchase. If we can assist you with anything else in the future, reach out anytime. Safe travels!
Once the folks in service understood my dilemma they were
Once the folks in service understood my dilemma they were quick at giving options for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for working with us at Lithia Hyundai of Anchorage! We appreciate your clear communication with your vehicle to ensure a timely diagnosis and repair. We hope to see you again in the future!
Very helpful was able to get me in a reliable vehicle to
Very helpful was able to get me in a reliable vehicle to get my kids to school safely
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your thoughtful review. Helping customers find dependable vehicles that support their daily lives is incredibly important to our team, and we’re happy we could assist you.
Poor communication.
Poor communication. Too much time back and forth getting 'manager' approval. In the end, the only thing needing approval was a engine block heater although I paid full price ans was given misinformation about vehicle features
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, It’s unfortunate to hear the communication and overall purchase process left you frustrated. It's disappointing to hear there was confusion regarding the vehicle features and the engine block heater after paying full price for the vehicle. Clear and accurate information is an important part of the buying experience, and we appreciate you taking the time to share this feedback. If you'd like to discuss your experience in further detail, please feel free to reach out to me directly. I'd be happy to address your concerns and see what we can do to help with your vehicle search. Best, Chris Schmidt - General Manager - 907-762-5100 - [email protected]
Pleasant to deal with.
Pleasant to deal with. They keep you informed. Nice waiting area with coffee and tv.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!
Tyler, the salesman, was absolutely perfect.
Tyler, the salesman, was absolutely perfect. Gabe, in finance, was equally wonderful. They are the #1 reason I've recommended people go there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Lithia Hyundai of Anchorage! We will be sure to pass the praise along to Tyler and Gabe. See you next time!