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Novak Motors New Jersey

(748 reviews)
Visit Novak Motors New Jersey
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(908) 923-0778 (908) 923-0778

Reviews

(748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Novak Motors New Jersey from DealerRater.

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Great selection of vehicles, fair pricing and

Great selection of vehicles, fair pricing and straightforward, no-haggling approach made this a pleasant experience. John was great. I've had the car about a week and so far, so good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and your review!

Dealer was great to work with!

Dealer was great to work with! Joel, Hans and Pat made the process very easy and quick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and your review!

We are very pleased with our experience at Novak Motors

We are very pleased with our experience at Novak Motors and with Joel once again. Joel showed us a few cars meeting the car criteria and we landed on the perfect car for us. Hans we also a delight to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and your review!

Our experience with Steve Amodei was just what you would

Our experience with Steve Amodei was just what you would want. Not only was he pleasant but more importantly upfront and honest. Hans was enjoyable to work with as well. We walked away happy. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and your review!

Easy and stress free experience!

Easy and stress free experience! Joel Lambert made this an enjoyable experience from start to finish. I would definitely buy another car from Novak Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and your review!

My family had an easy stress free car buying experience,

My family had an easy stress free car buying experience, thank you for your help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your purchase and review!

From the beginning of our 1st phone convo, I felt good

From the beginning of our 1st phone convo, I felt good energy coming from John. He is very personable. And that is so so important when making a car buying decision. Now the Novak is a jewel company with that lifetime warranty. I will tell the world about this gem of a company. 🗣 Ty and much ❤️.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your purchase and for leaving a great review!

I purchased a vehicle from Novak, and the experience was

I purchased a vehicle from Novak, and the experience was exceptional. Joel was knowledgeable, attentive. The entire process was smooth and stress-free. I highly recommend Novak and Joel for anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

THANK YOU SO MUCH FOR YOUR PURCHASE AND REVIEW!

Absolutely comfortable,stress free very informative staff

Absolutely comfortable,stress free very informative staff Joel lambert, Hans Castro, rick domanichetti such a great group of gentlemen to work with.thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak for your purchase and for writing a wonderful review! We truly appreciate your business!

This was my second time purchasing a Jeep Grand Cherokee

This was my second time purchasing a Jeep Grand Cherokee from Novak Motors. It was a pleasure working with the entire staff, especially salesperson, Joel Lambert. If you’re in the market for a new vehicle, I highly recommend checking out Novak Motors!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued patronage and your wonderful review!