Reviews
Great service
Came in for Maintenance 2. The people are friendly and thorough. The wait was not long and was what I expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review. We pride ourselves on great customer service, and are pleased you were able to experience it firsthand. Thank you again for choosing DeNooyer.
This place has the best service!
The staff is very friendly, helpful and knowledgeable. Everyone there makes us feel welcome and appreciated. We also like that there is a driver to drive us to the Mall or wherever we want to go while our vehicle is in service. This dealer could teach other businesses about 'best practices'.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us these kind words! Our entire DeNooyer team is dedicated to excellent service, and it's always great to hear back from a satisfied customer. We hope to see you again in the future if you need any further assistance. We strive to create a lasting relationship with everyone who comes through our doors, and we will be here to provide the same service next time! Thank you again, and happy driving!
Great purchase experience
The Denooyer Chevrolet team made my latest purchase experience a good one. The sales support team answered all of our questions quickly and thoroughly and took the time to walk us through our new vehicle. Once we were passed to the business team we found the treatment to be equally satifying. All purchase terms were explained and everything ran very smoothly. Glad to be a Denooyer customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful feedback! At DeNooyer Chevrolet, our goal is to provide our customers with excellent service from start to finish. We're thankful you enjoyed working with our staff, and hope your enjoying your new vehicle. We look forward to seeing you back in the future! Thanks again!
Love my VW
Found the car we liked online, drove to Kalamazoo from Grand Haven and drove the VW. Todd Niedzwicki was FANTASTIC sales person and made the deal happen for us. Since we are from out of state there were issues with insurance, title registrationand transfer and we ended being with Todd for many hours but he really went to work for us and we drove out with the VW and I love it. Full tank of gas, oil change and car wash before we left, girls in the office gave us pizza and the entire staff was very helpful. We certainly would recommend DeNooyer for many reasons and customer service is something they show you just not talk about it.....again Todd thanks a million for going that extra mile for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words! We appreciate you taking the time to leave us this positive review. Todd, and our entire team at DeNooyer are all dedicated to excellent customer service. I'm glad you were able to experience it firsthand. We hope to see you again in the future!
Thought outside the box.
A little bit of a complicated tranaction but the staff at Denooyer was outstanding! Thanks to a think outside the box employee in the body shop they were able to fix a potential expensive problem with my new truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words, and taking the time to review us! Our staff is dedicated to excellent customer service, and I'm glad you were able to experience it firsthand. We hope to see you again in the future!
Great Experience
I was shopping for a used Cruze. Out of 5 dealerships that I contacted through cars.com, Denooyer was the only one that was interested in helping me find the car I wanted. I contacted them and found that they had already sold the car listed on cars.com, but Dominique Denooyer called me personally later to inquire about what kind of car I was interested in, and that he could probably get it in. They were all friendly and courteous through a somewhat long process of me determining what I wanted and what I could afford. They were willing to communicate through phone, e-mail and even texts. No question, I would buy another car from Denooyer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service airbag light on, car had to be serviced.
Everyone was very professional. Good experience. Had to leave overnight. Was shuttled home and then picked up at home next day. That was very much appreciated. Part was received next morning and repair was completed in a very timely manner. Thank you very much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words! We appreciate you taking the time to leave us this positive review. Our entire team at DeNooyer are all dedicated to excellent customer service. I'm glad you were able to experience it firsthand. We hope to see you again in the future!
Always Top of the World servce.
Why would you go anywhere else? Great customer service and detail to every task.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike- thank you for your review and being a loyal DeNooyer customer! We're always happy to hear good feedback! Thank you again!
Denooyer
Very friendly staff sales people, service, mechanics, and drivers. Clean waiting area with televisions and magazines. My car is very reliable. I have had two items fixed on my car both covered by my warranty. The free tires for life on my Malibu is an added bonus for taking it to DeNooyer for its maintenance needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom- Thank you for the great review and choosing DeNooyer. We're pleased to hear that you've enjoyed your experiences with us, and are taking advantage of our Free Tires for Life program. We look forward to seeing you on your next service visit, thanks again!
Friendly staff
Everyone was friendly and accommodating. I was treated with respect and all aspects of the sale were handled with promptness.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve- thank you for choosing DeNooyer for your new Truck purchase. We look forward to seeing you back on your first service visit. Thanks again!
