Fremont Ford

THE SERVICE WAS "OUTSTANDING" AND DONE IN A TIMELY MANNER, VERY ACCOMMODATING AND THOROUGH WITH GREAT EXPLANATION AND DETAIL. I WOULD DEFINITELY RECOMMEND COMING TO LARRY IN THE SERVICE DEPT.

I walked in with the plan of purchasing a car. I was greeted by Ahmed who ended up being my sales rep, who was super friendly and worked for me to get the car I wanted, a good trade-in value of my old car and over all nice guy. Being a female walking into a car dealership can be intimidating but, that was not issue for me. Yama the finance manager was also a class act. He informed me of the additional packages I could add but was not pushy. Yama was able to work with me and stay within in my price range and I was able to leave with a BRAND new car!

Service adviser was very friendly and knowledgeable. After the service was completed, the service adviser found me in the waiting room and explained what was done to the vehicle..

Fremont ford offers a great deal and service, they're very efficient and responsive, they take good care of their customers. Overall, I'm very pleased with my mustang purchasing experience.

My first time leasing a vehicle it was an easy to follow process. Rob is an outstanding sales man he is someone I would recommend to my friends

Got the car of my dreams! Thanks to Fremont Ford, since when we first showed up till we left the dealership with my dream car. They were super helpful and willing to make great deals with you.

When arriving at Fremont Ford, I had not planned to purchase same day. In working with Mustafa I went home with the exact van I was looking for and within the budget I had. I would recommend this dealership to family and friends.

Purchased a Focus RS (42k focus) at this dealership earlier this year, Went in to get an oil change on 12/21 (Booked online, for $79.95 for full synthetic with a 4cyl engine). The intake tech was cool, no issues but then his manager or supervisor told him it would be $129.99 for an oil change for my car. I told him their online system said $80 and he told me I was wrong and that it would be $130. I pulled it up on their website for him to see and he told me he still wouldn't honor it, but agreed to "split the difference". At this point I got a bit hot headed (that was my bad) and told him that was BS and that I already scheduled and selected the service for my exact vehicle on their website to make this appointment and he told me that he still will not honor it (both of us had raised voices). Basically got into a shouting match because this dealership was trying to increase the price of my oil change just because. Their website still right now says $80 for my oil change. This is unfortunately not the only issue I have had at this dealership, but never has anything escalated to a yelling match from a supervisor/manager to a customer. I admit I probably caused some of the yelling as I got hot headed, but still, this dealership should have honored their (Still listed!) price of $79.95 and not tried to charge me an additional $50 when I showed up. Before this when I purchased the car I had to have my brand new car sit in their dealership for 27 days for repairs due to a botched recall repair (they replaced the head gasket before I bought the car, but hooked up a ground wire wrong which shorted the ECU, stranded me on the fwy and ultimately destroyed my emissions system which led to me waiting for parts on a brand new car), and when they were giving me the car after all of that they ran it through a car wash, which ripped off the front license plate, scratched the bumper through the paint, and they didn't even tell me! i saw it on the walk around before I left, and had to ask them to go get me my front license plate. This is will be the last time I work with this dealership as their service department specifically has consistently been a let down for me. I would strongly recommend choosing one of the many other ford dealerships around for any service work.

Two of my sons have new cars, and when they have their vehicles serviced, the vehicle is returned-clean. It would be nice if this dealer did the same.

Excellent! Mr. Low with whom I dealt was professional, courteous, sociable and customer focused. He kept me informed about the work being done and advised when it was completed for me to pick up car.