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Fremont Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (935 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (935 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fremont Ford Team!

I never had such a easy time purchasing a car. Abbas, Jalil and Omar made it very easy and enjoyed it a lot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

So happy to have my car back and she's so perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your feedback! Safe travels!

Service at Fremont Ford

I love to recommend Ford to friends and family. Always a clean dealership to come to.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our Staff works hard to go the extra-mile for our valued guests, Katherine! Please let us know if there is ever anything else we can do for you! Safe travels!

truck should have been fixed the first time

extremely disappointed in the service department and the repairs done on our ford diesel truck. comment was made to just a new truck the repairs will be a lot easier on new vehicles. when they see a 92000 mileage truck they give up on the repairs because of age.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

I appreciate your honest feedback, Kim. I would like to learn more about your service visit to try and turn your experience around. Please give me a call, Michael Pollom ? General Manager at (510) 651-5600 when you have a chance to discuss this matter further.

six month service for Fiesta

The dealership took my car without appointment for service and had it back before the estimated time. All employees acted with absolute courtesy and competence - as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great to read such wonderful comments about your recent experience with us, Bruce! If there is anything else we can do to assist you, please let us know! Take care!

review

They were fast and efficient. Took really good care of me and my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks, Elena! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great Experience!

We had a wonderful experience with Omar and Q! I have already told my family and friends about them. We didn't have to haggle for pricing for hours...they provided us value and good pricing right off the bat, and truly set themselves apart from other dealerships. The experience of getting a new car is typically a nightmare, but they had us in and out within 2 hours! We will definitely be coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!

Great experience. We did not feel pressured, and everyone was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sarah, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you. Safe travels!

love the service as much as my new mustang!!

I couldn't be more happy with the service I received from Mustafa, Shah, Sheri, Haroun and the entire staff at Fremont Ford. They are truly class personified. I will be recommending them to anyone willing to listen that is in the market for a Ford vehicle no question. I couldn't be happier with my purchase, the experience, and the service I received from this outstanding staff. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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FREMONT FORD DEALER - THANKS FOR ALL

Great service...i love it. The ford Dealer in Fremont is the best at the bay area... Great cars, Great Service, Very respectful with the customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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