Reviews
Write a reviewFirst oil change on my focust st.
Quick, and pleasent. Everyone is very nice and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sergio, thank you for writing this fantastic review and giving our dealership such a high star rating! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Replaced Broadband Modem in 2012 Ford Focus Electric.
They replaced the Broadband Modem in my 2012 Ford Focus Electric. It took only half a day and they contacted me to let me know it was ready. I did not need to reconfigure anything major settings in MYFord Mobile app. Just setup my value charging setting and it was ready to use. Great Service Experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ford Buyer
Hello, I bought my F-150 there in 2009 and had it serviced sense. I have experience working on vehicles so I know what is right or wrong when working on them. A year ago I started noticing some disturbing experiences with the maintenance on my vehicle there. The last oil change there the oil plug was stripped when auto tech serviced it (really! ) On December of 2015 I had a transmission gasket leak and serviced it there, less than a year later leaking again took it in for repair auto tech said yes leaking from gasket he repaired. The next day I noticed more leaking, took it back auto tech said not leaking from gasket but from transmission dip stick tube it was broken by the auto tech that fixed the gasket leak. (really! ) WHY would anyone take a vehicle in for repair and have the auto tech's create more DAMAGE to their vehicle? I know time is money for your business and so is mine so stop wasting mine and yours. I hope you look into this matter so you can maintain your goals for your business and your customers. Respectfully Carlos
- Customer service 4.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very pleased
We are enjoying our new 2017 Escape. The service department has been taking care of our 2015 Focus. I have no complaints about this dealership. They recently put some rear splash guards on the Escape for us. They are fair and professional here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy with cost.
Happy with the service. The repair cost was reasonable.
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Repair Review
Great fast work. They gave me a thorough run down of the inspection they were going to do on my car and gave me estimates and some good indicators of when I should look into getting things changed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great feedback, Jason! I look forward to your next visit!
Service and prchase
Pro:overall good. thanks for the service. CON: Service: waiting 2 hours with appt made. purchase: sales said you were wasting my time if don't purchase.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides, Paochen! Safe travels!
Great place to buy a car
David did a wonderful job finding the car and having it ready for us when we got there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your feedback! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Ford f150
Excellent service! Will come back again in the future for my nezt car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly staff
Good side - friendly staff, everything is usually on time, great location, convenient waiting areas Bad side - not so good with checking additional requests different than part of regular scheduled maintenance
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Patryk, for reaching out to us. Your opinion plays an integral part in our customer service.