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Fremont Ford

(935 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(935 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fremont Ford

Trevor was very helpful, we hope he is there when we return in six months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very good buying experience

Ben Pun is very helpful and very nice to offer real helps.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Deming, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you again for choosing Fremont Ford, and we hope to see you again soon!

Ford st

Excellent service!!..............................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fremont Ford

Great. Service technician great customer service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New lease

Ron and Mike Patel were so hospitable and friendly! They worked some magic to help me out get a great deal. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Tiffany! If there is anything else we can do to assist you, please let us know! Take care!

Fast and Friendly

Friendly people and Fast to pick up and call back. Unfortunately when I went to pick up my vehicle, no one came to help me at the desk at all. It was completely empty. I had to go to the parts center to get help. And they told me that my car was some place it was not. I ended up walking all over the parking lot until I discovered my car.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your feedback of our Staff's outstanding service, Marycarol! Thank you so much for choosing Fremont Ford as your first choice for service!

Fremont Ford is a great place to buy a vehicle

I got the exact car I was seeking and the transaction, from the test drives to the financing was efficient. From the test drives to getting my current car appraised, I was driving out in a brand new 2017 model vehicle in maybe 2.5 - 3 hrs. And, I know I got a great deal on the car and the financing. This is my 2nd Ford vehicle purchased from Fremont Ford. I also own 2 other Ford vehicles. I also bring my cars in for routine maintenance and major repair work to Fremont Ford's Quicklane and Ford service shop. Excellent service, always. Awesome coffee machine and comfortable waiting area with business lounge so you can work while car is getting serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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EEO/AA Compliance Work

The service was great as usual. The people in sales was extremely helpful in servicing our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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FORD FIESTA

I really appreciate the way Peter the service manager honestly explained to me in detail the problem I am having on my car and how it was fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fremont Ford

It took a while for me to actually reach someone at Fremont Ford which was very frustrating since I had an important service issue. My car would not go in reverse, which I found out is a recurring issue with the make and model of my car. When I did reach someone and was able to bring my car in, Jacob was beyond excellent! From the moment I went in he was very attentive and took care of all my needs. He went above and beyond to make sure that I had a car to take my daughter to and from school, while my car was in service and waiting for a back ordered part. To my surprise, the part came in quicker than expected and I was back inside my own car within the week. A huge thank you to Jacob for being professional and having excellent communication turn around times.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Briauna. Please let us know if there is ever anything else we can do for you! Safe travels!