Reviews
Fremont Ford
Trevor was very helpful, we hope he is there when we return in six months.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good buying experience
Ben Pun is very helpful and very nice to offer real helps.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deming, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you again for choosing Fremont Ford, and we hope to see you again soon!
Ford st
Excellent service!!..............................................
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fremont Ford
Great. Service technician great customer service.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New lease
Ron and Mike Patel were so hospitable and friendly! They worked some magic to help me out get a great deal. Highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Tiffany! If there is anything else we can do to assist you, please let us know! Take care!
Fast and Friendly
Friendly people and Fast to pick up and call back. Unfortunately when I went to pick up my vehicle, no one came to help me at the desk at all. It was completely empty. I had to go to the parts center to get help. And they told me that my car was some place it was not. I ended up walking all over the parking lot until I discovered my car.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback of our Staff's outstanding service, Marycarol! Thank you so much for choosing Fremont Ford as your first choice for service!
Fremont Ford is a great place to buy a vehicle
I got the exact car I was seeking and the transaction, from the test drives to the financing was efficient. From the test drives to getting my current car appraised, I was driving out in a brand new 2017 model vehicle in maybe 2.5 - 3 hrs. And, I know I got a great deal on the car and the financing. This is my 2nd Ford vehicle purchased from Fremont Ford. I also own 2 other Ford vehicles. I also bring my cars in for routine maintenance and major repair work to Fremont Ford's Quicklane and Ford service shop. Excellent service, always. Awesome coffee machine and comfortable waiting area with business lounge so you can work while car is getting serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
EEO/AA Compliance Work
The service was great as usual. The people in sales was extremely helpful in servicing our car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
FORD FIESTA
I really appreciate the way Peter the service manager honestly explained to me in detail the problem I am having on my car and how it was fixed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fremont Ford
It took a while for me to actually reach someone at Fremont Ford which was very frustrating since I had an important service issue. My car would not go in reverse, which I found out is a recurring issue with the make and model of my car. When I did reach someone and was able to bring my car in, Jacob was beyond excellent! From the moment I went in he was very attentive and took care of all my needs. He went above and beyond to make sure that I had a car to take my daughter to and from school, while my car was in service and waiting for a back ordered part. To my surprise, the part came in quicker than expected and I was back inside my own car within the week. A huge thank you to Jacob for being professional and having excellent communication turn around times.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Briauna. Please let us know if there is ever anything else we can do for you! Safe travels!