Reviews
Write a reviewGreat service
The service representative (cannot remember his name) was very professional and kind. We would like to come back more if we always get this kind of service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lin, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We hope you'll consider us again in the future!
Service
This was my first visit at the Service Center for an oil change. Everyone was courteous and hellful. The waiting areas were quiet and comfortable. I usually wait for my car. This was my first visit and it won't be my last. I was surprised how short my stay was for an oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Do not hesitate to call if you need anything. Be safe on the road.
Great Service
Moe is a nice guy and makes sure that you know what's going on with your car and gives the best service..
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
My Experience was excellent, I arrived just to test drive a ford focus and was helped right away. I walked the different models and was shown what was available, also explained the different features in each model. Chris and his helper listened to what I was looking for a gave suggestions and comments, then took me out to test drive. After test drive we walked inside and did some talking on numbers and different options, no real pressure game me and my wife time to talk on the different option and looked a the car again. After right deal was reached everything else went great with finance person on showing other service options and explained each document. I'm very happy with my new car and couldn't be more happier with the service that was provided. Thank you for everything and great team work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback, Aaron. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Do not hesitate to call if you need anything. Be safe on the road.
2007 F150 broke down ended up leasing 2016 F150
The sales rep Craig went above and beyond helping us get into lease with the new 2016 F150 since our previous 2007 f-150 had just broken on way to Eureka. Service was great. The staff in sales and service department were extremely friend and out going while try to get us back on the road. Thank you so much.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
My service advisor, Shawn Marques, was great. Very fast and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christine, thank you for sharing your recent experience at Fremont Ford. Please let us know if there's anything else we can do for you.
Quick service
It was quick and painless. They surprised my by having the part I needed in stock.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and review. Hope you're enjoying your vehicle, and as always, drive safe!
Great service!
Moe was my service advisor and he was fantastic. Moe provided lots of details and explanations. He was very friendly and made me feel comfortable with the work being done. He was also very knowledgeable. Moe provided the best customer service experience I have ever had with Fremont Ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
ok.not great they get the job.
it took a long time to get my car fix to to long.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy to deal with
Customer Service was easy to deal with and the car was returned as expected. Cosmetically the glove box still does not look like its shut correctly; however, the light and door now stays firmly shut.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
