Reviews
Fantastic Experience "2017 Camry"
My wife and I found ourselves looking for a new vehicle and went straight to Mike Johnson's Hickory Toyota. We have had very positive experiences with this dealership in the past, in fact we had purchased 2 other vehicles from here before. We were greeted by a sales associate named Peter Collins shortly after we arrived as we were looking at vehicles. Peter immediately made us feel comfortable and was very knowledgeable of the vehicles. From the test drive to the final purchase we had a very pleasant experience with this dealership and sales associate. My wife loves her new "BLUE" 2017 Toyota Camry and plans on keeping a relationship with the dealership for service and repairs in the future. We would like to give a SPECIAL thanks to Peter for all his assistance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy you had a great experience. If your wife has any questions about her new Camry don't hesitate to call. Peter or any employee will be happy to help! We looking forward to serving you in the future!
Great Service!
I have 4 vehicles and always take them to Mike Johnson Hickory Toyota to do the service on them. Scott Wheatley is a great service rep. He always makes sure I have excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the wonderful review and being a loyal customer! It is our pleasure to serve you!!
excellent customer service
Was attended to promptly when arriving on time, asked proper questions to determine reason for service call, was shown where to wait in wonderful customer waiting area which had food, drink, manicure service and tv for entertainment.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear you had a pleasant appointment. Thanks for taking the time to give us a good review.
Excellent service!
Super excellent dealer (Mike Johnson's Hickory Toyota) and great service with Cindy (service rep). All the employees are great and very friendly in all departments!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We are glad you had a great visit. Thank you for taking the time to review us! We look forward to serving you again soon.
Excellent Service Experience
I had an appointment with the Express Service for a 24 month maintenance .on my 2014 Camry. I was promptly met by Mandy Jenkins, and during the work order write-up she pointed out uneven wear on the left front tire, I requested an alignment be included with the maintenance. I was expecting to have to wait at least an hour, or more, but Mandy was able to get the alignment and maintenance work performed in about a half hour. Good job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very grateful for the awesome review! We are happy to have helped you! We look forward to your next visit and appreciate your business!
Great Service and Great Deal
Jeff Robinson and others were great. They listened to my needs and found a way to make me happy. I never felt pressured. It was an excellent experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad you felt taken care while here. Thanks for your business and we look forward to seeing you again soon. If you have any questions, feel free to give us a call.
Service!
I have had my car serviced at Mike Johnson Toyota for the past 4 years. The service department is excellent ! My service advisor Brandon Sigmon is professional, courteous and thorough. I appreciate the way he looks out for my safety. I trust him! Thank you. Brandon! Jane Hennis
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being such a loyal customer!!! We appreciate the glowing review! Everyone here at MJHT look forward to serving you again in the future.
Dream Car
The customer service was awesome. The salesman, Jeff Robinson, really went out of his way to make sure I found the perfect car for me. Let me tell you, I am not an easy person to please. Jeff had a great deal of patience and didn't pressure me at all. I found the perfect car BUT it had seats I didn't like. When I thought I was going back to the drawing board, Jeff asked my husband and I to give him two minutes. Upon his return he had the perfect solution and now... I am driving the car of my dreams. Perfect in every way. Great service, great customer service, friendly staff, no pressure sales, I would recommend Mike Johnson Toyota to anyone and Kudos to Jeff Robinson for going the extra mile!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Jeff Robinson, thank you so much for the kind review! It was truly a pleasure helping you! We appreciate your business and look forward to seeing you in the future.
Way to go!
Cody, Nick, Siggy and Amanda, are a fantastic team up on the hill in the express service center. I could not be more pleased with my service and all the hard work they did to make sure my vehicle was finished on time. I defiantly recommend everyone to go check out the service on the hill!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review. We appreciate you taking the time to give us such praise. Thank you for being a valued customer and we look forward to seeing you again soon.
Great Price and customer service, ask for Bee Yang
Shopped all the dealers in the Charlotte Area. Finally made a deal with Mike Johnson over the phone. Great management and great at negotiations with customers. Purchased a Highlander and my Wife loves it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome to hear! Thank you for the great review! We are glad that we were able to help you find the perfect car! we are happy to help in anyway and hope we can serve you in the future!
