Skip to main content

Mike Johnson's Hickory Toyota

(1,718 reviews)
Visit Mike Johnson's Hickory Toyota
Sales hours: 7:00am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 7:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Johnson's Hickory Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Promise and Deliver

Had my 2008 Camry in for an appointment at 9AM with a promise to have me out at 11AM. At 10:49 I was being shown the finished job. Britt Newman was helpful, professional and really showed an interest in me not only as a customer but as a person as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service department

Very helpful service department. They had everything in stock that was needed to get my car in top shape and they work very hard to get your car finished quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Mandy, for your kind words! We are happy to help with all your service needs. Look forward to seeing you again.

They understand the value of time.

Awesome care and support. She communicated with me directly at every step, and cared that things were fixed properly. I will be returning for all my car's service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the great review! Thanks for taking the time. We are happy to serve you! we looking forward to seeing you again!

Service above expectations

We had a wonderful experience when we took our car here for service. Kristen helped us through every issue that can up and went above expectations. We will be going back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad you had such an awesome experience. Please feel free to contact us if you ever have any questions or concerns. We look forward to seeing you soon.

40,000 M Service

Hats off to Hickory Toyota Excellent Customer Care from Trevor Brown Fast efficient in & out service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful service department!

The service department was wonderful to deal with. He was very nice and polite. Exceptional customer service. We have been taking our vehicle for service at this location since we bought it and wouldn't change it. Thank you Trevor!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service , oil change , tire rotation

Always treated respectively. Work is done quickly and efficiently. Car is never dirty after service. Trevor Brown is exceptional and appreciate his attentiveness. Have received great service from Joe, Tabby, Trevor and the service crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We are delighted to have you as a customer. We look forward to serving you again soon.

Excellent service

Excellent service and friendly staff. I was in and out in a timely manner. I recommend seeing Cindy Hall when getting your vehicle serviced. She's good about working around your schedule and helping you with your vehicle servicing needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a pleasure at Hickory Toyota

Ashley was very informative, quick, and possessed best in class customer service skills! It is always a favorable experience at Hickory Toyota. In addition, I love my new Camry!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courteous Service

Had a great experience getting my 5,000 mile checkup up yesterday. Ashley was super friendly and made sure my car was taken care of as quickly as possible.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.