Fernelius Toyota Chrysler Dodge RAM

4.5 out of 5 4.5
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Fernelius Toyota Chrysler Dodge RAM Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2020

When you shop and visit Fernelius Toyota, you become a member of our family, and that includes enjoying family pricing a

...

nd family care! Our modern dealership and service center is equipped with many comforts and conveniences that make any visit enjoyable. When you stop by our showroom, new and used car lots or service and parts departments, enjoy free Wi-Fi access and snacks and refreshments from our customer lounge and caf. We are a pet-friendly dealership, and we cater to families with our dedicated play area for children while you shop or service with us. So stop by and become a member of the Fernelius Toyota family today!

"Nobody Beats Our Value Pricing!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
37 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 5, 2020

    Neighbor and I set to lease Ford truck from Fernelius Ford and Ram truck from Fernelius Toyota. First Ford lease terms were confirmed by email and phone... prior to arrival. Paperwork was being signed when it was noticed the term of the lease was 2 years not 3 as previously agreed upon. When noticed the dealer suggested it was a mistake. Neighbors lease terms changed and were considerably higher. BAIT and Switch !!!!! Next the Fernelius Ram lease .... salesman forwarded the window sticker of the truck and a negotiated set of lease terms agreed upon. On pickup day was told by salesman and General Manager the truck was " SOLD ". deal could not be completed. Investigated and the vehicle was not SOLD but was actually at another dealer down state. Could find similar truck but the terms would be much higher!!! BAIT and Switch .... would advise not doing business with this family of dealerships.. you've been warned !!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 10, 2020

    Ryan Svoboda took excellent care of me while I was having my truck serviced! He was pleasant and accomodating. Technician Jeremy Feldkamp did an outstanding... job getting my recalls done and went out of his way getting my media hub unlocked and updated. My truck was finished before the time alloted. Great job guys! Thank you! Troy Faleris

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 8, 2018

    Excellent dealership to work with. Jerry and Todd made everything go very smooth for us. Not one issue. I know in the future I will be returning to buy... from them

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Mr. Vanwagner, thank you for taking the time to share your experience with us! We will be sure to let Jerry and Todd know how much you appreciat...ed them during the delivery of your Jeep Wrangler. Thank you for your business and we look forward to seeing you for your next vehicle purchase.

  • 5.0 out of 5
    March 10, 2020

    Want to correct a negative comment I made regarding this dealer, Apparently the letter of complaint I sent got lost and no response received. They called... me and we worked out a fair settlement. Very professional people.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2019

    Our sales person, Ms. Sally Friday was excellent at her job gave me the best deal she could on one of the better truck I’ve ever purchased.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 8, 2019

    Bought NEW Rubicon last August and these guys have serviced it ever since. Have put over 150K miles since, and am really pleased with them. Facility is... above reproach! But, that’s the ONLY Fernelius that I was treated above and beyond.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mary, thank you so much for sharing your experience with us! That is amazing! So many miles! Please don't hesitate to reach out if there is anythin...g else we can help you with!

  • 5.0 out of 5
    January 17, 2019

    They took my Jeep into the shop as soon as I arrived. Service writer was courteous and I was in and out in 20 minutes. Very happy with this service!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jon, thank you so much for taking the time to share your experience with us! So glad the service team got you in and out in no time with the oil chang...e on your Jeep. Please let us know if there's anything else you might need!

  • 5.0 out of 5
    December 8, 2018

    Jacqueline and Lenny helped me with the order of my new Ram 3500. I can't say enough good things about this team as they guided me through every detail... of options, pricing and the delivery of my new truck. When my truck arrived, and I first saw it, I was very pleased at the detail and appearance of this awesome machine. Fernelius was very professional and friendly. It was a wonderful day picking up my new truck. Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello James, from all of us at Fernelius we would like to thank you for such kind words. Jacqueline and Lenny were so glad to help you out and find yo...u exactly what you were looking for. Thank you again for your business and let us know if there is anything else our team, or Jacqueline and Lenny, can do for you! Have fun on the slopes this season!

  • 5.0 out of 5
    August 26, 2018

    I was on vacation in the UP when my muffler started jostling around and making noises. This was concerning considering all the miles we were about to... drive. I searched for a good Jeep dealership and this showed up. I took it in, and Jeremy knew what was going on right away. They got me in and out within an hour, and the price was right! :) While waiting, we talked to a sales guy who was very friendly. I highly recommend this place! I'll be in the market for a new Jeep soon, and definitely be coming here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello! Thanks so much for taking the time to share your experience with us on how we helped you on your journey home. We appreciate your business and ...hope to earn it again for that new Jeep you will be looking for. Hope you let us know!

  • 5.0 out of 5
    August 23, 2018

    Diagnosed problem. Could not find reason for problem. Reset light. It appeared to be a momentary glitch. Ok now. Vehicle running smooth and without issue.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Bill, thank you for taking the time to leave us a review about your experience with service! Please let us know if that momentary glitch happens ag...ain. We are always here to help!

View More Reviews