Sansone Rt 1 Auto Mall

Highly recommend Israel Cabrera. Made the process as easy as it can be!! Did not feel pressured at all

5 Stars! ⭐️ ⭐️⭐️⭐️⭐️Israel J Cabrera made the entire car buying process simple and stress-free. He answered every question honestly and helped me find the perfect vehicle within my budget. If you're coming to this dealership, ask for Israel, you won't regret it!

The dealer was great, the salesman Adham was excellent, I got an unbeatable deal on my Toyota Tacoma.

Israel is always helpful and we have been loyal to sansone for years and always help us find the best for what we need

I had one of the worst service experiences I’ve ever dealt with at this dealership. I brought my car in for a Limited Service Campaign. Prior to the visit, my vehicle had zero issues. Immediately after the service was completed, my radio system stopped working. The screen continuously rebooted, lost all touch functionality, and was essentially unusable. When I returned to the service center, my concerns were immediately dismissed. I was repeatedly told the service had “nothing to do” with the radio, despite the fact that the issue appeared right after the work was performed. Instead of acknowledging the timing, staff implied the problem existed beforehand, which was simply not true. Communication was just as bad. I was told I would receive an update, but hours passed with no call. I had to contact them myself, only to find out my car was “ready” and that parts needed to be ordered. No one explained what actually happened, and no timeline was provided. When I picked up my vehicle, I was handed my keys with no explanation, no paperwork, and not even a basic apology. The next day, I followed up again and still could not get a clear answer. Only after pushing was I given a vague timeline for a replacement part. Out of frustration, I looked into the issue myself and found a simple reset procedure online. After performing it, the radio returned to full functionality. This is something the dealership should have been able to diagnose. Instead, my car sat there for over 8 hours with no resolution. This experience showed a complete lack of accountability, poor communication, and weak diagnostic effort. I no longer trust this service department and will be going elsewhere. I have already reached out to Toyota Corporate on the matter. Proceed with caution.

Gracias Oscar Cardoza y Tony library nestali de Leon gracias Sansone Toyota yo les recomiendo Oscar cardoza nestali de Leon Tony oliveira and Oscar cardoza got my cd i left in my car

Me gustó mucho el compañamiento para la mejor opción para mi futuro recomiendo mucho a Leonardo barzola y Oscar Martínez

The dealership was very friendly. The staff was also very helpful, salesman Freddy made the buying process very easy.

Sansone made my car buying experience smooth and stress-free. They were professional, honest, and took the time to answer all my questions. Highly recommend coming here if you’re buying a Toyota!

Buenisimo el servicio con Israel cabrera 10 de 10 si quieres tu auto rrapido sin estres contactar al señor Rafael