Reviews
Handled my extended warranty with ease. Completely done on line! Would recommend for price and service
Handled my extended warranty with ease. Completely done on line! Would recommend for price and service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Service department went above and beyond! Delivered the service I was there for and more! They took care of problems I didn’t know I had,.I will definitely continue going there!
Service department went above and beyond! Delivered the service I was there for and more! They took care of problems I didn’t know I had,.I will definitely continue going there!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I was looking for a 10 year total Warranty so was looking to add 7 years to my existing warranty. The online process provided a quote that looked great but when I received the confirmation email I only received 7 years total, not 7 to add to my existing 3 yr for 10 total. I contacted them immeditately to pay the extra for more years but then they also stated they would add a "$50.00 non-refundable, non-negotiable fee". This was a typo that I was agreeing to pay the difference for but I felt the extra $50 was unjustified.
I was looking for a 10 year total Warranty so was looking to add 7 years to my existing warranty. The online process provided a quote that looked great but when I received the confirmation email I only received 7 years total, not 7 to add to my existing 3 yr for 10 total. I contacted them immeditately to pay the extra for more years but then they also stated they would add a "$50.00 non-refundable, non-negotiable fee". This was a typo that I was agreeing to pay the difference for but I felt the extra $50 was unjustified.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Purchased a Ford Protect warranty from the website. Purchase was easy to complete. Checked at the local Ford dealer to see if the warranty showed up on their Oasis website. It was registered with Ford and was active. Warranty was less than half the price that Ford quoted me.
Purchased a Ford Protect warranty from the website. Purchase was easy to complete. Checked at the local Ford dealer to see if the warranty showed up on their Oasis website. It was registered with Ford and was active. Warranty was less than half the price that Ford quoted me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
When you’re spending so much money, especially online, it’s nice to talk to a person over the phone. That knows what they’re talking about. I talked to someone that I could barely understand… Which in itself isn’t horrible… But their knowledge base was lackluster. Every time I communicated with someone on email… I kind of got pushed aside telling me to refer to their website… It just was a little less of a Customer Service experience that I was hoping for. Price of course was fair… But the two star downgrade was my two experiences that were less than exemplary.
When you’re spending so much money, especially online, it’s nice to talk to a person over the phone. That knows what they’re talking about. I talked to someone that I could barely understand… Which in itself isn’t horrible… But their knowledge base was lackluster. Every time I communicated with someone on email… I kind of got pushed aside telling me to refer to their website… It just was a little less of a Customer Service experience that I was hoping for. Price of course was fair… But the two star downgrade was my two experiences that were less than exemplary.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
My experience was amazing! I purchased an extended warranty for my Maverick pickup and the options were clear and fairly priced. The process went smoothly and quickly.
My experience was amazing! I purchased an extended warranty for my Maverick pickup and the options were clear and fairly priced. The process went smoothly and quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
From when we made our first call to Samantha @ Granger Ford, to when she handed us the keys to our new 2026 F250 was a total pleasure! We felt welcomed and included in the process! We were never made to feel unimportant during the sales process, more so they made us feel totally involved. Granger Ford Sales structure should be a standard model for all dealerships to follow across the nation. We never had a single bad or worrisome moment during our purchasing experience. Who can say that truthfully in today's car market! Shelby and Samantha are great people who sell cars and over saw the delivery of our new F250 and it was they who made the experience exceptional in our eye's. Folks it doesn't get any better than this!!
From when we made our first call to Samantha @ Granger Ford, to when she handed us the keys to our new 2026 F250 was a total pleasure! We felt welcomed and included in the process! We were never made to feel unimportant during the sales process, more so they made us feel totally involved. Granger Ford Sales structure should be a standard model for all dealerships to follow across the nation. We never had a single bad or worrisome moment during our purchasing experience. Who can say that truthfully in today's car market! Shelby and Samantha are great people who sell cars and over saw the delivery of our new F250 and it was they who made the experience exceptional in our eye's. Folks it doesn't get any better than this!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ordered my F250 through them. Got the best price and the best service. 10/10 would recommend Granger to anyone no matter where you are located. Samantha was a joy to work with and took great care of me throughout the order and delivery process.
Ordered my F250 through them. Got the best price and the best service. 10/10 would recommend Granger to anyone no matter where you are located. Samantha was a joy to work with and took great care of me throughout the order and delivery process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a warranty for my Dark Horse. I was skeptical at first but took a chance. Everything turned out great. I got my warranty cheaper than what my dealer wanted for HALF the coverage. Checked with a local for dealership and they confirmed my purchase! Go for it you can’t go wrong! Easy transaction, I printed everything out and put it in the glove box.
I recently purchased a warranty for my Dark Horse. I was skeptical at first but took a chance. Everything turned out great. I got my warranty cheaper than what my dealer wanted for HALF the coverage. Checked with a local for dealership and they confirmed my purchase! Go for it you can’t go wrong! Easy transaction, I printed everything out and put it in the glove box.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Granger Motors provided a great price on my Ford extended warranty. I saved substantially by purchasing my warranty from them instead of the dealer where I purchased the car. I would not hesitate to recommend them to anyone looking for a manufacturer extended warranty!
Granger Motors provided a great price on my Ford extended warranty. I saved substantially by purchasing my warranty from them instead of the dealer where I purchased the car. I would not hesitate to recommend them to anyone looking for a manufacturer extended warranty!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car