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Coulter INFINITI

(814 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 634-3117 (888) 634-3117
Used (888) 868-7095 (888) 868-7095
Service (480) 761-3840 (480) 761-3840

Reviews

(814 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coulter INFINITI from DealerRater.

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My car had transmission issues.

My car had transmission issues. They did a wonderful job and fixed the problem with reasonable rate. They also had wonderful customer support and professional service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Unitychess, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

Great service.

Great service. Scott was super professional and communication was spot on. They solved a very stubborn problem.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Bb, we are so pleased you enjoyed your visit to Coulter INFINITI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Toby was great to work with at Coulter!

Toby was great to work with at Coulter! Unfortunately I can?t give Scottsdale Infinity the same good review. They sold me a bill of goods for a warranty that literally covers nothing. If you?re going to buy an infinity you need to go to Coulter Infinity.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Cheryl La Mastus, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Great service and courteous staff.

Great service and courteous staff. Maintenence was completed in less than 1.5 hours. Better experience than at larger dealerships.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Decker16, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This dealership is great to visit.

This dealership is great to visit. They are very attentive to what the customer needs.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Cedricgregory, we are glad we could help! Until the next time we meet, take care!

Incredibly friendly and helpful people.

Incredibly friendly and helpful people. The knowledge and experience is second to none I will continue to take my vehicle there for all services needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hi Matthew.carrillo007, thank you so much for your positive comments about Coulter INFINITI! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Mike Rios was gracious and helpful through the full

Mike Rios was gracious and helpful through the full process. He was clear with timely communication about where my car was in the shop, and he was helpful with additional questions I had after the service visit. Thanks!

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Hi Mattwalaz, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Only went for oil and filter change.

Only went for oil and filter change. Oil change was fine and so was the free multipoint check, which was discussed in good detail and intelligently. The free car wash was done very poorly but service rep got someone and they both hand cleaned front of vehicle of the obvious dirty marks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

I have akeays been treated well.

I have akeays been treated well. We purchase 3 Infinity SUVs from them. Love the cars, love the service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Charlie And Virginia Davis, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Coulter INFINITI

Prompt, courteous, communicative, and reasonable staff

Prompt, courteous, communicative, and reasonable staff helped to identify and resolve outstanding issues with my car. Quotes were quick and rates are competitive.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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