Reviews
Heather made everything so easy!
Heather made everything so easy! She was available whenever I had a question and explained everything I needed to know. She worked extra to problem solve when there were some issues on my end. And everybody was super nice!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dfrontczak, thanks for the great star-rating and congratulations on your new vehicle! Thank you so much for being one of our valued customers and we look forward to your next visit!
Royal Oak Ford is full of fun and chatty people who are
Royal Oak Ford is full of fun and chatty people who are interested in making sure you're well taken care of. Large stock of great Ford vehicles. I drove away happy with my experience and happy with my purchase. Shout out to Steve Elich, who made the process of getting a car completely painless and enjoyable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy we could make your experience a positive one! At Royal Oak Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Always a great experience knowledgeable staff helps every
Always a great experience knowledgeable staff helps every step of the way whether it’s buying a new vehicle or going to the service department. Nothing but the best been dealing with them for many years now always 100% satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your wonderful response to the quality of service our staff provides! Safe travels!
I was beyond impressed with my experience at Royal Oak
I was beyond impressed with my experience at Royal Oak Ford! The salesman, Gage, was so helpful and patient with all of my random questions. He went above and beyond in the customer service department! The finance department spent a ton of time looking at options and building a plan that worked for me. I will be back when it’s time for my next car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Julie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was beyond impressed with my experience at Royal Oak
I was beyond impressed with my experience at Royal Oak Ford! The salesman, Gage, was so helpful and patient with all of my random questions. He went above and beyond in the customer service department! The finance department spent a ton of time looking at options and building a plan that worked for me. I will be back when it’s time for my next car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for leaving such a great review and high star rating. Safe travels!
I purposely drove out of my way to come to the Royal Oak
I purposely drove out of my way to come to the Royal Oak Ford dealer. The service I received was great. There was no pressure. They listened to me and worked with me to find a car in my price range that I was happy with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your wonderful response to the quality of service our staff provides! Safe travels!
5 star service!
5 star service! In and out as requested. Steve Elich was an A+ salesman. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are happy we could make your experience a positive one! Thanks again for your business! Take care!
The team was courteous and willing to work with the
The team was courteous and willing to work with the customer, even though there was credit discrepancies.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time out of your day to tell us about your experience. Safe travels!
Steve was great!
Steve was great! He made the car-buying process smooth, and he returned calls and questions in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we appreciate your feedback on our staff's outstanding service! Safe travels!
Jack and Derrick were excellent.
Jack and Derrick were excellent. Both knew their products and services. Overall, a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!