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Fields Cadillac St. Augustine

(800 reviews)
Visit Fields Cadillac St. Augustine
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award

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New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Inventory

See all 105 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2024.
Our location in St. Augustine Florida just off I-95 makes us a great choice when you're looking for a Cadillac dealer near Daytona Beach Palm Coast or Ormond Beach. The staff at our Daytona Beach area Cadillac dealership is here to help you whether you want to purchase a new Cadillac or pre-owned Cadillac need auto financing or in need of Cadillac service and repair. View our hours and map page for driving directions to our dealership from Daytona Palm Coast or Ormond Beach. Browse our site for With the service you'll receive at Fields Cadillac St. Augustine there's no need to look at other Palm Coast or Daytona Beach Cadillac dealers.
Your preferred St. Augustine Daytona Beach and Jacksonville Cadillac dealer

Service center

Phone number (877) 392-1641

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(800 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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Friendly and professional atmosphere with great customer

Friendly and professional atmosphere with great customer service. I would recommend this dealership to anyone

Friendly and professional atmosphere with great customer

Friendly and professional atmosphere with great customer service. I would recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic recommendation! We're happy to hear you had a great experience at Fields Cadillac St. Augustine.

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We bought our “new” GMC Acadia Denali at Fields Cadillac

We bought our “new” GMC Acadia Denali at Fields Cadillac in St. Augustine, FL. Our salesman was, Dennis Parker. We worked with Dennis over the course of two visits to the dealership. He was professional and helpful throughout the process of trading one car in and purchasing another. I was most impressed with knowledge. Sales staff at so many dealerships now are either poorly trained or not trained at all, it’s refreshing to have a salesperson who knows their product. I would not hesitate to recommend Dennis and Fields Cadillac to anyone shopping for a new or pre owned vehicle.

We bought our “new” GMC Acadia Denali at Fields Cadillac

We bought our “new” GMC Acadia Denali at Fields Cadillac in St. Augustine, FL. Our salesman was, Dennis Parker. We worked with Dennis over the course of two visits to the dealership. He was professional and helpful throughout the process of trading one car in and purchasing another. I was most impressed with knowledge. Sales staff at so many dealerships now are either poorly trained or not trained at all, it’s refreshing to have a salesperson who knows their product. I would not hesitate to recommend Dennis and Fields Cadillac to anyone shopping for a new or pre owned vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ken, thank you for your recommendation of Dennis and our team! We are so happy to hear you felt confident and well cared for throughout your visit. We hope you enjoy your new-to-you GMC Acadia Denali, and we look forward to welcoming you back to Fields Cadillac St. Augustine in the future!

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Unfortunately, my key fob & purse were stolen.

Unfortunately, my key fob & purse were stolen. I called my salesman Matt Powell, for directions to how to go about getting a replacement key fob. Matt was, as is his usual, excellent in finding out all the necessary information & initiating getting me an Apointment with the service department to replace my lost key fob.

Unfortunately, my key fob & purse were stolen.

Unfortunately, my key fob & purse were stolen. I called my salesman Matt Powell, for directions to how to go about getting a replacement key fob. Matt was, as is his usual, excellent in finding out all the necessary information & initiating getting me an Apointment with the service department to replace my lost key fob.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I'm sorry to hear about the theft, but I'm glad Matt was such a great help. Thank you for choosing Fields Cadillac St. Augustine!

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Had the best service experience ever here.

Had the best service experience ever here. Jake was amazing. Will be coming back here every time I need service from now on

Had the best service experience ever here.

Had the best service experience ever here. Jake was amazing. Will be coming back here every time I need service from now on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re pleased to hear how wonderful your experience with Jake was! Thank you for choosing Fields Cadillac St. Augustine’s Service Department. We look forward to seeing you next time!

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I was very pleased with our service at Fields Cadillac.

I was very pleased with our service at Fields Cadillac. It was there a timely and everybody we worked with was extremely cordial and welcoming. So glad I decided to purchase my vehicle there.

I was very pleased with our service at Fields Cadillac.

I was very pleased with our service at Fields Cadillac. It was there a timely and everybody we worked with was extremely cordial and welcoming. So glad I decided to purchase my vehicle there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Carol, it's great to know our team made your experience at Fields Cadillac St. Augustine smooth and welcoming. Thank you for trusting us with your purchase!

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The reps from sales to floor manager to the FI manger

The reps from sales to floor manager to the FI manger was awesome. I sorry to say I was on pins an needles from the start. The staff was class A an will do business again from this purchase there after with referrals to anyone I know who want to buy a vehicle. Fields Cadillac made this the best experience and holiday gift. God Bless

The reps from sales to floor manager to the FI manger

The reps from sales to floor manager to the FI manger was awesome. I sorry to say I was on pins an needles from the start. The staff was class A an will do business again from this purchase there after with referrals to anyone I know who want to buy a vehicle. Fields Cadillac made this the best experience and holiday gift. God Bless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

I've already referred two to three customers to visit Fields Cadillac St Augustine

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Jake took great care of us.

Jake took great care of us. As did Mitch at the kitchen and Jeff and Bobby who transported us to the mall while we waited for our car to be serviced. Excellent all around!

Jake took great care of us.

Jake took great care of us. As did Mitch at the kitchen and Jeff and Bobby who transported us to the mall while we waited for our car to be serviced. Excellent all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your awesome feedback about Jake and the team! We’ll make sure to share your comments with them. We hope to welcome you back to Fields Cadillac St. Augustine soon!

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This was the 2nd time I’ve purchased a Cadillac from this

This was the 2nd time I’ve purchased a Cadillac from this dealership location and must say each time has been a wonderful experience.

This was the 2nd time I’ve purchased a Cadillac from this

This was the 2nd time I’ve purchased a Cadillac from this dealership location and must say each time has been a wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your repeat business and for sharing your positive experience with our team! We appreciate your support and we hope to see you again at Fields Cadillac St. Augustine. Congratulations on your new car, Linda!

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This was our best car shopping and purchasing ever!

This was our best car shopping and purchasing ever! our salesperson, Bob was the best and so much fun! we don't think we could have done better anywhere! we also loved our finance lady, Michelle ....so professional and knowledgeable! Our manager, Alex, was also so professional and could not have been more helpful! Then, General Manager, Steve, could not have been more helpful! We will never go to another dealership for a car! And we have shopped for many years! Fields is the best! Thanks to all there...especially Bob!

This was our best car shopping and purchasing ever!

This was our best car shopping and purchasing ever! our salesperson, Bob was the best and so much fun! we don't think we could have done better anywhere! we also loved our finance lady, Michelle ....so professional and knowledgeable! Our manager, Alex, was also so professional and could not have been more helpful! Then, General Manager, Steve, could not have been more helpful! We will never go to another dealership for a car! And we have shopped for many years! Fields is the best! Thanks to all there...especially Bob!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thanks to the best car shopping experience ever! Thanks Bob and colleagues!!

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My wife and I were very happy with our end result.

My wife and I were very happy with our end result. There were a few glitches along the way but everything was taken care of to our satisfaction. Great dealership. Our salesman,PJ was very caring and thorough with the demonstration of the technology of the Optic. Darla, the sales manager was superior. Great job Fields.

My wife and I were very happy with our end result.

My wife and I were very happy with our end result. There were a few glitches along the way but everything was taken care of to our satisfaction. Great dealership. Our salesman,PJ was very caring and thorough with the demonstration of the technology of the Optic. Darla, the sales manager was superior. Great job Fields.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad you and your wife had a positive experience with our team. We will be sure to pass along your appreciation to PJ and Darla. Thank you for choosing Fields Cadillac St. Augustine! Safe travels in your new car!

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