Reviews
Friendly and professional atmosphere with great customer
Friendly and professional atmosphere with great customer service. I would recommend this dealership to anyone
Friendly and professional atmosphere with great customer
Friendly and professional atmosphere with great customer service. I would recommend this dealership to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic recommendation! We're happy to hear you had a great experience at Fields Cadillac St. Augustine.
We bought our “new” GMC Acadia Denali at Fields Cadillac
We bought our “new” GMC Acadia Denali at Fields Cadillac in St. Augustine, FL. Our salesman was, Dennis Parker. We worked with Dennis over the course of two visits to the dealership. He was professional and helpful throughout the process of trading one car in and purchasing another. I was most impressed with knowledge. Sales staff at so many dealerships now are either poorly trained or not trained at all, it’s refreshing to have a salesperson who knows their product. I would not hesitate to recommend Dennis and Fields Cadillac to anyone shopping for a new or pre owned vehicle.
We bought our “new” GMC Acadia Denali at Fields Cadillac
We bought our “new” GMC Acadia Denali at Fields Cadillac in St. Augustine, FL. Our salesman was, Dennis Parker. We worked with Dennis over the course of two visits to the dealership. He was professional and helpful throughout the process of trading one car in and purchasing another. I was most impressed with knowledge. Sales staff at so many dealerships now are either poorly trained or not trained at all, it’s refreshing to have a salesperson who knows their product. I would not hesitate to recommend Dennis and Fields Cadillac to anyone shopping for a new or pre owned vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ken, thank you for your recommendation of Dennis and our team! We are so happy to hear you felt confident and well cared for throughout your visit. We hope you enjoy your new-to-you GMC Acadia Denali, and we look forward to welcoming you back to Fields Cadillac St. Augustine in the future!
Unfortunately, my key fob & purse were stolen.
Unfortunately, my key fob & purse were stolen. I called my salesman Matt Powell, for directions to how to go about getting a replacement key fob. Matt was, as is his usual, excellent in finding out all the necessary information & initiating getting me an Apointment with the service department to replace my lost key fob.
Unfortunately, my key fob & purse were stolen.
Unfortunately, my key fob & purse were stolen. I called my salesman Matt Powell, for directions to how to go about getting a replacement key fob. Matt was, as is his usual, excellent in finding out all the necessary information & initiating getting me an Apointment with the service department to replace my lost key fob.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm sorry to hear about the theft, but I'm glad Matt was such a great help. Thank you for choosing Fields Cadillac St. Augustine!
Had the best service experience ever here.
Had the best service experience ever here. Jake was amazing. Will be coming back here every time I need service from now on
Had the best service experience ever here.
Had the best service experience ever here. Jake was amazing. Will be coming back here every time I need service from now on
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased to hear how wonderful your experience with Jake was! Thank you for choosing Fields Cadillac St. Augustine’s Service Department. We look forward to seeing you next time!
I was very pleased with our service at Fields Cadillac.
I was very pleased with our service at Fields Cadillac. It was there a timely and everybody we worked with was extremely cordial and welcoming. So glad I decided to purchase my vehicle there.
I was very pleased with our service at Fields Cadillac.
I was very pleased with our service at Fields Cadillac. It was there a timely and everybody we worked with was extremely cordial and welcoming. So glad I decided to purchase my vehicle there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Carol, it's great to know our team made your experience at Fields Cadillac St. Augustine smooth and welcoming. Thank you for trusting us with your purchase!
The reps from sales to floor manager to the FI manger
The reps from sales to floor manager to the FI manger was awesome. I sorry to say I was on pins an needles from the start. The staff was class A an will do business again from this purchase there after with referrals to anyone I know who want to buy a vehicle. Fields Cadillac made this the best experience and holiday gift. God Bless
The reps from sales to floor manager to the FI manger
The reps from sales to floor manager to the FI manger was awesome. I sorry to say I was on pins an needles from the start. The staff was class A an will do business again from this purchase there after with referrals to anyone I know who want to buy a vehicle. Fields Cadillac made this the best experience and holiday gift. God Bless
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I've already referred two to three customers to visit Fields Cadillac St Augustine
Jake took great care of us.
Jake took great care of us. As did Mitch at the kitchen and Jeff and Bobby who transported us to the mall while we waited for our car to be serviced. Excellent all around!
Jake took great care of us.
Jake took great care of us. As did Mitch at the kitchen and Jeff and Bobby who transported us to the mall while we waited for our car to be serviced. Excellent all around!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your awesome feedback about Jake and the team! We’ll make sure to share your comments with them. We hope to welcome you back to Fields Cadillac St. Augustine soon!
This was the 2nd time I’ve purchased a Cadillac from this
This was the 2nd time I’ve purchased a Cadillac from this dealership location and must say each time has been a wonderful experience.
This was the 2nd time I’ve purchased a Cadillac from this
This was the 2nd time I’ve purchased a Cadillac from this dealership location and must say each time has been a wonderful experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your repeat business and for sharing your positive experience with our team! We appreciate your support and we hope to see you again at Fields Cadillac St. Augustine. Congratulations on your new car, Linda!
This was our best car shopping and purchasing ever!
This was our best car shopping and purchasing ever! our salesperson, Bob was the best and so much fun! we don't think we could have done better anywhere! we also loved our finance lady, Michelle ....so professional and knowledgeable! Our manager, Alex, was also so professional and could not have been more helpful! Then, General Manager, Steve, could not have been more helpful! We will never go to another dealership for a car! And we have shopped for many years! Fields is the best! Thanks to all there...especially Bob!
This was our best car shopping and purchasing ever!
This was our best car shopping and purchasing ever! our salesperson, Bob was the best and so much fun! we don't think we could have done better anywhere! we also loved our finance lady, Michelle ....so professional and knowledgeable! Our manager, Alex, was also so professional and could not have been more helpful! Then, General Manager, Steve, could not have been more helpful! We will never go to another dealership for a car! And we have shopped for many years! Fields is the best! Thanks to all there...especially Bob!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks to the best car shopping experience ever! Thanks Bob and colleagues!!
My wife and I were very happy with our end result.
My wife and I were very happy with our end result. There were a few glitches along the way but everything was taken care of to our satisfaction. Great dealership. Our salesman,PJ was very caring and thorough with the demonstration of the technology of the Optic. Darla, the sales manager was superior. Great job Fields.
My wife and I were very happy with our end result.
My wife and I were very happy with our end result. There were a few glitches along the way but everything was taken care of to our satisfaction. Great dealership. Our salesman,PJ was very caring and thorough with the demonstration of the technology of the Optic. Darla, the sales manager was superior. Great job Fields.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad you and your wife had a positive experience with our team. We will be sure to pass along your appreciation to PJ and Darla. Thank you for choosing Fields Cadillac St. Augustine! Safe travels in your new car!
