Reviews
Everything I expected and more very well run and a
Everything I expected and more very well run and a pleasure to do business with
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your confidence in Fields Cadillac St. Augustine! We appreciate your business.
Michael was very professional and explained everything in
Michael was very professional and explained everything in detail to me. I felt very comfortable with his explanations. He is very knowledgeable.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Juliea, your feedback about Michael made our day! Thank you for choosing Fields Cadillac St. Augustine and for sharing your experience with us. See you next time!
Very professional and easy to work with.
Very professional and easy to work with. I would highly recommend them to anyone looking to purchase a car
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Victor, thank you for recommending Fields Cadillac St. Augustine! We are happy to hear that you had a professional and seamless purchasing experience with our team. Enjoy your new car!
Had oil change and tire rotation!
Had oil change and tire rotation! It was nice and smooth, they even picked us up and dropped us off at local eatery while we waited. Thank you to our driver Baylen. I was however, disappointed they usually give a free car wash, it was listed on the invoice too, but it was not done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback of Fields Cadillac St. Augustine. We’re pleased the oil change and tire rotation went smoothly, but I apologize for the missed car wash. I’ll address this with our team. See you next time!
Good attitudes Clean space Service rep was thoughtful
Good attitudes Clean space Service rep was thoughtful and deliberate in explaining issues and the appropriate maintenance procedures
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback about our team and clean facility! Your review made our day, and we hope you’ll visit us again at Fields Cadillac St. Augustine.
It was an amazing experience; everyone made me feel like
It was an amazing experience; everyone made me feel like I was right at home. They made me feel like I was family. A great place to get a vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so thrilled to hear you felt right at home with our Fields Cadillac St. Augustine family! Thank you for those kind words and for choosing us for your business!
All the folks from when I pulled into the bay area to
All the folks from when I pulled into the bay area to Mike the chef even all the other associates were very friendly and stop and have a conversation I am very pleased that I purchased my 2024 escalade at this establishment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi David - Congratulations on your new 2024 Escalade! It's wonderful to know our team made your experience enjoyable from start to finish. Thank you for choosing Fields Cadillac St. Augustine!
Pat was great at Fields Cadillac xx Augustine.
Pat was great at Fields Cadillac xx Augustine. Using GM Rewards was a little tricky and he figured it out. Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad Pat was able to help out! We’ll be sure to pass along your feedback to him. Your business is greatly appreciated by all of us at Fields Cadillac St. Augustine!
Service Rep Mike Huffman was prompt efficient and
Service Rep Mike Huffman was prompt efficient and thorough with me. I am very pleased with the repair by Fields xx Augustine.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're happy to hear Mike was prompt, efficient, and thorough. We appreciate your business at Fields Cadillac St. Augustine!
Jake is an excellent servicer that keeps you informed on
Jake is an excellent servicer that keeps you informed on the status of your vehicle. He explains the pricing and detail and doesn't push you to accept the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Darrell, thank you for your fantastic review of Jake and the team! We hope to work with you again in the future at Fields Cadillac St. Augustine.