Reviews
My CX50 was dropped off at Rocky Ridge Auto 6/25/26 due to a flat tire. This garage was the recommended service per my Roadside Assistance. I was contacted later that day and informed my valve stem was corroded, and that it had broke upon the removal of the cap. While this was surprising on a new vehicle, I assured the tech I’d cover the additional charges. At 3 PM that afternoon I was contacted again and was told there “were no leaks in the tire and the vehicle was ready for pickup”. While I questioned the tech on this, he verified they had performed several tests to confirm. Upon being dropped off at the shop for pickup 3 hours later, I walked up to the vehicle to see the tire was completely flat. The sales team informed me a manager would be in touch the next day. 6/26/26- The same tech calls me and tells me “due to the extent of the puncture, the tire is non-repairable”. Not only that, he has a quote to replace all 4 tires due to wear. Following this call, I contacted the office and asked for a manager. I was again informed he was not available but would call me later that day. Since I was now at the mercy of the shop with no functional vehicle, I gave the tech the go-ahead on tire replacement. I waited all afternoon with no follow-up calls. At 4:30, I’m contacted by the tech that the tires were installed and again ready for pickup. I returned to the shop immediately and requested a chat with the manager. After some internal conversation, I am told that management was “on vacation” and “might be back next week”. No apologies or reimbursement for the experience. 0/10.
My CX50 was dropped off at Rocky Ridge Auto 6/25/26 due to a flat tire. This garage was the recommended service per my Roadside Assistance. I was contacted later that day and informed my valve stem was corroded, and that it had broke upon the removal of the cap. While this was surprising on a new vehicle, I assured the tech I’d cover the additional charges. At 3 PM that afternoon I was contacted again and was told there “were no leaks in the tire and the vehicle was ready for pickup”. While I questioned the tech on this, he verified they had performed several tests to confirm. Upon being dropped off at the shop for pickup 3 hours later, I walked up to the vehicle to see the tire was completely flat. The sales team informed me a manager would be in touch the next day. 6/26/26- The same tech calls me and tells me “due to the extent of the puncture, the tire is non-repairable”. Not only that, he has a quote to replace all 4 tires due to wear. Following this call, I contacted the office and asked for a manager. I was again informed he was not available but would call me later that day. Since I was now at the mercy of the shop with no functional vehicle, I gave the tech the go-ahead on tire replacement. I waited all afternoon with no follow-up calls. At 4:30, I’m contacted by the tech that the tires were installed and again ready for pickup. I returned to the shop immediately and requested a chat with the manager. After some internal conversation, I am told that management was “on vacation” and “might be back next week”. No apologies or reimbursement for the experience. 0/10.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
VERY HONEST AND CHRISTAIN PEOPLE TO DEAL WITH! IT WAS A PLEASURE AND I LOVE MY TOYOTA 2024 4-RUNNER...!!!
VERY HONEST AND CHRISTAIN PEOPLE TO DEAL WITH! IT WAS A PLEASURE AND I LOVE MY TOYOTA 2024 4-RUNNER...!!!
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rocky Ridge is the best!! This month will be a year that I have my Tucson! I can't say enough good things about Rocky Ridge. They worked tirelessly with me and gave me a great deal. In the year I've had the vehicle not a single issue with it. I tell everyone I know to go to Rocky Ridge if they're looking to buy a vehicle.
Rocky Ridge is the best!! This month will be a year that I have my Tucson! I can't say enough good things about Rocky Ridge. They worked tirelessly with me and gave me a great deal. In the year I've had the vehicle not a single issue with it. I tell everyone I know to go to Rocky Ridge if they're looking to buy a vehicle.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience here was great- like car buying should be. No pressure. I bought a 2020 Chevy Bolt in great condition this past Oct 2024. Travis showed me the car, answered all my questions, made sure I got all EV rebates I was entitled to, took care of all the paperwork, and I walked out a delighted customer. Nice family owned/ operated shop with a high selection of cars. Shop around but make Rocky Ridge your last stop- you will not be disappointed. And the cars DO SELL FAST here- check them out!
My experience here was great- like car buying should be. No pressure. I bought a 2020 Chevy Bolt in great condition this past Oct 2024. Travis showed me the car, answered all my questions, made sure I got all EV rebates I was entitled to, took care of all the paperwork, and I walked out a delighted customer. Nice family owned/ operated shop with a high selection of cars. Shop around but make Rocky Ridge your last stop- you will not be disappointed. And the cars DO SELL FAST here- check them out!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently bought a 2002 Pontiac firebird Trans Am ws6 from Rocky Ridge Auto & the experience was very pleasant! It was the second car I bought for them. Chase was my salesman & Jeremy the owner gave me a great deal! I would buy from Rocky Ridge Auto again!
I recently bought a 2002 Pontiac firebird Trans Am ws6 from Rocky Ridge Auto & the experience was very pleasant! It was the second car I bought for them. Chase was my salesman & Jeremy the owner gave me a great deal! I would buy from Rocky Ridge Auto again!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We found this car dealership to be very professional and helpful in the purchase of the 2021 Hyundai Tucson...Greg was a very accommodating sales rep and the owner, Jeremy, was very honest and helpful in the purchase of a vehicle...there was no pressure to buy, an overall pleasant experience especially for a person who was anxious about buying a car
We found this car dealership to be very professional and helpful in the purchase of the 2021 Hyundai Tucson...Greg was a very accommodating sales rep and the owner, Jeremy, was very honest and helpful in the purchase of a vehicle...there was no pressure to buy, an overall pleasant experience especially for a person who was anxious about buying a car
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great team of professionals here with no pressure whatsoever. The least amount of time in and out for a vehicle purchase I have ever experienced. Would definitely recommend these folks!
Great team of professionals here with no pressure whatsoever. The least amount of time in and out for a vehicle purchase I have ever experienced. Would definitely recommend these folks!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
travis and jeremy handled my transaction very quickly i was made to feel very comfortable when purchasing the plymouth prowler i had several phone conversations with him about the condition of the vehicle he described it to as advertised i’m thankful for their honesty as i didn’t want to drive 460 miles for nothing rest assured that this place is the real deal thanks again for a great experience chuck
travis and jeremy handled my transaction very quickly i was made to feel very comfortable when purchasing the plymouth prowler i had several phone conversations with him about the condition of the vehicle he described it to as advertised i’m thankful for their honesty as i didn’t want to drive 460 miles for nothing rest assured that this place is the real deal thanks again for a great experience chuck
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sterling Hershey was so super nice and knew every detail about every vehicle on the lot. Thumbs up Sterling! Highly recommend. Definitely going back to keep an eye on the cars. Low mileage, great prices.
Sterling Hershey was so super nice and knew every detail about every vehicle on the lot. Thumbs up Sterling! Highly recommend. Definitely going back to keep an eye on the cars. Low mileage, great prices.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kim went above and beyond to find the perfect car for us. He was trustworthy and made it such a wonderful experience. I highly recommend coming here for your next car purchase.
Kim went above and beyond to find the perfect car for us. He was trustworthy and made it such a wonderful experience. I highly recommend coming here for your next car purchase.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase