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Bob Maxey Ford

(993 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday Closed Closed
Sunday Closed Closed

Inventory

See all 19 vehicles from this dealership.

About our dealership

Bob Maxey Ford in Detroit is a highly respected Detroit Ford Dealer and Bob Maxey Lincoln in Detroit is an award-winning Detroit Lincoln Dealer. Both Bob Maxey Auto Group locations sell and service New and Used Ford Cars Trucks & SUVs in the Greater Detroit Area. At Bob Maxey Ford and Bob Maxey Lincoln we are focused on customer service when it comes to your Ford Lincoln Car Truck or SUV.
Take it to the MAX!

Service center

Phone number (866) 986-5815

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

(993 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford from DealerRater.

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Great interaction with Mike in service. Communication was clear and predictable and problem was solved

Great interaction with Mike in service. Communication was clear and predictable and problem was solved

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Easy and seamless purchase transaction and lease end termination. Kamin is the best, and the rest are pretty darn excellent as well.

Easy and seamless purchase transaction and lease end termination. Kamin is the best, and the rest are pretty darn excellent as well.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great service, friendly people very cooperative even nature that I got a $20 discount. Really appreciate your service

Great service, friendly people very cooperative even nature that I got a $20 discount. Really appreciate your service

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Their service staff is very responsive, creates realistic expectations and estimates, and delivers on what they say they will do. Scheduling service is relatively easy on the website. The waiting room is comfortable. The shuttle service is helpful, and it's nice to get the car washed in the process. Thanks!

Their service staff is very responsive, creates realistic expectations and estimates, and delivers on what they say they will do. Scheduling service is relatively easy on the website. The waiting room is comfortable. The shuttle service is helpful, and it's nice to get the car washed in the process. Thanks!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Service dept was clean and the writer was very clear and honest. He offered me options to save some money and I really appreciated that.

Service dept was clean and the writer was very clear and honest. He offered me options to save some money and I really appreciated that.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to know our service area met your expectations for cleanliness and that our communication was straightforward. We’re pleased our service writer could provide honest advice and cost-saving options for your Ford Focus. Thank you for your five-star rating and we look forward to assisting you again.

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Bob Maxey Ford was super easy to deal with. They made my experience very personal and it was a pleasure to purchase from them!

Bob Maxey Ford was super easy to deal with. They made my experience very personal and it was a pleasure to purchase from them!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled your new Ford F-150 purchase felt personal and hassle-free. It’s great to know the process was so easy for you. We look forward to helping you again in the future.

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Prompt and very courteous is what I feel the staff there was! Easy in and fast service!

Prompt and very courteous is what I feel the staff there was! Easy in and fast service!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting how prompt and courteous our team was while servicing your Ford Escape. We’re pleased the entire process was fast and seamless. We look forward to assisting you again.

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A wonderful time being there. Saleman Peterson was very informative with my questions so was Ms.Wilcoxson in finance. I appreciated both of them! Keep the good wonderful feelings going! l

A wonderful time being there. Saleman Peterson was very informative with my questions so was Ms.Wilcoxson in finance. I appreciated both of them! Keep the good wonderful feelings going! l

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing a new Ford Bronco Sport and sharing your experience. We’re glad our sales and finance teams could answer your questions and make your visit pleasant. Enjoy your Bronco Sport and let us know if we can help again.

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Salesperson and finance manager were very helpful in keeping me in the type of vehicle in my liking and price range

Salesperson and finance manager were very helpful in keeping me in the type of vehicle in my liking and price range

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We’re glad our sales and finance teams helped you find a Ford that fit your preferences and budget. We appreciate your five-star rating and look forward to serving you again.

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Krissy Goddard was a pleasure to work with and the reason I purchased the vehicle.

Krissy Goddard was a pleasure to work with and the reason I purchased the vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted Krissy made your purchase enjoyable and helped you choose your new Ford Explorer. Congratulations on your Explorer and enjoy every journey ahead.

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