Reviews
Krissy Goddard was a pleasure to work with and the reason I purchased the vehicle.
Krissy Goddard was a pleasure to work with and the reason I purchased the vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted Krissy made your purchase enjoyable and helped you choose your new Ford Explorer. Congratulations on your Explorer and enjoy every journey ahead.
I had an excellent experience purchasing my new vehicle thanks to Rob, Krissy, TJ, Russ, and the entire Maxey family. They truly made the process seamless and ensured I felt comfortable and confident every step of the way. I had originally been waiting on a recall to be lifted on a 2025 Ford Escape, but after five months—and another recall—Krissy reached out with a solution that exceeded my expectations. Rob and Krissy went above and beyond what you’d expect from a sales team, and their dedication really stood out. I’m now the proud owner of a 2026 Ford Escape HYBRID/Plug-in and I couldn’t be happier. I highly recommend Bob Maxey Ford to anyone serious about buying a vehicle!
I had an excellent experience purchasing my new vehicle thanks to Rob, Krissy, TJ, Russ, and the entire Maxey family. They truly made the process seamless and ensured I felt comfortable and confident every step of the way. I had originally been waiting on a recall to be lifted on a 2025 Ford Escape, but after five months—and another recall—Krissy reached out with a solution that exceeded my expectations. Rob and Krissy went above and beyond what you’d expect from a sales team, and their dedication really stood out. I’m now the proud owner of a 2026 Ford Escape HYBRID/Plug-in and I couldn’t be happier. I highly recommend Bob Maxey Ford to anyone serious about buying a vehicle!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted you’re enjoying your Ford Escape PHEV and that Krissy, Jt, and Rob made buying your new vehicle so smooth. Thanks for sharing your experience and for recommending us to others.
What keeps me coming back to this dealership is my wonderful salesman, Xaiver Smith, along with the Credit Manager, JT. They're very professional and honest. I like and appreciate that. Just let me say, I have a relative who sales cars at another Ford dealership. However, I choose to stay with Bob Maxey Ford because my car team always makes me feel like family. Next vehicle I purchase from Bob Maxey I would like to get the Active - 200 plan or higher.
What keeps me coming back to this dealership is my wonderful salesman, Xaiver Smith, along with the Credit Manager, JT. They're very professional and honest. I like and appreciate that. Just let me say, I have a relative who sales cars at another Ford dealership. However, I choose to stay with Bob Maxey Ford because my car team always makes me feel like family. Next vehicle I purchase from Bob Maxey I would like to get the Active - 200 plan or higher.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted Xaver and Jt could offer honest, professional service that makes you feel like family. Thank you for choosing Ford and for the five-star review. We look forward to exploring the Active-200 plan or higher with you on your next visit.
Whitney and Russ were amazing to work with. They were such a great help in ensuring that all of my needs were met. They worked with me to ensure I got everything I needed in my new vehicle and I have never had a smoother car buying experience in my life. Thank you all again!
Whitney and Russ were amazing to work with. They were such a great help in ensuring that all of my needs were met. They worked with me to ensure I got everything I needed in my new vehicle and I have never had a smoother car buying experience in my life. Thank you all again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted Whitney provided such helpful support during your new Ford Escape PHEV purchase. It’s wonderful that everything met your needs and the process was so smooth. Thank you for sharing your experience and for choosing Ford.
Great Dealer! Will Melucci is the best. Excellent customer service all around. Bob Maxey Dealerships are the best!!!
Great Dealer! Will Melucci is the best. Excellent customer service all around. Bob Maxey Dealerships are the best!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great experience! It’s fantastic to hear Jt and the rest of our team offered excellent customer service. We look forward to welcoming you back soon.
These folks are wonderful. I felt as if I were family. Their kindness and sincerity is so real you could almost pick it up and put it in your pocket. Krissy and both JT's are outstanding. Bob Maxey introduced himself and he had a handshake that showed character and kindness. Hats off to your establishment
These folks are wonderful. I felt as if I were family. Their kindness and sincerity is so real you could almost pick it up and put it in your pocket. Krissy and both JT's are outstanding. Bob Maxey introduced himself and he had a handshake that showed character and kindness. Hats off to your establishment
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- 5.0
- Does recommend this dealer
- Shopped for a new car
What a delight to hear your Ford Explorer experience felt like family. We’re pleased Krissy and Jt’s genuine warmth and kindness stood out to you. Thank you for sharing such a heartwarming review.
Mark O. Is a manipulative weido! Fortunately for him that works well in sales! He is practiced and know cars. That’s it.
Mark O. Is a manipulative weido! Fortunately for him that works well in sales! He is practiced and know cars. That’s it.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.
I’ve been using Bob Maxey Ford for years. I’ll never go anywhere else. I appreciate the honesty and integrity
I’ve been using Bob Maxey Ford for years. I’ll never go anywhere else. I appreciate the honesty and integrity
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Maxey Ford Lincoln.
Derek Johnson was the best. He is very professional and consistent. He made my car buying experience fun and quick. Thank you Derek for your kindness.
Derek Johnson was the best. He is very professional and consistent. He made my car buying experience fun and quick. Thank you Derek for your kindness.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Vanessa, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Excellent customer service and the technicians are on point and good at what they do. Thanks for getting my truck in last minute.
Excellent customer service and the technicians are on point and good at what they do. Thanks for getting my truck in last minute.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Bob Maxey Ford Lincoln. We appreciate your business and hope to see you again soon!