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Bob Maxey Ford

(988 reviews)
Visit Bob Maxey Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday Closed Closed
Sunday Closed Closed

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New (866) 703-1227 (866) 703-1227
Used (866) 703-1224 (866) 703-1224
Service (866) 703-1235 (866) 703-1235

Inventory

See all 190 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2025.
Bob Maxey Ford in Detroit is a highly respected Detroit Ford Dealer and Bob Maxey Lincoln in Detroit is an award-winning Detroit Lincoln Dealer. Both Bob Maxey Auto Group locations sell and service New and Used Ford Cars Trucks & SUVs in the Greater Detroit Area. At Bob Maxey Ford and Bob Maxey Lincoln we are focused on customer service when it comes to your Ford Lincoln Car Truck or SUV.
Take it to the MAX!

Service center

Phone number (866) 703-1235

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(988 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford from DealerRater.

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Bob Maxey Ford was super easy to deal with. They made my experience very personal and it was a pleasure to purchase from them!

Bob Maxey Ford was super easy to deal with. They made my experience very personal and it was a pleasure to purchase from them!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled your new Ford F-150 purchase felt personal and hassle-free. It’s great to know the process was so easy for you. We look forward to helping you again in the future.

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Prompt and very courteous is what I feel the staff there was! Easy in and fast service!

Prompt and very courteous is what I feel the staff there was! Easy in and fast service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting how prompt and courteous our team was while servicing your Ford Escape. We’re pleased the entire process was fast and seamless. We look forward to assisting you again.

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A wonderful time being there. Saleman Peterson was very informative with my questions so was Ms.Wilcoxson in finance. I appreciated both of them! Keep the good wonderful feelings going! l

A wonderful time being there. Saleman Peterson was very informative with my questions so was Ms.Wilcoxson in finance. I appreciated both of them! Keep the good wonderful feelings going! l

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing a new Ford Bronco Sport and sharing your experience. We’re glad our sales and finance teams could answer your questions and make your visit pleasant. Enjoy your Bronco Sport and let us know if we can help again.

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Salesperson and finance manager were very helpful in keeping me in the type of vehicle in my liking and price range

Salesperson and finance manager were very helpful in keeping me in the type of vehicle in my liking and price range

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We’re glad our sales and finance teams helped you find a Ford that fit your preferences and budget. We appreciate your five-star rating and look forward to serving you again.

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Krissy Goddard was a pleasure to work with and the reason I purchased the vehicle.

Krissy Goddard was a pleasure to work with and the reason I purchased the vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted Krissy made your purchase enjoyable and helped you choose your new Ford Explorer. Congratulations on your Explorer and enjoy every journey ahead.

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I had an excellent experience purchasing my new vehicle thanks to Rob, Krissy, TJ, Russ, and the entire Maxey family. They truly made the process seamless and ensured I felt comfortable and confident every step of the way. I had originally been waiting on a recall to be lifted on a 2025 Ford Escape, but after five months—and another recall—Krissy reached out with a solution that exceeded my expectations. Rob and Krissy went above and beyond what you’d expect from a sales team, and their dedication really stood out. I’m now the proud owner of a 2026 Ford Escape HYBRID/Plug-in and I couldn’t be happier. I highly recommend Bob Maxey Ford to anyone serious about buying a vehicle!

I had an excellent experience purchasing my new vehicle thanks to Rob, Krissy, TJ, Russ, and the entire Maxey family. They truly made the process seamless and ensured I felt comfortable and confident every step of the way. I had originally been waiting on a recall to be lifted on a 2025 Ford Escape, but after five months—and another recall—Krissy reached out with a solution that exceeded my expectations. Rob and Krissy went above and beyond what you’d expect from a sales team, and their dedication really stood out. I’m now the proud owner of a 2026 Ford Escape HYBRID/Plug-in and I couldn’t be happier. I highly recommend Bob Maxey Ford to anyone serious about buying a vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted you’re enjoying your Ford Escape PHEV and that Krissy, Jt, and Rob made buying your new vehicle so smooth. Thanks for sharing your experience and for recommending us to others.

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What keeps me coming back to this dealership is my wonderful salesman, Xaiver Smith, along with the Credit Manager, JT. They're very professional and honest. I like and appreciate that. Just let me say, I have a relative who sales cars at another Ford dealership. However, I choose to stay with Bob Maxey Ford because my car team always makes me feel like family. Next vehicle I purchase from Bob Maxey I would like to get the Active - 200 plan or higher.

What keeps me coming back to this dealership is my wonderful salesman, Xaiver Smith, along with the Credit Manager, JT. They're very professional and honest. I like and appreciate that. Just let me say, I have a relative who sales cars at another Ford dealership. However, I choose to stay with Bob Maxey Ford because my car team always makes me feel like family. Next vehicle I purchase from Bob Maxey I would like to get the Active - 200 plan or higher.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted Xaver and Jt could offer honest, professional service that makes you feel like family. Thank you for choosing Ford and for the five-star review. We look forward to exploring the Active-200 plan or higher with you on your next visit.

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Whitney and Russ were amazing to work with. They were such a great help in ensuring that all of my needs were met. They worked with me to ensure I got everything I needed in my new vehicle and I have never had a smoother car buying experience in my life. Thank you all again!

Whitney and Russ were amazing to work with. They were such a great help in ensuring that all of my needs were met. They worked with me to ensure I got everything I needed in my new vehicle and I have never had a smoother car buying experience in my life. Thank you all again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted Whitney provided such helpful support during your new Ford Escape PHEV purchase. It’s wonderful that everything met your needs and the process was so smooth. Thank you for sharing your experience and for choosing Ford.

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Great Dealer! Will Melucci is the best. Excellent customer service all around. Bob Maxey Dealerships are the best!!!

Great Dealer! Will Melucci is the best. Excellent customer service all around. Bob Maxey Dealerships are the best!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience! It’s fantastic to hear Jt and the rest of our team offered excellent customer service. We look forward to welcoming you back soon.

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These folks are wonderful. I felt as if I were family. Their kindness and sincerity is so real you could almost pick it up and put it in your pocket. Krissy and both JT's are outstanding. Bob Maxey introduced himself and he had a handshake that showed character and kindness. Hats off to your establishment

These folks are wonderful. I felt as if I were family. Their kindness and sincerity is so real you could almost pick it up and put it in your pocket. Krissy and both JT's are outstanding. Bob Maxey introduced himself and he had a handshake that showed character and kindness. Hats off to your establishment

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

What a delight to hear your Ford Explorer experience felt like family. We’re pleased Krissy and Jt’s genuine warmth and kindness stood out to you. Thank you for sharing such a heartwarming review.

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