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Bob Maxey Ford

(997 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday Closed Closed
Sunday Closed Closed

Inventory

See all 16 vehicles from this dealership.

About our dealership

Bob Maxey Ford in Detroit is a highly respected Detroit Ford Dealer and Bob Maxey Lincoln in Detroit is an award-winning Detroit Lincoln Dealer. Both Bob Maxey Auto Group locations sell and service New and Used Ford Cars Trucks & SUVs in the Greater Detroit Area. At Bob Maxey Ford and Bob Maxey Lincoln we are focused on customer service when it comes to your Ford Lincoln Car Truck or SUV.
Take it to the MAX!

Service center

Phone number (866) 986-5815

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

(997 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford from DealerRater.

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Mark O. Is a manipulative weido! Fortunately for him that works well in sales! He is practiced and know cars. That’s it.

Mark O. Is a manipulative weido! Fortunately for him that works well in sales! He is practiced and know cars. That’s it.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

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Derek Johnson was the best. He is very professional and consistent. He made my car buying experience fun and quick. Thank you Derek for your kindness.

Derek Johnson was the best. He is very professional and consistent. He made my car buying experience fun and quick. Thank you Derek for your kindness.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Vanessa, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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Very pleasant buying experience. Everyone was very personable. All of our questions were answered and a problem was solved. Highly recommend this dealership. Kudos to out salesman Mr. Bell.

Very pleasant buying experience. Everyone was very personable. All of our questions were answered and a problem was solved. Highly recommend this dealership. Kudos to out salesman Mr. Bell.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The purchase of the used F-150 was very easy. All documents were ready when I arrived. I would recommend Bob Maxey Ford to anyone looking for a new or used vehicle.

The purchase of the used F-150 was very easy. All documents were ready when I arrived. I would recommend Bob Maxey Ford to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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What a great dealer experience i had in Down Town Detroit. I just went to look, and wound up purchasing, so beware window shoppers, you have been warned !!!

What a great dealer experience i had in Down Town Detroit. I just went to look, and wound up purchasing, so beware window shoppers, you have been warned !!!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Roderick, we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I recently purchased a pre-owned 2022 Ford F-350 from Bob Maxey Ford in Detroit. The experience was very positive working with my salesman Xavier (X-man). He was there to answer all of my questions prior to buying the vehicle and made sure that all aspects of the vehicle was ready by the time of purchasing. The purchasing process was quick, he had all of the paperwork ready with the sales manager prior to my arrival. Overall, I would recommend Bob Maxey, Detroit and Xavier for your next pre-owned vehicle purchase.

I recently purchased a pre-owned 2022 Ford F-350 from Bob Maxey Ford in Detroit. The experience was very positive working with my salesman Xavier (X-man). He was there to answer all of my questions prior to buying the vehicle and made sure that all aspects of the vehicle was ready by the time of purchasing. The purchasing process was quick, he had all of the paperwork ready with the sales manager prior to my arrival. Overall, I would recommend Bob Maxey, Detroit and Xavier for your next pre-owned vehicle purchase.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mark, we're happy you found our staff to be so supportive during your experience here at Bob Maxey Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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I?m on my 8th car purchased or leased from Bob Maxey Ford. They treat me like family extending great pre and post service.

I?m on my 8th car purchased or leased from Bob Maxey Ford. They treat me like family extending great pre and post service.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Georgia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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Great dealership ? knowledgeable sales contact, easy financial process, lots of inventory options?all very professional and helpful. I was interested in EVs and a Mach-E, specifically. I had already checked out the various inventory options online ? by far, Maxey had the biggest choices. Very helpful in getting me all set-up with everything I needed with my Mach-E and the FordPass APP.

Great dealership ? knowledgeable sales contact, easy financial process, lots of inventory options?all very professional and helpful. I was interested in EVs and a Mach-E, specifically. I had already checked out the various inventory options online ? by far, Maxey had the biggest choices. Very helpful in getting me all set-up with everything I needed with my Mach-E and the FordPass APP.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Peter, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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Krissy Goddard made the lease renewal process seamless. The staff was very kind and professional.

Krissy Goddard made the lease renewal process seamless. The staff was very kind and professional.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I started coming to this dealership for service work on my Ford as it is close to my office. I then stared buying cars from here due to their excellent serve and sales people. I highly recommend.

I started coming to this dealership for service work on my Ford as it is close to my office. I then stared buying cars from here due to their excellent serve and sales people. I highly recommend.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Frederick, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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