Reviews
Very professional staff
They were both polite and professional as well as helpful. We were greeted as soon as we came in and walked out feeling more knowledgeable about our decision.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Great Service
Very friendly staff and was made to feel comfortable as I waited for my car to be service.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities 4.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Lincoln Service
Outstanding service reps. always make me feel comfortable and valued as a customer. Everything is explained and the mechanics do a great job. No reason to go anywhere else.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did not make a purchase
 
Great Service
The service is top notch they greet and welcome me right away every time I come in. I never wait long for my repairs and they keep following up with me to make sure I am happy with there services.
- Customer service 4.0
 - Buying process 4.0
 - Quality of repair 4.0
 - Overall facilities 4.0
 - Overall experience 4.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Found my service center
Felt welcomed and was explained everything that was done to my car. Always a pleasure to have my car worked on here.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did not make a purchase
 
Enjoyable buying process
Was the best buying process I've ever been through, didn't have to haggle and they met every one of my needs.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Service Reminder
Love that they always remind me when it's time to service my vehicle.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did not make a purchase
 
Well taken care of
When we arrived we were greeted, and the sales team was exceptionally help full. Loved working with this dealership, and will recommend family and friends to go here to buy and service there cars.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Excellent customer service
I have dealt with Napelton for years, I have never been dis-satisfied with their service. They have been courteous and helpful. The workmanship has been excellent. When needed extra help and services were given gladly. That's why I keep coming back and recommend them. They excel!!!
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Exceeded expectations
I like that everything was made clear to me at the end of the service process, didn't leave there not knowing what they did to my vehicle.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did not make a purchase
 
