Napleton River Oaks

I contacted them via internet about a certain lincoln ls looked on their website and cargurus both showing car for sale even showed up for sale on carfax. I called to find out how much cash to pay for car out right (No Loan ) and was told they would have to call me back with total they did call me back but told me that the car was not for sale and tried to sell me something more expensive and one I didn't even want. If I could give 0 stars I would

My car salesman was Darrell Hunt and he was very patient with me and assisted me with the vehicle that I wanted. He followed up on my phone calls and was very attentive to my needs.The finance department were awesome in assisting my in having a lower car payment and understanding my financial needs. They went above and beyond in assisting me with purchasing a vehicle.

My family has purchased several cars form Napleton Lincoln. They are really great. We dont dread the usual car buying process. Always very fair on new pricing and trade-ins. Highly recommend.

My husband recently passed away and this was the first time I purchased a vehicle by myself. John Innis was very patient with me and helped me through the process. Thank you for your all help. Mrs. Machink

Just bought my new Lincoln MKZ from this dealership. This was the most pleasurable buying experience I have ever had. They didnt have what I wanted in stock but the salesman went above and beyond. When you didn't have the color vehicle I wanted, you found it and had it there within a couple of days. They even delivered it to my office so I didnt have to make another trip to the dealership.

The concern and caring about my complete satisfaction exceeded my expectation. It was clear that I was taken seriously when asking specifics about my current and future maintenance for my vehicle. I feel comfortable and safe to return to this dealer for my service. I have already recommended this dealer to another colleague.

Dwayne was great with answering ALL my questions when I recently bought a used Lincoln from Napleton River Oaks Lincoln in Calumet City,IL. I will recommend Dwayne to anyone that's in the market for a new or used vehicle... he's Personable, Friendly and Simply the Best - from the minute I walked into the door, to selecting the right vehicle, to the finance office and out the door, Dwayne pratically held my hand... I needed to be on the road within 1 1/2 hours the second I walked into the door, Dwayne had me in and out within an hour! Now that's a WOW experience!!! The managers Mike John and Mike were as nice! If you are in the market for a car or truck, Please shop at Napleton River Oaks Lincoln and ask for Dwayne!!!!

The Best dealership in the area no how may other ones i go to first i always end up right here at Napleton River Oaks Lincoln THEY ARE THE BEST!

Cindy did an EXCELLENT job of getting us the exact car we wanted. We were very particular in the fact that we wanted a car that was fully loaded with a particular seat set up and chrome furnishings. She searched the country for us and found us a great car!

The gentlemen here are dedicated to their jobs, very friendly and easy to deal with, they treated me with respect and made my buying experience a very smooth one. I recomment this dealership to anyone in the market for a quality vehicle.