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Lexus of Chandler

(464 reviews)
Visit Lexus of Chandler
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
New (888) 698-5196 (888) 698-5196
Used (888) 910-4471 (888) 910-4471
Service (877) 729-2917 (877) 729-2917

Reviews

(464 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Chandler from DealerRater.

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The experience was top notch and professional from our...

The experience was top notch and professional from our first call to walking out the door with our new car. The dealership made our financing very simple and Toddy was very easy to complete paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Enjoyed the entire experience. Everyone at Lexus of...

Enjoyed the entire experience. Everyone at Lexus of Chandler was professional and top notch. I would recommend this dealership to anyone interested in purchasing a Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

NX300 Service

We are very happy with this dealership, our Lexus NX300, and especially our Service Manager Misty Miller. Even at the end of a long tiring day Misty always makes you feel like you are her only and most favorite customer and she always ensures our car and we receive the best care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love this dealership and my sales guy Jeff

My sales guy Jeff was amazing. I didn’t buy the car I wanted from him, I bought a different car that I didn’t really like as much. I wanted out of my car and wanted the original car from Jeff and he made it his mission to make it happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind review, Carolyn! It's wonderful to know that Jeff took great care of you. Please let us know if there is anything else that we can do for you.

Jeep Wrangler

I saw some pretty neat cars that i will be saving for when I am older, and I look forward to looking in 2 years.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for the positive feedback! We are always here to help!

Service

Service was fantastic as always. Misty Miller is the absolute best. They are always fast, professional, friendly and always very informative about current and future services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Zach, thank you for the positive feedback! We are happy to know that you had another fantastic service experience with us and with the help of Misty and our team. We value your business and we look forward to any future visits!

Mister

Mike Wills was very professional and gracious, and he exhibited a can- do attitude. Because of Mike, our sales experience was absolutely top notch. I would highly recommend this dealership and Mike Wills to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Phil, we appreciate your feedback. We are happy to hear we could provide such a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

THANKS Gene! If you are in Phoenix and are in the market...

THANKS Gene! If you are in Phoenix and are in the market for a new Lexus, don't waste your time at other dealers. Go straight to Chandler and get the car you want for a fair price. Hassle free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Excellent service

Always an excellent experience. Danny morales was very professional. Showed me a recall I had not known about. Lexus service is outstanding . The service guys know their stuff! Why go anyplace else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the kind review, Dennis! We are so glad that you always receive excellent service with us. Please let us know if there is anything else that we can do for you.

Lexus of Chandler

It doesn’t get much better than Lexus of Chandler. It started with Mike in sales (who is phenomenal) to Dave in service. They are very friendly, professional and at the top of their game. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Valerie, thank you for taking the time to share your great service experience with Mike and Dave! We appreciate your positive feedback, and we look forward to working with you again in the future.