Reviews
Great customer service!
Always very pleased with the service department., they are prompt and reliable. Have had our Lexus 5 years now and couldn’t be happier with it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review, Christine! We are happy to see that our Service Department consistently goes the extra mile for you. As always, we look forward to working with you again!
Outstanding service
Continued outstanding service with Dax. They ensure repairs are quick and take good care of us. They always have a rental car For us to make these services very convenient. Excellent job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review. We will be sure to thank Dax for providing you with outstanding service. We look forward to working with you again.
Most satisfied customer in Maricopa
Such professionalism and friendliness. From the moment you drive up. My car was returned to me, cleaned, and vacuumed. I would recommend to everyone. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elsie, thank you for the great review! It was a pleasure to work with you. We look forward to your next visit!
Insurance
Anytime you need your Lexus serviced you should always take it to Lexus of Chandler, always on top of everything and every single time. Always the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the wonderful review, Derwin! We're happy to see that we have earned your outstanding review! We look forward to working with you again.
Service and Repair
The Service Manager, Misty Miller, is the best in the industry. She will make sure you’re informed from drop off to completion of the repair. They’re very transparent throughout. I drive from North Scottsale to the Chandler Lexus to have things done honestly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the positive review and rating, Brian! We are delighted to know that you had a good service experience with us and with the help of Misty. We appreciate you driving the distance to see us and we are always here to help!
World class service
Danny Morales Is prompt and professional. He made great recommendations to ensure my safety and gave me Multiple options which he explained in detail. He was able to suggest a cost effective and quality replacement tires for my Lexus and provide service on my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sarah, Your review made me smile. We love hearing that our employees, such as Danny, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.
Daniel service manager
Daniel did a great job except for one little thing. With installation of a new battery all accessories need to be checked to be sure they operate properly. Outside mirror was in operable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
George, thank you for taking the time to leave us a great review! It was a pleasure to work with you. We look forward to working with you again in the future.
Service
The great combination of reliable and excellent service and an excellent service advisor is the reason why I have come back every time for 6 years! Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, thank you for taking the time to share your excellent service experience with us! It was a pleasure to work with you, and we hope to work with you again in the future.
Dax is Max
Fast and amazing. Dax and Rodney make it great. They diagnosed my battery and advised it didn’t have much life left. Still under partial warranty. — Replaced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your excellent experience with Dax and Rodney! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
Got the car i wanted
Dealer didn’t have the car i wanted. Said it would take 18 weeks for a special order. The car i wanted was found at an out of state dealer and they made a deal to get it transferred to the dealership so i wouldn’t have to wait the 18 weeks and for possible price increase. Very good customer experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's great to see, Bob! We are glad to see that our team was able to get the car you wanted in a timely manner. If we can be of further service, please come back at any time.