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Lexus of Chandler

(465 reviews)
Visit Lexus of Chandler
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
New (888) 698-5196 (888) 698-5196
Used (888) 910-4471 (888) 910-4471
Service (877) 729-2917 (877) 729-2917

Reviews

(465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Chandler from DealerRater.

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Buying a new car was made easy with the help of Lisa. ...

Buying a new car was made easy with the help of Lisa. She was friendly, informative and honest. We left excited about our new car and well trained on all the features. The showroom was beautiful and there was a large selection of vehicles to look at. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kim Goodman provided an exceptionally positive...

Kim Goodman provided an exceptionally positive experience... None of the typical sales rep scamming. I knew the lowest price to pay. She said "yes," and the deal was done in record time. Kim is knowledgeable, fun, extremely intelligent, and totally professional. I plan on sending her lots of business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

great experience, great salesperson, very knowledgable...

great experience, great salesperson, very knowledgable and friendly. Will by my next car from this dealership and this salesperson only. Salesperson went above and beyond to make this a great experience for me. Huge difference from other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

My husband and I had a very pleasant experience at this...

My husband and I had a very pleasant experience at this dealership. Our sales person, Lisa Neforas was very professional and she knew "everything" about our Lexus. She made us feel very comfortable in every way. She is very sweet with a wonderful personality. We would recommend Lisa and this dealership to everyone! From our very first contact with Kim Goodman via the Internet and phone, everyone there worked very hard to make sure we had a stress free experience. We drove away with the car we wanted at a price we expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

After having visited a number of Lexus dealerships in...

After having visited a number of Lexus dealerships in California, I'd almost given up on trying to purchased a used vehicle from one. After spending some time looking at dealerships further away from where I live, I ran across the Lexus of Chandler dealership and gave a call to make some inquiries. I was directed to Joe and I have to say that my opinion of Lexus dealers had changed from that point on. Joe was very informative and helpful in making sure I knew as much about the car and the potential deal as possible since he was aware that I lived out of state. The dealership itself completely amazed me when I arrived. I immediately noticed how clean the premises was and how friendly the other dealers were as I waited, only briefly, for Joe to greet me. This dealership was, by far, above all the other Lexus dealerships I'd been to before. The atmosphere was much more friendly than the others as well. I'd brought along my roommates for the trip, to whom Joe showed a great deal of hospitality. As far as the actual deal, it was quick and painless. Since all the numbers were gone over with me over the phone, there was very little to go over other than the necessary paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was taken care of from the time I walked on the...

I was taken care of from the time I walked on the dealership to the day I picked up my Lexus.Lisa has made buying a car enjoyable and painless.A week has gone by and Lisa is still checking in on me to make sure Im happy with my Lexus,and Im really happy with my new Lexus..Thanks Lisa Neforas Eli James

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good price, fair dealing on my trade too. Joe is very...

Good price, fair dealing on my trade too. Joe is very professional and knows the product line well. Robert in financing added to the fine experience. But they should know this would not have happened if their new Internet Professional, Kera, wasn't on the ball. Thanks to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave was great! We had a very pleasant experience. He...

Dave was great! We had a very pleasant experience. He answered all our questions and very knowledgable about his vehicles. I will definitely recommend him to all of my friends and family! We had a loaner vehicle ready for us complimentary as they readied our vehicle for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fabulous car buying experience in all respects. Very...

Fabulous car buying experience in all respects. Very timely, courteous, and helpful in our interactions. Very professional in our dealings. Our dealer, Dave, knew everything about the vehicle and was very thorough in discussing it. They were very efficient in completing the transaction and made it a great experience. Just a great dealership and certainly give the highest ratings to these two people as well as the dealership in general!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We recently purchased a new RX350 and this was the best...

We recently purchased a new RX350 and this was the best car buying experience we ever had. Lisa was great and she made both my wife and myself feel very comfortable and at ease. No high pressure sales tactics. She worked with us to find the car with the options and color we wanted. The out the door price was also a lot better than expected. We definitely recommend this dealer and sales staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.