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Lexus of Warwick

(567 reviews)
Visit Lexus of Warwick
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award 2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award
New (888) 789-0083 (888) 789-0083
Used (888) 247-2115 (888) 247-2115
Service (866) 389-2736 (866) 389-2736

Reviews

(567 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Warwick from DealerRater.

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Hal Pelit, my salesperson, was friendly, polite,...

Hal Pelit, my salesperson, was friendly, polite, knowledgeable and accommodating. He was very clear in answering all my questions and addressing all my concerns. After my test drive the sales transaction went very smoothly and surprisingly very quickly (less than 45 minutes). I felt I got a very fair and honest deal. The F & I office follow up with Alisha Cady also went very smoothly. She made sure that there wasn’t any hiccups to the transaction along the way. She certainly knows her stuff. It was quite satisfying working with Lexus of Warwick. I would happily do business with them again and would certainly recommend that dealership to family and friends who were seeking to purchase a new or pre-owned vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for stopping at Lexus of Warwick! We're happy to learn you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

I have been dealing with this group for twenty years and...

I have been dealing with this group for twenty years and have found them to be reliable and trust there abilities to keep my cars in top shape

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Paul, Thank you for your positive review. We appreciate your continuing visits with us and we are thrilled you have experienced professional and reliable service. We look forward to seeing you again for any of your automotive needs.

Excellent all around!

I can't say enough good things about the crew at Lexus of Warwick! Every last person I interacted with was genuine, friendly, responsive and knowledge. I felt completely at ease with the whole process and I'm absolutely thrilled with the used car I purchased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your kind words with us, Sue! We are happy to learn that each of the team members you encountered at Lexus of Warwick exceeded your expectations. Congratulations on your purchase; we hope to work with you again in the future.

I had a great experience at Lexus of Warwick. The process...

I had a great experience at Lexus of Warwick. The process was smooth, easy & I was finished in a timely manner. Matt made me feel very comfortable. I am so happy with my purchase! Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for your positive review. We are thrilled that Matt provided you a helpful and welcoming experience with us here at Lexus of Warwick. We hope you enjoy your new purchase and look forward to your next visit.

This is our 4th Lexus from Lexus of Warwick. They are the...

This is our 4th Lexus from Lexus of Warwick. They are the best from sales (James), finance (Karine) , technical support (Ben) and service (Peppino). Highly recommend everyone at Lexus of Warwick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team at Lexus of Warwick strives to deliver only the best in customer care to all of our highly valued guests. Thank you for being a repeat customer with us. We appreciate your support so much. Congratulations on another Lexus, Carolyn. Happy driving and see you again next time!

Ryan Gardiner in service dept. was a pleasure to work...

Ryan Gardiner in service dept. was a pleasure to work with he answered ALL my questions he was very nice and has a great personality :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your nice review for Ryan at Lexus of Warwick. We are always more than happy to assist you with any questions.

This is the second Lexus we have bought from this...

This is the second Lexus we have bought from this dealership because we are very happy with the Lexus, and more importantly with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for your five star review. Your satisfaction means everything to us, so we are delighted to hear about your recent experience. At Lexus of Warwick we appreciate your return business and we look forward to your next visit.

It was a great experience and they made it effortless. I...

It was a great experience and they made it effortless. I love my new car and was very pleased with all the service beginning to end

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kelly, thank you for the excellent star rating and for sharing your experience. We are glad your time at Lexus of Warwick was effortless and pleasant. Congratulations on your new car! We look forward to your next visit. Safe travels.

The service manager Geoff and my service Advisor Ryan go...

The service manager Geoff and my service Advisor Ryan go out of their way to Make sure your completely satisfied. I bought my 2013 GS350 in Atlanta before moving north. I can tell you this dealership has the other dealership beat by far. Highly Recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are pleased to hear about your recent experience with Geoff and Ryan. We appreciate your recommendation. Thank you for choosing Lexus of Warwick and we look forward to your next visit.

I have bought five vehicles from this dealership. Would...

I have bought five vehicles from this dealership. Would not go anywhere else. Buying experience was practically painless. Service department professional and spot on. I would definitely use their service again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lexus of Warwick. We are happy to know that you enjoyed your sales and service experiences with us. Our team is always here for you when you need them.