Reviews
Parts Department
Exceptional, courteous, and efficient service received during a recent visit to the Parts Department. The employee knew exactly what was needed and was right the first time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive feedback! Your satisfaction means a lot to us, so we're glad our Parts Department was able to provide efficient and exceptional service. Please don't hesitate to reach out to Lexus of Warwick if you'd like further assistance with any of your auto-related needs.
I purchased my Lexus 9 years ago when they made a
I purchased my Lexus 9 years ago when they made a commitment to excellent service! They have met their service commitment consistently with devoted service management over this entire 9 years. I would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, We know how important it is to continue to maintain your Lexus. We are glad to see that our team has been able to continue to provide excellent service here at Lexus of Warwick. We appreciate the recommendation.
Great Service from Hal
Hal was amazing to work with. He wasn’t pushy and was very respectful which difficult is to find in dealerships at any time especially during these times with car shortages. It says a lot about the leadership at this location. This car was for my wife and I wanted a different brand for myself but I’ll be seeing Hal soon after that experience. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Malik Thank you for the review of our Sales and Leadership Team here at Lexus of Warwick. We know how important it is to find you the right purchase for your needs. Congratulations to your wife on her car and we look forward to providing this same experience for you when you are ready.
Service
John is service very informative very nice service advisor nice place very clean coffee was good nice lot full of cars service was friendly to
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mike, we are very happy to have provided you with such a positive experience here at Lexus of Warwick! We hope you continue to choose us for all your automotive needs! Take care.
Completely outstanding
Extremely professional team. Matthew Humphrey was outstanding. My situation needed to be expedited due to my work schedule and they all went out of their way to accommodate my situation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, we strive to provide our customers with the best service possible here at Lexus of Warwick. We truly appreciate and value your business.
Professional service
Marc is always professional and helpful. It’s always an easy process from appointment to pickup . I also appreciate the follow up call to ask about my satisfaction.
- Customer service —
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us feedback! We appreciate your confidence in the Lexus of Warwick team to take care of all of your vehicle service needs and hope to see you back again down the road.
Grateful....
Alanna was great in helping me with the navigation system...she showed me all functions of Sirius xm and the Lexus app ...she is very knowledgeable and friendly and nice. I am grateful for all the help. Thanks again Alanna 5 ⭐⭐⭐⭐⭐'s. Karine also did a super job with financing and Gabby is great too! These girls are an asset to your company. ⭐⭐⭐⭐⭐
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cynthia, thank you for your five-star review! At Lexus of Warwick, our Sales Team always strives to provide knowledgeable and professional service and support throughout the car-buying process. Please don't hesitate to reach out to Lexus of Warwick for any future automotive needs.
Thank you Gabby
Purchased my first Lexus from Gabriella Cardona She was so professional Patient and very knowledgeable in what she was selling She made me feel very comfortable and at ease .There should be a Gabby at every dealership . I am extremely happy with my purchase. Will recommend this dealership to anyone looking for a reputable dealer Thank you Again Gabby
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Teresa, we thank you for sharing your great review for our Sales Team here at Lexus of Warwick. We strive to provide our customers with the best service possible. We value and appreciate your business. We hope you love your new vehicle.
Great Service
The service agent (Jason Costa) was professional and courteous throughout my visit. He was patient and kept me abreast of all my issues. It’s my first time using your dealership and because of Jason i will definitely be back and recommend others to do the same.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Raymond, Thank you for your recommendation and your kind words. If we can be of any further assistance then please reach out to us at Lexus of Warwick.
Great customer service
I’ve been buying and getting serviced for my cars from Lexus of Warwick for many years now , they always go above and beyond to make sure I’m happy ,thank again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Lexus of Warwick.