Reviews
Lexus of Warwick is the Best!
I value the relationship that has developed with Lexus of Warwick! The service representative I work with with, Pacino, is the most respectful and kind person. He details every service being performed on my RX350 and never pressures to to purchase services that are not required.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carole- Your review made me smile. I'm very happy to learn our team was able to accommodate communication with you about what was going on with your vehicle. I truly appreciate your loyalty to Lexus of Warwick and bringing your repeat business to us. We look forward to taking great care of your family and your vehicles in the years to come.
Great Dealership
Great buying experience, salespersons were very welcoming and helpful. Car was spotless when I picked It up and was cleaned very well aside from some missed spots under the seats.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review! We are glad to learn that you had such a wonderful buying experience here at Lexus of Warwick. We look forward to seeing you again soon!
Very professional
Great customer service.. very professional. This is my first Lexus vehicle and So I’m impressed with the customer service when I take my car to get serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lexus of Warwick wants to thank you for the five star rating. We're glad to hear how amazing your experience has been!
No xxxxxxxx and good people
They didn’t play games with pricing or add ons. Held their word and got me in and out in my new car. Breathe of fresh air in the industry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dan, We are pleased that our team could meet your expectations and we hope that you enjoy your purchase. Thank you for choosing Lexus of Warwick and we look forward to seeing you again.
5 star dealership
Just purchased a 2022 RX350. Another pleasant experience with this dealership. Hal Pelit was wonderful to work with, very patient, pleasant and on top of everything. He made my purchase stressless and enjoyable. Ryan Gardiner always goes above and beyond whenever I service my vehicle. He is the best. 🌟🌟🌟🌟🌟
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Suzette, we thank you for taking the time to share your wonderful review for our Sales Team here at Lexus of Warwick. We are so pleased to learn you purchased a new vehicle here. We value your business.
Outstanding Service
Fantastic service dept. My vehicle is always completed ahead of estimated schedule with no issues or surprises. Ryan keeps me informed every step of the way. Always greeted with a smile- it’s an outstanding experience. Ryan is terrific
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve, We strive to ensure that we keep our customers updated and informed, so we are happy to hear of your experience with our team. Thank you for choosing Lexus of Warwick and know that you are always welcome here.
First RX 350 Servicing
This was my 5,000 mile service on the Lexus RX 350 that was delivered in August. It was a very pleasant experience. Jason explained the whole service process & answered any questions that I asked. Even the service time estimate that he gave me was right on time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Diane- I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at Lexus of Warwick. Come back and visit us any time, our Service Team will be glad to assist, as always!
Lexus Warwick is the BEST!!!
I’ve been going to Lexus Warwick for 10 years now. I always have Pappito to help me out!!! He’s amazing with customer service and so knowledgeable in his expertise!! Even if there is nothing wrong with my car he’s honest and I can trust him!! The rest of your staff is amazing also!! They always make me feel comfortable!! I give Lexus Warwick 5 stars ⭐️ ⭐️⭐️⭐️⭐️!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mary, We are happy that our team always provides you with amazing customer service. At Lexus of Warwick we appreciate your return business and we look forward to your next visit.
High Level Customer Focus doesn't stop after the s
Time and time again there is great attention paid to customer service by ALL departments. Over the 20 years I have had them lease me and service my vehicles - RX350s - there was never a weak link in their operation. Sales to Service. And most importantly, the focus on you as a customer never becomes past tense. Peppino in service makes sure you get "White Gloves" treatment consistently.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Stuart! Lexus of Warwick thanks you for the 5-stars and longtime business. The team is glad your experiences have been excellent. We look forward to more visits. Take care!
A Decade of Excellence
I’ve been a customer of Lexus of Warwick for about 10 years. My experience is always amazing! Marc and Geoff always are helpful in service and go above and beyond every time. Joey and Zach in parts are my go to guys when I need help finding something. Over the passed 10 years and 8 Lexus’s I even take my Tundra to them for service. An amazing crew and it’s always nice to get that follow up call from Jen when I take the cars in for service to make sure they met my needs. Cheers 🥂 to another 10 years. If you own a lexus or are thinking of buying one this is the place to go. Thanks again LEXGUY
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lexus of Warwick appreciates the 5-stars and longtime business. The team is glad your experiences have been amazing. We look forward to future visits. Safe travels on the road ahead.