Reviews
I had a great experience there buying a car.
I had a great experience there buying a car. Everything went smoothly and they have the best prices.
I had a great experience there buying a car.
I had a great experience there buying a car. Everything went smoothly and they have the best prices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Len Stoler Lexus.
Service Department people rude and demeaning to
Service Department people rude and demeaning to customers. Unhelpful discourteos misogynistic ageist. Suggest consumers avoid
Service Department people rude and demeaning to
Service Department people rude and demeaning to customers. Unhelpful discourteos misogynistic ageist. Suggest consumers avoid
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Tim Queen is your man if you want to purchase or lease a
Tim Queen is your man if you want to purchase or lease a vehicle. He is just great! Compared to my last purchase of my current vehicle from another state tmy experience with Tim yesterday was phenomenal. He was very kind and patient and took his time to explain the different stages and processes of vehicle purchase, showed me the different vehicles they had that suited my preference, took me out on a test drive and really helped me gain perspective on getting the right vehicle to suit my lifestyle. After meeting him for the first time yesterday and spending some valuable time discussing the best options available to me I feel very confident that I can make a well informed decision on my next vehicle purchase! Thanks Tim and Merry Christmas! I will see you after the holidays
Tim Queen is your man if you want to purchase or lease a
Tim Queen is your man if you want to purchase or lease a vehicle. He is just great! Compared to my last purchase of my current vehicle from another state tmy experience with Tim yesterday was phenomenal. He was very kind and patient and took his time to explain the different stages and processes of vehicle purchase, showed me the different vehicles they had that suited my preference, took me out on a test drive and really helped me gain perspective on getting the right vehicle to suit my lifestyle. After meeting him for the first time yesterday and spending some valuable time discussing the best options available to me I feel very confident that I can make a well informed decision on my next vehicle purchase! Thanks Tim and Merry Christmas! I will see you after the holidays
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Since I bought my last three cars factory-direct, I was
Since I bought my last three cars factory-direct, I was hoping my experience venturing back into a dealership after 20 years wouldn't be too bad. Not only was it not bad, it was a very pleasant and stress-free experience at Len Stoler Lexus. I give most of the credit to our sales associate, Darmon Smalls. I was in contact with 4 area dealers zeroing in on the car and price. Darmon was, by far, the most responsive and professional. The others went radio silent after just a week. Darmon and the Stoler team didn't pressure us and were courteous and respectful. The best part is that we got the car we wanted at an amazing price! Thank you Darmon, Dolair Alali, Jesse Cameron and Phyllis Roosevelt for an amazing experience.
Since I bought my last three cars factory-direct, I was
Since I bought my last three cars factory-direct, I was hoping my experience venturing back into a dealership after 20 years wouldn't be too bad. Not only was it not bad, it was a very pleasant and stress-free experience at Len Stoler Lexus. I give most of the credit to our sales associate, Darmon Smalls. I was in contact with 4 area dealers zeroing in on the car and price. Darmon was, by far, the most responsive and professional. The others went radio silent after just a week. Darmon and the Stoler team didn't pressure us and were courteous and respectful. The best part is that we got the car we wanted at an amazing price! Thank you Darmon, Dolair Alali, Jesse Cameron and Phyllis Roosevelt for an amazing experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service !
Excellent service ! Sam Lee our salesperson was terrific, calm and knowledgable . We never felt pressure to buy. They made a great effort to find us the car we wanted.
Excellent service !
Excellent service ! Sam Lee our salesperson was terrific, calm and knowledgable . We never felt pressure to buy. They made a great effort to find us the car we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience with Len Stoler Lexus is nothing but
My experience with Len Stoler Lexus is nothing but amazing. Daryl Smith is the best Car Salesman Maryland has to offer. Now making your deal go through & getting you where you need to be Joe Benson is your Manager of the year. Then to make things even better, they send you back to Travis Wagman, who seals the deal & might just add a perk to make it even better. Len Stoler is the only delear I have dealt with for years.
My experience with Len Stoler Lexus is nothing but
My experience with Len Stoler Lexus is nothing but amazing. Daryl Smith is the best Car Salesman Maryland has to offer. Now making your deal go through & getting you where you need to be Joe Benson is your Manager of the year. Then to make things even better, they send you back to Travis Wagman, who seals the deal & might just add a perk to make it even better. Len Stoler is the only delear I have dealt with for years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I bought my new car from Luke at the Use Car Sales on
I bought my new car from Luke at the Use Car Sales on Saturday morning, and it was the easiest thing ever! Of course, I will say I knew what I wanted and came in prepared w financing. 1. Luke is very pleasant to work with. He was pleasant to everyone he met, people detailing the car, coworkers, all the customers he met in person and on the phone. He was not pushy or had the "car salesman" attitude. 2. Financing w Lexus beat my bank's rate by over 2.5 %. In and out of fast! The total process took about max 4hrs, but that's buying a car. My experience was very nice, and I'd come back if they had what I wanted.
I bought my new car from Luke at the Use Car Sales on
I bought my new car from Luke at the Use Car Sales on Saturday morning, and it was the easiest thing ever! Of course, I will say I knew what I wanted and came in prepared w financing. 1. Luke is very pleasant to work with. He was pleasant to everyone he met, people detailing the car, coworkers, all the customers he met in person and on the phone. He was not pushy or had the "car salesman" attitude. 2. Financing w Lexus beat my bank's rate by over 2.5 %. In and out of fast! The total process took about max 4hrs, but that's buying a car. My experience was very nice, and I'd come back if they had what I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My recent experience with Len Stoller Lexus on
My recent experience with Len Stoller Lexus on Reisterstown Road was perfection. Daryl S. & Joe handled the transition with ease and comfort. Their service was only eclipsed by the car itself. Amazing!
My recent experience with Len Stoller Lexus on
My recent experience with Len Stoller Lexus on Reisterstown Road was perfection. Daryl S. & Joe handled the transition with ease and comfort. Their service was only eclipsed by the car itself. Amazing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick and easy process.
Quick and easy process. Made purchasing my preowned ES350 simple and stress free! Luke was my salesman and went above and beyond!
Quick and easy process.
Quick and easy process. Made purchasing my preowned ES350 simple and stress free! Luke was my salesman and went above and beyond!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service the salesperson are very helpful and
Excellent service the salesperson are very helpful and professional would recommend their service to someone that’s in need of a vehicle
Excellent service the salesperson are very helpful and
Excellent service the salesperson are very helpful and professional would recommend their service to someone that’s in need of a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
