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Used 877-820-2213 Email Dealer
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Reviews

Average Ratings

4.5
Average based on 51 reviews
  • Happy,happy, joy, joy!!!

    With 2 small children, we were in need of a safe, reliable family vehicle. So what better place to search for such a vehicle than Len Stoler Lexus...


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    With 2 small children, we were in need of a safe, reliable family vehicle. So what better place to search for such a vehicle than Len Stoler Lexus of Owings Mills. Daryl Smith met me first thing in the morning and took amazing care of me during my stay as he walked me through the car buying process. He was very patient and professional as I took time to make my phone calls and conduct research to make my decision. Daryl also made me feel at home; I felt like we were family so much so that I spent the entire day there!!! Because I felt so comfortable there, it made the process so much easier. Everyone was so nice and accommodating, even when Daryl had to step away for a moment or two. Overall, my entire experience was awesome!! So if you are in need of a new vehicle, or just want one, I URGE you to visit Daryl Smith and Len Stoler Lexus of Owings Mills...you won't regret it!!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Car Purchase

    Samantha Cambridge is an excellent sales rep! She is knowledgible about her products. We actually had an enjoyable negotiation. Your sales manag...

    Dealer Response

    Thank you so much for taking the time to write such a kind review of your experience with us. Come back and see us again soon!


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    Samantha Cambridge is an excellent sales rep! She is knowledgible about her products. We actually had an enjoyable negotiation. Your sales manager was very cooperative. Dr. F

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write such a kind review of your experience with us. Come back and see us again soon!


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  • Disappointed.

    I have visited this location twice in an effort to purchase a Lexus SUV. Both times we were totally ignored as my husband and I stood waiting for ...


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    I have visited this location twice in an effort to purchase a Lexus SUV. Both times we were totally ignored as my husband and I stood waiting for someone to assist us. The sales associates would make eye contact but no one stepped up. I decided after the second trip that my money and my excellent FICO score would be best served somewhere else.

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
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  • Awesome experience.

    Awesome. The team at Len Stoler made everything easy. Gordon Kimble took care of us from start to finish. They have an awesome customer area, stoc...

    Dealer Response

    David, we are so pleased to hear about your experience with our team! Thank you so much for taking the time to leave feedback. Come see us again s...


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    Awesome. The team at Len Stoler made everything easy. Gordon Kimble took care of us from start to finish. They have an awesome customer area, stocked with snacks and drinks. We didn't wait long either... it was fast as car buying could be. The best part was they worked with us to get the car we wanted. I totally recommend Len Stoler Lexus of Towson.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    David, we are so pleased to hear about your experience with our team! Thank you so much for taking the time to leave feedback. Come see us again soon!


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  • Outstanding Sales Associate.

    Jim was an outstanding sales associate at Len Stoler Lexus. He made the car buying process and easy. Fast and efficient. We bought 2013 Toyota Hi...


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    Jim was an outstanding sales associate at Len Stoler Lexus. He made the car buying process and easy. Fast and efficient. We bought 2013 Toyota Highlander for my beautiful wife. She loved it. The finance director was a great guy, he explained all the paper work in details and he doesn't made us to buy any unnecessary additional stuffs except for the warranty that covered bumper to bumper at a reasonable price. Kudos Jim (James) @ preowned dept.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • greattttttttt service and product

    This dealership by far the most professional service ever, i have been to over 10 dealers in my life and this is number. i drove from brooklyn to ...

    Dealer Response

    Merrick, thanks for the great 5-star review! I am so glad the drive was worth it and our service exceeded your expectations. I will pass along you...


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    This dealership by far the most professional service ever, i have been to over 10 dealers in my life and this is number. i drove from brooklyn to Maryland and it was more than worth it. No extra price or hiding fees. Gemma Boyce took very good care off me and vechicle had nooooooooo problems. I recommend this dealership to anybody

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Merrick, thanks for the great 5-star review! I am so glad the drive was worth it and our service exceeded your expectations. I will pass along your gratitude to Gemma. We greatly appreciate your recommendation.


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  • What an amazing dealership

    I love this dealership, first time Lexus owner and I wish I had done it sooner. They really do appreciate you as a person and a customer, the serv...

    Dealer Response

    Your review is very appreciated, Melvin. We love to have satisfied customers! Please let us know if you have any questions or needs in the future....


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    I love this dealership, first time Lexus owner and I wish I had done it sooner. They really do appreciate you as a person and a customer, the service was awesome, and the staff was very friendly and helpful. I know where I'll be bringing my Lexus from now on. Great job guys.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Your review is very appreciated, Melvin. We love to have satisfied customers! Please let us know if you have any questions or needs in the future. We'd love to be of assistance. Enjoy your new Lexus!


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  • Great Buying Experience

    We recently purchased a pre-owned ES 350 from Sam Cambridge of Len Stoler, Owings Mills and we were so pleased with her that we just had to write ...

    Dealer Response

    Thank you for the excellent feedback, Patrick! It is always a pleasure to hear back from our valued customers. Here at Len Stoler Lexus, we train ...


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    We recently purchased a pre-owned ES 350 from Sam Cambridge of Len Stoler, Owings Mills and we were so pleased with her that we just had to write this review. Over the years, we’ve purchased well over a dozen vehicles, new, pre-owned, and everything in between. Never have we been treated with such respect, dignity and courtesy, as we got from Ms. Cambridge. Her knowledge of her product was amazing, yet she wasn’t arrogant or pushy, but rather very patient. No games, no gimmicks! It was such a pleasure working with her and we couldn’t be happier with our purchase. Thanks Sam!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for the excellent feedback, Patrick! It is always a pleasure to hear back from our valued customers. Here at Len Stoler Lexus, we train our staff to consistently provide each and every customer with an outstanding sales experience by being knowledgeable about the vehicles we sell, answering customers' questions, and making the car buying process as smooth and hassle-free as possible. I'll certainly pass along your review to Sam. Enjoy your vehicle!


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  • PLEASURABLE EXPERIENCE THAT IS RARE IN CAR BUYING

    Armon Tuscani, Manager, got to the bottom line quickly and did not play any of the usual back and forth games that stress you out. Daja Myers, Sal...

    Dealer Response

    Thanks for sharing your feedback, Jim and Steff. We are so happy to hear our staff helped provide you with a smooth and successful car buying expe...


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    Armon Tuscani, Manager, got to the bottom line quickly and did not play any of the usual back and forth games that stress you out. Daja Myers, Sales Associate, was very helpful, professional, and her calm manner made a stressful situation a walk in the park with no pressure! All requests were gladly fulfilled.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks for sharing your feedback, Jim and Steff. We are so happy to hear our staff helped provide you with a smooth and successful car buying experience. It was a pleasure working with you, and we hope to see you back soon!


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  • Great experience

    Sales associate was friendly and knowledgeable,she gaves us different options that helped to make our decision easier.Process was a bit long but w...

    Dealer Response

    Thank you, Jewels! We are glad you received friendly and knowledgeable service from our staff and that your husband is pleased with your new purch...


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    Sales associate was friendly and knowledgeable,she gaves us different options that helped to make our decision easier.Process was a bit long but was expected.My husband is extremely happy with our purchase he got exactly what he wanted in a car and his payments is just where he wanted it to be.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you, Jewels! We are glad you received friendly and knowledgeable service from our staff and that your husband is pleased with your new purchase. Your business is truly valuable to us, and we hope to continue serving you in the future. Thanks again!


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