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Reviews

Average Ratings

4.6
57 lifetime reviews.
  • Happy,happy, joy, joy!!!

    With 2 small children, we were in need of a safe, reliable family vehicle. So what better place to search for such a vehicle than Len Stoler Lexus...


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    With 2 small children, we were in need of a safe, reliable family vehicle. So what better place to search for such a vehicle than Len Stoler Lexus of Owings Mills. Daryl Smith met me first thing in the morning and took amazing care of me during my stay as he walked me through the car buying process. He was very patient and professional as I took time to make my phone calls and conduct research to make my decision. Daryl also made me feel at home; I felt like we were family so much so that I spent the entire day there!!! Because I felt so comfortable there, it made the process so much easier. Everyone was so nice and accommodating, even when Daryl had to step away for a moment or two. Overall, my entire experience was awesome!! So if you are in need of a new vehicle, or just want one, I URGE you to visit Daryl Smith and Len Stoler Lexus of Owings Mills...you won't regret it!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellent Car Buying Experience with Sam

    I had a wonderful car buying experience at Len Stoler. My Sales Associate was Samantha Cambridge. Sam was very professional, informative, flexib...

    Dealer Response

    What an excellent review to read, thank you for taking the time to give us such great feedback! At Len Stoler, we strive for excellence by provid...


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    I had a wonderful car buying experience at Len Stoler. My Sales Associate was Samantha Cambridge. Sam was very professional, informative, flexible, and responsive. This was my first time purchasing a car in 15 years and a first time owner of a Lexus SUV. I purchased a pre-owned Lexus GX460. Love it!!! Sam made the purchase process smooth, fast, and efficient. Sam was very knowledgeable on the GX series and she answer all of my questions. Before driving off the lot, she made sure a mechanic showed me all of the features offered in my truck and he helped me configure all settings. What service….Also, my boyfriend, who purchased both a BMW and Mercedes, said he did not receive great customer service like I did at Len Stoler. I’ll definitely recommend Len Stoler and Samantha Cambridge to friends and associates. Thanks Samantha!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What an excellent review to read, thank you for taking the time to give us such great feedback! At Len Stoler, we strive for excellence by providing great customer service with all of the knowledge you need for making the right decision in purchasing a new vehicle. We're so glad that we were able to get you the perfect fit and driving off in your brand new Lexus! Enjoy your new GX460 and we look forward to seeing you again in the future!


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  • A very pleasant experience

    The guys who helped us were very pleasant and helpful. We found exactly what we were looking for. I'd buy another car from them at anytime.

    Dealer Response

    Hi Ebony, thank you for putting your trust in Len Stoler Lexus! Our main priority is to find you the perfect vehicle and we're glad we could matc...


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    The guys who helped us were very pleasant and helpful. We found exactly what we were looking for. I'd buy another car from them at anytime.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ebony, thank you for putting your trust in Len Stoler Lexus! Our main priority is to find you the perfect vehicle and we're glad we could match you with the perfect one for you. Our pleasant and helpful service is a given; you can count on it! We wish you many safe travels in the future.


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  • Go see Sam!!

    The folks at Len Stoler Lexus were extremely helpful and friendly. I have been interested in an IS 250 for quite some time and had been to a few d...

    Dealer Response

    It is a pleasure to hear that you received outstanding service, Melanie. The staff at Len Stoler Lexus make sure that each and every customer rece...


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    The folks at Len Stoler Lexus were extremely helpful and friendly. I have been interested in an IS 250 for quite some time and had been to a few dealerships only to leave disappointed. Sam Cambridge was my sales consultant and I would recommend her to anyone that is interested in buying a vehicle. She listened to my needs and worked her magic to make sure I got everything that I wanted. I am VERY happy with the car and see myself in it for many years to come! She was super patient, knowledgeable and very friendly throughout the entire process. Not once did she get pushy like some dealers can. I am super thankful to have met her and to now be driving a wonderful Lexus!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is a pleasure to hear that you received outstanding service, Melanie. The staff at Len Stoler Lexus make sure that each and every customer receives the level of service you have described. We want to make sure that all questions are answered and our customers feel well taken care of. Please do not hesitate to call us if we can help with anything, thank you!


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  • Buying customer

    Didn't waste our time trying to wheel and deal. Made an unbeatable offer on their car right away and gave us more than expected for our car. Ver...

    Dealer Response

    Hello Jess, Thanks for stopping by and placing your trust in our team at Len Stoler Lexus. We are more than happy to provide exceptional customer ...


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    Didn't waste our time trying to wheel and deal. Made an unbeatable offer on their car right away and gave us more than expected for our car. Very friendly. Great customer service sealed our deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jess, Thanks for stopping by and placing your trust in our team at Len Stoler Lexus. We are more than happy to provide exceptional customer service for all our clients and we hope to hear from you again. Take care and drive safe!


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  • Wonderful Car Buying Experience

    Communicated with Gemma via email, describing Lexus that interested me and the vehicle I intended to trade-in. At all times, Gemma was profession...


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    Communicated with Gemma via email, describing Lexus that interested me and the vehicle I intended to trade-in. At all times, Gemma was professional and courteous and her ability to get a reasonable deal attracted me to visit Len Stoler Lexus. While at the dealership, Anthony was my contact and he provided all the necessary information to close the deal on the car. Again, my wife and I were treated very respectfully and at no time was there any pressure to move forward with purchasing if we did not feel comfortable. And finally, Travis had all the financial documents in order and streamlined the paperwork process. Overall, the Lexus NX was delivered a clean, prodessional manner. Len Stoler even had a technology associate assist us in understanding all the new gadgets and electronics of the Lexus. We would certainly purchase another Lexus from Len Stoler Lexus and recommend them to anyone considering a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great experience i've ever had buying a car

    I purchased a used maxima my 7th car and out of all my car buying experiences, this was the best. Daysia and Vicky worked with me and their was no...


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    I purchased a used maxima my 7th car and out of all my car buying experiences, this was the best. Daysia and Vicky worked with me and their was no pressure. I would def go back and/or recommend them to everyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car Purchase

    Samantha Cambridge is an excellent sales rep! She is knowledgible about her products. We actually had an enjoyable negotiation. Your sales manag...

    Dealer Response

    Thank you so much for taking the time to write such a kind review of your experience with us. Come back and see us again soon!


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    Samantha Cambridge is an excellent sales rep! She is knowledgible about her products. We actually had an enjoyable negotiation. Your sales manager was very cooperative. Dr. F

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write such a kind review of your experience with us. Come back and see us again soon!


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  • Disappointed.

    I have visited this location twice in an effort to purchase a Lexus SUV. Both times we were totally ignored as my husband and I stood waiting for ...


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    I have visited this location twice in an effort to purchase a Lexus SUV. Both times we were totally ignored as my husband and I stood waiting for someone to assist us. The sales associates would make eye contact but no one stepped up. I decided after the second trip that my money and my excellent FICO score would be best served somewhere else.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome experience.

    Awesome. The team at Len Stoler made everything easy. Gordon Kimble took care of us from start to finish. They have an awesome customer area, stoc...

    Dealer Response

    David, we are so pleased to hear about your experience with our team! Thank you so much for taking the time to leave feedback. Come see us again s...


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    Awesome. The team at Len Stoler made everything easy. Gordon Kimble took care of us from start to finish. They have an awesome customer area, stocked with snacks and drinks. We didn't wait long either... it was fast as car buying could be. The best part was they worked with us to get the car we wanted. I totally recommend Len Stoler Lexus of Towson.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, we are so pleased to hear about your experience with our team! Thank you so much for taking the time to leave feedback. Come see us again soon!


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