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Mercedes-Benz of Valencia

(1,133 reviews)
Visit Mercedes-Benz of Valencia
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–8:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
New (877) 438-7576 (877) 438-7576
Used (888) 812-0384 (888) 812-0384
Service (888) 260-5276 (888) 260-5276

Reviews

(1,133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Valencia from DealerRater.

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I have nothing to complain about this dealership. Needed...

I have nothing to complain about this dealership. Needed a quick service and they were available right away. And they always have really nice cars to look at while you wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have only had to take my van to the dealer a couple of...

I have only had to take my van to the dealer a couple of times for minor repairs and maintenance but every time I do they do a really good job of getting it fixed in a timely matter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ryan is very helpful and exceeded our expectation. We...

Ryan is very helpful and exceeded our expectation. We have had all our service at this dealership, and have always been happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service from Mercedes Benz Valencia. Thank you...

Great service from Mercedes Benz Valencia. Thank you Tony Lazzara and the rest of the team for always taking good care of us. We appreciate you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always satisfied with service at Mercedes Benz Valencia....

Always satisfied with service at Mercedes Benz Valencia. Staff is friendly and professional and we always get first class treatment. This dealership helps to make owning a Mercedes a pleasure. Bill Parks is the finest services representative we have had in over 25 years of owning a Mercedes. We have been to 4 different dealerships and none stand up to Mercedes Benz Valencia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service! I had to take my car in for service...

Excellent service! I had to take my car in for service recently. I was very satisfied with my experience with the service department. Everyone was very kind and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love everything about the dealership from the front desk,...

Love everything about the dealership from the front desk, to Daniel in sales and derek in service! The best! Thank you for all of your service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fabio was very helpful. James was very thorough and...

Fabio was very helpful. James was very thorough and accommodating. I’m very happy with the car I purchased and all functions were explained very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always the best service.. fast and friendly..It’s always...

Always the best service.. fast and friendly.. It’s always a joy , never a chore to get my car serviced.. I will always own a Mercedes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Hands down, from sales to service, Mercedes Benz -...

Hands down, from sales to service, Mercedes Benz - Valencia is the best dealership! Sales and service is beyond excellent! A huge thank you to the entire staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.