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Mercedes-Benz of Valencia

(1,133 reviews)
Visit Mercedes-Benz of Valencia
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–8:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
New (877) 438-7576 (877) 438-7576
Used (888) 812-0384 (888) 812-0384
Service (888) 260-5276 (888) 260-5276

Reviews

(1,133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Valencia from DealerRater.

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Everyone was very knowledgeable and very courteous. Jim...

Everyone was very knowledgeable and very courteous. Jim Klienman was knowledgeable. I have had experience with your dealership in the past and would recommend it to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always friendly, professional and efficient. Easy to make...

Always friendly, professional and efficient. Easy to make appointments and the car was ready when promised. Love that it was washed too. Thank you Valencia Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have been purchasing my vehicles from William Mousa for...

I have been purchasing my vehicles from William Mousa for years and I think i must of purchased 6 to 7 vehicles from him. He is great to work with and is always willing to go the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always provide outstanding service. Been doing business...

Always provide outstanding service. Been doing business with Valencia MBZ for over 20 years. Nice and easy. When you have a great car, it should have the finest service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great serviceProfessional staffAbove & beyond for...

Great service Professional staff Above & beyond for clients Ryan ensured I had a loaner vehicle & gave me a call as soon as my vehicle was ready for pickup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

For the past several years and four Mercedes vehicles, I...

For the past several years and four Mercedes vehicles, I have always had excellent service. When "B" service is required, a loner car is available allowing me to have an uninterrupted day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service and handling of the recall issue....

Excellent service and handling of the recall issue. Prompt service and faster than expected. Loaner vehicle made the whole issue painless and added to the great experience. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gabi and Jeremy were magnificent and Kyle was also very...

Gabi and Jeremy were magnificent and Kyle was also very helpful explaining how the controls work. In service, Derek also was helpful when he fixed the chrome trim that was falling off. All together, Mercedes Benz of Valencia hosted an outstanding party during which time I added a new 2021 to my collection!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ryan Helquist is always friendly and quick to serve for...

Ryan Helquist is always friendly and quick to serve for his clients as he knows what to be served. We were very happy with his performance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service, good communication, and courteous and...

Excellent service, good communication, and courteous and friendly staff. No downtime with a loaner car I was offered. I am very happy and pleased with the performance Thank you, Ryan Helquist.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.