Reviews
Very good service and very professional to the work that they do and in a timely manner outstanding service
Very good service and very professional to the work that they do and in a timely manner outstanding service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Got the pickup and delivery option. Was a great experience. I’ll use them again for sure.
Got the pickup and delivery option. Was a great experience. I’ll use them again for sure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had a great experience here. Service was excellent, my truck was in and out promptly
I had a great experience here. Service was excellent, my truck was in and out promptly
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
From Sales manager to finance manager Ivan to sales Nate Huerta everyone was very helpful and got me in snd out in under one hour super work and all!!
From Sales manager to finance manager Ivan to sales Nate Huerta everyone was very helpful and got me in snd out in under one hour super work and all!!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had my oil changed, I waited for them to finish, it only took an hour. There waiting area is very clean. The offer hot dogs and water or coffee. Everyone that walked by me spoke they are very friendly. They sent you a video of what services you may need. Once they are done they give you a free car wash and they vacuum your car out too.
I had my oil changed, I waited for them to finish, it only took an hour. There waiting area is very clean. The offer hot dogs and water or coffee. Everyone that walked by me spoke they are very friendly. They sent you a video of what services you may need. Once they are done they give you a free car wash and they vacuum your car out too.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everyone there took great care to make sure my truck was working and in the same order I left it there. I like the photo and all information before they srart working.
Everyone there took great care to make sure my truck was working and in the same order I left it there. I like the photo and all information before they srart working.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A service truck came to our house and the technician performed recalls on both of our vehicles. He arrived on time. He was friendly and professional. He completed the work in a timely manner. I highly recommend this service offered by Big Star Ford!
A service truck came to our house and the technician performed recalls on both of our vehicles. He arrived on time. He was friendly and professional. He completed the work in a timely manner. I highly recommend this service offered by Big Star Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They have serviced two of my last three trucks. The staff are always pleasant & if anything is not right they will makw certaon it is by the time you leave.
They have serviced two of my last three trucks. The staff are always pleasant & if anything is not right they will makw certaon it is by the time you leave.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacques , Nate and Richard made my trip to big star great. Awesome company. A return customer for years and very satisfied
Jacques , Nate and Richard made my trip to big star great. Awesome company. A return customer for years and very satisfied
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service by Elisio.He is very consciences with making sure the work was completed quickly.
Excellent customer service by Elisio.He is very consciences with making sure the work was completed quickly.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase