Reviews
They were very helpful, listened to my concerns and explained very thing politely. Did a great job on the washing of my vehicle.
They were very helpful, listened to my concerns and explained very thing politely. Did a great job on the washing of my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great people They leave an expression that they really care. They know what they are talking adout.
Great people They leave an expression that they really care. They know what they are talking adout.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have used Big Star Ford for several years getting my car serviced. They have always done a good job! I recommend them.
I have used Big Star Ford for several years getting my car serviced. They have always done a good job! I recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Took my truck for tire service twice and both times they took the caps off and never put them back on spoke with the services tech and service manager about the issue and BOTH has not gotten back to me.
Took my truck for tire service twice and both times they took the caps off and never put them back on spoke with the services tech and service manager about the issue and BOTH has not gotten back to me.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Tony Gomez, General Manager [email protected]
Zach was able to take care of my battery replacement very quickly and professionally. Thanks!
Zach was able to take care of my battery replacement very quickly and professionally. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was easy to make an appointment, and my service technician (Irma) made me her top priority while checking in my vehicle and kept me updated throughout the time my truck was in the shop! Great customer service and communication!
It was easy to make an appointment, and my service technician (Irma) made me her top priority while checking in my vehicle and kept me updated throughout the time my truck was in the shop! Great customer service and communication!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ian has been so great I still remember his name! Very helpful over phone and very helpful in person. He was clear and guided me appropriately. Everyone at the dealership seemed friendly and approachable. Keep it up everyone! Great service!
Ian has been so great I still remember his name! Very helpful over phone and very helpful in person. He was clear and guided me appropriately. Everyone at the dealership seemed friendly and approachable. Keep it up everyone! Great service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Picked up on time delivery was early. The employees were polite and informative. Told about one update that will be completed on Monday
Picked up on time delivery was early. The employees were polite and informative. Told about one update that will be completed on Monday
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pretty simple service was pretty good and I was pretty much in and out within 50min for a oil change and tire rotation
Pretty simple service was pretty good and I was pretty much in and out within 50min for a oil change and tire rotation
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
In & out as promised very good fast service got a lot of things done I'm very satisfied
In & out as promised very good fast service got a lot of things done I'm very satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase