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Big Star Ford

(79 reviews)
Visit Big Star Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
New (888) 721-4184 (888) 721-4184
Used (877) 844-8001 (877) 844-8001
Service (855) 361-4766 (855) 361-4766

Inventory

See all 387 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2026.
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
We Hear You

Service center

Phone number (855) 361-4766

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Reviews

(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Big Star Ford from DealerRater.

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Very good service and very professional to the work that they do and in a timely manner outstanding service

Very good service and very professional to the work that they do and in a timely manner outstanding service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Got the pickup and delivery option. Was a great experience. I’ll use them again for sure.

Got the pickup and delivery option. Was a great experience. I’ll use them again for sure.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had a great experience here. Service was excellent, my truck was in and out promptly

I had a great experience here. Service was excellent, my truck was in and out promptly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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From Sales manager to finance manager Ivan to sales Nate Huerta everyone was very helpful and got me in snd out in under one hour super work and all!!

From Sales manager to finance manager Ivan to sales Nate Huerta everyone was very helpful and got me in snd out in under one hour super work and all!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had my oil changed, I waited for them to finish, it only took an hour. There waiting area is very clean. The offer hot dogs and water or coffee. Everyone that walked by me spoke they are very friendly. They sent you a video of what services you may need. Once they are done they give you a free car wash and they vacuum your car out too.

I had my oil changed, I waited for them to finish, it only took an hour. There waiting area is very clean. The offer hot dogs and water or coffee. Everyone that walked by me spoke they are very friendly. They sent you a video of what services you may need. Once they are done they give you a free car wash and they vacuum your car out too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everyone there took great care to make sure my truck was working and in the same order I left it there. I like the photo and all information before they srart working.

Everyone there took great care to make sure my truck was working and in the same order I left it there. I like the photo and all information before they srart working.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A service truck came to our house and the technician performed recalls on both of our vehicles. He arrived on time. He was friendly and professional. He completed the work in a timely manner. I highly recommend this service offered by Big Star Ford!

A service truck came to our house and the technician performed recalls on both of our vehicles. He arrived on time. He was friendly and professional. He completed the work in a timely manner. I highly recommend this service offered by Big Star Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They have serviced two of my last three trucks. The staff are always pleasant & if anything is not right they will makw certaon it is by the time you leave.

They have serviced two of my last three trucks. The staff are always pleasant & if anything is not right they will makw certaon it is by the time you leave.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jacques , Nate and Richard made my trip to big star great. Awesome company. A return customer for years and very satisfied

Jacques , Nate and Richard made my trip to big star great. Awesome company. A return customer for years and very satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service by Elisio.He is very consciences with making sure the work was completed quickly.

Excellent customer service by Elisio.He is very consciences with making sure the work was completed quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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