Big Star Ford

I have used Big Star Ford for several years getting my car serviced. They have always done a good job! I recommend them.

Took my truck for tire service twice and both times they took the caps off and never put them back on spoke with the services tech and service manager about the issue and BOTH has not gotten back to me.

Zach was able to take care of my battery replacement very quickly and professionally. Thanks!

It was easy to make an appointment, and my service technician (Irma) made me her top priority while checking in my vehicle and kept me updated throughout the time my truck was in the shop! Great customer service and communication!

Ian has been so great I still remember his name! Very helpful over phone and very helpful in person. He was clear and guided me appropriately. Everyone at the dealership seemed friendly and approachable. Keep it up everyone! Great service!

Picked up on time delivery was early. The employees were polite and informative. Told about one update that will be completed on Monday

Pretty simple service was pretty good and I was pretty much in and out within 50min for a oil change and tire rotation

In & out as promised very good fast service got a lot of things done I'm very satisfied

I used Big Star Ford on a regular basis for maintenance and have purchased three vehicles from them as well over the last couple of years. Great experience all around and especially appreciate the service department for both maintenance and on a couple of occasions factory warranty work. They communicate well, pricing is upfront so no surprises and work well with technology where you can book maintenance through their website or via phone text, etc. They even have a mobile service for oil changes, tire rotations, and other light maintenance where they will come to your home or place of business to perform those services.

Always have a great experience at Big Star. I feel like they listen and dont try to push services i dont need.