Reviews
Sharpest Rides took great care of me excellent customer
Sharpest Rides took great care of me excellent customer service exceeded my expectations and met all my needs! Thank you Frenchie for going the extra mile and taking great care of me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike A.
Mike A. & Chris J. made the experience very smooth and I am extremely happy with my new car! Thank you Sharpest Rides
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I needed a car.
I needed a car. Last car got caught in THE hailstorm, so old car got totaled. Good news, had insurance so I'm off the hook, but the gap insurance was still pending and I needed a car. Enter the sharpest rides. French Latour helped me get the gap insurance in order to get me the documentation I needed, worked with me with my minimal down payment, but also hipped me to some mushroom coffee. Yeah, mushroom coffee. But not only that, the whole staff was friendly and excited that I was there. This is my third car I've bought from them, yes the car in the hail storm was from them too, and it was my-t sharp. I rocks with sharpest rides, always will.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Highly recommend this dealership.
Highly recommend this dealership. Everyone hates buying a car but these guys, especially Mike & JT did a great job. Friendly and trustworthy. When needed a new car or vehicle, I will be sending all my friends and family this way!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
M&m, Jt, Jose, and Tio paul were wonderful super helpful
M&m, Jt, Jose, and Tio paul were wonderful super helpful thank you to the whole sharpest rides crew
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT BUY FROM THIS PLACE.
DO NOT BUY FROM THIS PLACE. THEY ARE AN ABSOLUTE SCAM OF A CAR DEALERSHIP!!! I purchased a 2020 Toyota RAV4 from the sharpest rides. They promised the vehicle was in perfect conditions with no issues. Once the vehicle was delivered to me at my home that is out of state from the dealership, it was delivered with the "check engine" light on. I took it to my local Toyota dealership and was informed it had multiple issues that totaled over $1200. The fog lights also didn't work that l had to purchase new bulbs for as well as the vehicle was said to not have been in any accidents, but the whole passenger side has had body work and a bad new paint job. There is over spray and you can see the bad paint and body work. I have tried multiple times to reach the dealership management with no luck. When I call and ask for a manger, the multiple people that answer the phone, confusingly don't know who their managers are nor do they have an email for managers. I have emailed my salesperson multiple times with no response. I can't get anyone to talk to me about the issues I have. I reached Shavel in customer service and he said that they would cover all the fees, but he has been avoiding my calls now. The last time we spoke, he said his manager Paulie would only cover $500 of the fees, but now Shavel won't answer my calls. This is the shadiest business l've ever dealt with. They avoid my calls and never return my calls. I baught a $30k problem and they are not taking any responsibility for their actions of selling me a bad vehicle. I just want a manager to call me and be financially compensated for their negligence.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
M&M, Uncle Paulie, Johnnie, and Kaden thank you for the
M&M, Uncle Paulie, Johnnie, and Kaden thank you for the great service. And a shout out to the whole Sharpest Ride Crew.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
DO NOT BUY FROM THIS PLACE.
DO NOT BUY FROM THIS PLACE. IT IS AN ABSOLUTE SCAM OF A CAR DEALERSHIP! I purchased a 2020 Toyota RAV4 from the sharpest rides. They promised the vehicle was in perfect conditions with no issues. Once the vehicle was delivered to me at my home that is out of state from the dealership, it was delivered with the "check engine" light on. I took it to my local Toyota dealership and was informed it had multiple issues that totaled over $1200. The fog lights also didn't work that l had to purchase new bulbs for as well as the vehicle was said to not have been in any accidents, but the whole passenger side has had body work and a bad new paint job. There is over spray and you can see the bad paint and body work. I have tried multiple times to reach the dealership management with no luck. When I call and ask for a manger, the multiple people that answer the phone, confusingly don't know who their managers are nor do they have an email for managers. I have emailed my salesperson multiple times with no response. I can't get anyone to talk to me about the issues I have. I reached Shavel in customer service and he said that they would cover all the fees, but he has been avoiding my calls now. The last time we spoke, he said his manager Paulie would only cover $500 of the fees, but now Shavel won't answer my calls. This is the shadiest business l've ever dealt with. They avoid my calls and never return my calls. I baught a $30k problem and they are not taking any responsibility for their actions of selling me a bad vehicle. I just want a manager to call me and be financially compensated for their negligence.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This dealership is absolutely the worst.
This dealership is absolutely the worst. The sales person, who of course is not listed in the staff directory, took my appointment from the person it was originally scheduled with, didn't have a clue what I was talking about when I presented my TrueCar documents indicating my employee pricing for my employer or my interest rate from my prequalification. I litterally went in with everything I needed and only needed to test drive the car to decide if I wanted it or not. The Left Exterior Door Handle Cover Cap was missing, he made sure to open the door for me so I wouldn't see it. There was a crack in the upper right corner of the windshield. Not sure if that happened while they were removing the price sticker or if it was covered up by the sticker, at any rate, I was given a bill due for the dealership to replace the windshield, but that didn't matter ~ I could never get scheduled for the replacement. I reached out to everyone at this place, including Mr. Sharp all with no response. Overall, a horrible experience, I will be fiing complaints with the BBB, the Colorado Auto Industry Division and TruCar. Buyer beware!
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This is the WORST EXPERIENCE I'VE EVER HAD BUYING A CAR!
This is the WORST EXPERIENCE I'VE EVER HAD BUYING A CAR!!! THEY LIED ABOUT DOING A 360 INSPECTION ON THE VEHICLE. THEY ARE VERY DISHONEST WHEN I SPOKE WITH A MANAGER NAMED JASON HE TOLD ME THAT'S WHAT I GET FOR BUYING A USED CAR!!! PLEASE USE ANOTHER CAR DEALERSHIP AND SAVE YOURSELF FROM A PLACE LIKE THIS!! They refused to fix the issues with the car I haven't had the car 20 days yet
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
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- Julia Nomine
- Luis Rojo
- Bryan Sanchez
- Joe Mogor
- Casey Chrystal
- Saul Perez
- Chris Pickett
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- Victor Madrigal
- Kevin Sharp
- John Satrina
- Miguel Ruvalcaba
- Chauncey Dawkins
- Martin Ramirez
- Junior Venegas
- Chris Jennings
