Reviews
Great experience with Kam
Kam was my sales associate and from start to finish, working with him was one of the best car buying experiences I’ve ever had. Everything was straightforward and simple. I highly recommend Kam and the sharpest rides, thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had Kam as my sales associate and he was amazing to
I had Kam as my sales associate and he was amazing to work with start to finish! One of the best car buying experiences I’ve ever had, smooth and simple process. Kam was thorough and followed up on all of my questions and concerns, very happy with my purchase, I highly recommend asking for Kam or visiting sharpest rides, thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
french latour did an outstanding job with my step son.
french latour did an outstanding job with my step son.gave him along of Information that we didn't even know. Would definitely use them again. No high pressure. Listen to all our concerns. Outstanding job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sheldon was amazing.
Sheldon was amazing. He was friendly and knowledgeable. We had a great experience at The Sharpest Rides!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Kay Jones was great tonight! Got my husband in the truck he wanted. Customer service was good and very professional! Pauly was awesome as always! Thank you Sharpest Rides
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kay Jones was an awesome sales rep he really helped me
Kay Jones was an awesome sales rep he really helped me out a lot and got a good deal for me! Love this place they really take care of you here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worst dealership experience ever!
Worst dealership experience ever! Bought a 50k truck from them and have had nothing but problems getting my trade in payed off, check engine light on, poor customer service. They lied to me about the bank, about the numbers, and about the scam warranty that was "included". Be warned, this place is a fraud. They will lie to you about everything and steal your money after dragging their feet to pay your loan off. They owe me money on the loan payoff amount difference. They paid a different amount than what was on the sales contract. Turned off the check engine light without doing any repairs, and said they fixed it. Not true. They even lied about the bank and interest rate. This is not okay. Don't even call them. Avoid at all cost. Even if they have your perfect vehicle. They are participating in fraud.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Totally unprofessional.
Totally unprofessional. They tried to get me into the dealership by lying that the 2024 GMC Acadia had 0 miles. It really had over 100,000, which I later learned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bought a vehicle from this company on 12/06/22.
Bought a vehicle from this company on 12/06/22. When I test drove it, the tire pressure sensors were not displaying properly. I asked the customer service representative (forget his name) I was driving with why that was, and he said 'it's because the tires are after-market/too big, the sensor doesn't like that'. I purchase the vehicle. They leave it with no gas or windshield wiper fluid. As I'm driving home I realize the left hood latch of the Jeep is missing, causing the hood to rattle. I stop at a different Jeep dealership on the way home, and they replace it for ~$100. I have a weird feeling, so the next day I take the Jeep to a tire shop. The Jeep DOESN'T HAVE tire pressure sensors at all! So I have them install sensors. I call Sharpest Ride to tell them about this and how the representative clearly lied, and whoever I talk to says they'll pay for it. It's upwards of $300. Now I have a terrible feeling, and I take the car to just get a full inspection a few days later. It needs A LOT of work, including diff fluid, belt, etc. They also recommend I completely replace the rear differential, which is extremely expensive. So I call Sharpest Ride and tell them I'm bringing this receipt as well, and that I want to return the car. I speak to Terry, who is very nice. When I bring it in to the dealership for my appointment with the customer service manager Terry, another man (I believe the manager) questions 'Who said we would reimburse you?' Terry sticks up for me. I provide the phone number of the gentleman I talked to on the phone when I called about the tire pressure sensors. He eventually agrees after Terry insists they should make it right, and also says they're going to personally inspect the vehicle to make sure everything is okay so I don't have to return it. They'll make sure everything is okay. I wait all day and when Terry brings it back he say it's all good, I can drive it into the mountains like I planned, and they write me a check for some of what I've already paid to repair the car. Now it's 02/03/23 and I took it in for standard alignment, and the technicians say both ball joints badly need to be replaced, as well as the steering dampener. This is absolutely something they should have seen when they looked at my car back when I brought it in! This is $1982 worth of work, after spending upwards of $700 on a car I just bought! Also, I had to call 3 times for them to send the appropriate paperwork for the DMV for registration (purchased 12/06/22, and they didn't send paperwork until mid January!) Temp tag expired Feb 2 or 3. I have filed a complaint with the BBB as of today 02/03/23.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
French was a great sales man .
French was a great sales man . We told him what we wanted and how much we had and he found it. He was honest and worked with us in the end.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was a great place to find a used car. Had a lot to choose from in all kinds of price ranges. People were friendly and courteous to.