Big Star Buick GMC

Service was OK but it was the follow up. That was the problem. I lost my paperwork unfortunately. I sent three different messages to the service manager and whoever the person was that I dealt with with no response whatsoever I was only asking them if they could could mail or email me copies of the service work done

Does not live up to promises. Sold me a truck with a dent in the hood. They documented before I left with the truck and they promo they would make it right. Still no response. Total lack of customer service.

Prompt, informative personal who advised me of everything that would be taking place. Thorough work.

I ‘m new with GMC the service that I recieve so far , make me very happy

Big star Baytown is hands down amazing and works with you for the best deal!!

Excellent fast service really reliable and they make sure to take care of your vehicle and yourself while you wait.

Vincent was very helpful from the minute we pulled up at the dealership, to the minute we left. He informed me on everything I needed to know

Victoria is the best service rep ever. Explains everything in detail. Makes me feel comfortable.

They are helpful and friendly. They made my buying experience comfortable and easy to manage.

I received EXCELLENT service while my oil change was being completed. Top notch service. I recommend Big Star Buick GMC to anyone who needs car service. Victoria greeted me as I walked in and was extremely helpful while guiding me with the paperwork.