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Big Star Buick GMC

(1,030 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed

Reviews

(1,030 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Big Star Buick GMC from DealerRater.

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Great customer service Awesome communication Always on

Great customer service Awesome communication Always on time as they said on service with vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Went in for oil change.

Went in for oil change. Andrea noticed another issue and notified us and assisted with warranty for repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best buying experience I've ever had.

Best buying experience I've ever had. I'll be back for sure! Javonte provided excellent service ????

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing people very helping.

Amazing people very helping. Made it a very great experience buying first new vehicle. Recommend salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good customer service they help me get the perfect

Very good customer service they help me get the perfect vehicle and help me get the payment that i was comfortable with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Power issues with lift and oil recover equipment , tech

Power issues with lift and oil recover equipment , tech had to go off site to source oil. It was an hour before we were notified of this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pricing was higher that dealer across the freeway and the

Pricing was higher that dealer across the freeway and the work performed on my truck was not satisfactory I came home to clean oil off the exhaust that was causing a smell in the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Big Star Buick GMC took care of my daughter’s vehicle.

Big Star Buick GMC took care of my daughter’s vehicle. It required a back-ordered part, but they did well communicating so we knew when the part was available then they worked with us to perform the work. My daughter is a full-time college student. We appreciated the scheduling flexibility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

found my truck on your website and was directed to Martin

found my truck on your website and was directed to Martin Zavala he was very professional and helpful from the first phone call all the way till i took delivery THANKS FOR EVERYTHING

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very happy with the service.

Very happy with the service. Had a squeak coming from the alternator... got it replaced. Happy with oil change. Price was reasonable - I am satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.