Big Star Buick GMC

Good service,was finished in a timely manner.I like that they provide Uber transportation home and back.

The truck always just as advertised but I was misled on the amount of dealer add-ons that were added to the price

The service and ease of buying this truck was perfect. Our salesman Durran was absolutely amazing.

Great sales rep He went beyond to make my surprise for my husband happy . Great Salesman

Dealership was to replace the factory windshield tint that was ruined by their employees when they removed the registration sticker. Had a we owe done and to this day I have never received a phone call to schedule it even though the salesman has told me numerous times that his manager Will, will be calling me.

Fernando was extremely nice and knowledgeable. He made me feel like I got a deal and I left very happy.

All the workers were kind to me, many very good people helped me, very good service

Terrible, not to be trusted! Deceptive. Took advantage of senior citizens who had driven 3 hrs and drug it out. Literally think they are scammers!

The salesman that helped me was very professional,and polite guy. As well as the finance manager. I was very impressed

**BUYERS BEWARE** Big Star Buick GMC-Baytown adds a no value charge called "Other Aftermarkets" of $3,995 to every used car. You get NO physical additions , it a profit markup. This charge is NOT in the listed price! This charge is NEVER mentioned. This charge is hidden underneath a two part form when you are negotiating a price. It only shows up when you are ready to pay and then it is way down on the form. It is added to the value of your sales price on the 130U Form. We missed it and we are still kicking ourselves over it, we would have refused and ran. It is very covert and unfair. We caught it minutes after leaving the dealership and called but they said "too bad you signed". We have written Scott Kimbrough, General Manager several times over the issue but he ignores us. Please read the reviews of the dealership, this charge is mentioned many times by other reviewers. Imagine the folks they never even noticed it at all. Stay away from Big Star to avoid the Big Charge.