Reviews
Extremely fast, efficient, and the person was very kind!
Extremely fast, efficient, and the person was very kind! The work on my car never takes very long, and the amenities in the building are so nice, and the worker was so kind!
Extremely fast, efficient, and the person was very kind!
Extremely fast, efficient, and the person was very kind! The work on my car never takes very long, and the amenities in the building are so nice, and the worker was so kind!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went in for a standard oil change and tire rotation.
Went in for a standard oil change and tire rotation. Service was quick and easy. Service advisor was friendly and able to answer any questions I had about my warranty oil changes.
Went in for a standard oil change and tire rotation.
Went in for a standard oil change and tire rotation. Service was quick and easy. Service advisor was friendly and able to answer any questions I had about my warranty oil changes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and Easy Never takes very long to get service done
Quick and Easy Never takes very long to get service done and the waiting area always has goodies and drinks to help while waiting.
Quick and Easy Never takes very long to get service done
Quick and Easy Never takes very long to get service done and the waiting area always has goodies and drinks to help while waiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change was fine.
Oil change was fine. Nothing else needed. The experience was very good and good snacks.
Oil change was fine.
Oil change was fine. Nothing else needed. The experience was very good and good snacks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went to have routine maintenance performed on my Mazda
I went to have routine maintenance performed on my Mazda CX-5. The service representative that greeted me was warm and upbeat. I love the video that the mechanics send when the car is almost done. My car was serviced in under an hour. Two thumbs up.
I went to have routine maintenance performed on my Mazda
I went to have routine maintenance performed on my Mazda CX-5. The service representative that greeted me was warm and upbeat. I love the video that the mechanics send when the car is almost done. My car was serviced in under an hour. Two thumbs up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fabulous prompt service, as always.
Fabulous prompt service, as always. Walser has been my go to dealership for years. Unlikely to change.
Fabulous prompt service, as always.
Fabulous prompt service, as always. Walser has been my go to dealership for years. Unlikely to change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal guest over the years. Bailey and our service team are thrilled to know your Mazda CX-5 received prompt attention again. We look forward to your next visit.
They stayed 10 minutes late for me getting the rental
They stayed 10 minutes late for me getting the rental back. I appreciated it a lot.
They stayed 10 minutes late for me getting the rental
They stayed 10 minutes late for me getting the rental back. I appreciated it a lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Walser Burnsville Mazda Team
I had an update and they got me into a courtsey car and
I had an update and they got me into a courtsey car and they worked on it first thing in them morning. Kendall kept me updated by phone and text. It was a seamless process.
I had an update and they got me into a courtsey car and
I had an update and they got me into a courtsey car and they worked on it first thing in them morning. Kendall kept me updated by phone and text. It was a seamless process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Walser Burnsville Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Walser Burnsville Mazda Team
Quick service to fix a headlight.
Quick service to fix a headlight. Service great, prices increasing is not. I happily bring my car to Walser for service but need for prices to not keep skyrocketing.
Quick service to fix a headlight.
Quick service to fix a headlight. Service great, prices increasing is not. I happily bring my car to Walser for service but need for prices to not keep skyrocketing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walser Burnsville Mazda Team
They were thorough and fair!
They were thorough and fair! They made the experience pleasant instead of a hassle. I was very happy with how quickly they got me in and how informed they kept me through the process.
They were thorough and fair!
They were thorough and fair! They made the experience pleasant instead of a hassle. I was very happy with how quickly they got me in and how informed they kept me through the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walser Burnsville Mazda Team
Nobody wants car problems but Walser Mazda made it seemingly hassle free. Thanks Liam and the guys who worked on my car!