Reviews
Everything went smoothly from start to finish. Jay was very helpful and made sure he was able to get exactly what I wanted and with all the bells and whistles I asked for in the color I wanted. He is extremely knowledgeable and very helpful.
Everything went smoothly from start to finish. Jay was very helpful and made sure he was able to get exactly what I wanted and with all the bells and whistles I asked for in the color I wanted. He is extremely knowledgeable and very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Raman the sales rep lied to me when I signed the pulse 3000 paperwork saying that is was a free dealer 3000 mile warranty. After reading the fine print, it is not a dealer 3000 mile warranty and it actually cost 399.99. It was end of day Friday and dealer was closing so I believed Raman and just signed without reading. I understand that is my responsibility to read what I'm signing but, the lie and deceit from Raman is disgusting. Never have I had a sales rep lie from dealership before. I will never be buying a vehicle from Walser Mazda in burnesville ever again, even if I get the chance to use their pulse 3000 warranty. I will not spend another minute of my time there or a dime of my hard earned money there. I will also tell everyone I know not to shop there for cars or vehicle services.
Raman the sales rep lied to me when I signed the pulse 3000 paperwork saying that is was a free dealer 3000 mile warranty. After reading the fine print, it is not a dealer 3000 mile warranty and it actually cost 399.99. It was end of day Friday and dealer was closing so I believed Raman and just signed without reading. I understand that is my responsibility to read what I'm signing but, the lie and deceit from Raman is disgusting. Never have I had a sales rep lie from dealership before. I will never be buying a vehicle from Walser Mazda in burnesville ever again, even if I get the chance to use their pulse 3000 warranty. I will not spend another minute of my time there or a dime of my hard earned money there. I will also tell everyone I know not to shop there for cars or vehicle services.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
As always they were very welcoming as soon as I drove in. The technician was able to do less work than anticipated and they let me know right away! Also saved me money! The work was done in the time expected!
As always they were very welcoming as soon as I drove in. The technician was able to do less work than anticipated and they let me know right away! Also saved me money! The work was done in the time expected!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your continued trust in our service team for your Mazda CX-5. It’s great to know our technician’s quick update helped save you money and that everything was completed on time. Thank you for sharing your experience and we look forward to helping you again. Walser Burnsville Mazda Team
Our best new car buying experience to date. The entire process was straight forward and easy.
Our best new car buying experience to date. The entire process was straight forward and easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know about your experience. We’re delighted that purchasing your Mazda was straightforward and easy. Congratulations on your new vehicle and we look forward to assisting you again. Walser Burnsville Mazda Team
Difficult and exasperating It was challenging due to misinformation I was given and having to request inspection records
Difficult and exasperating It was challenging due to misinformation I was given and having to request inspection records
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
We been using your dealership for many many years. The technicians are always proficient, professional and helpful.
We been using your dealership for many many years. The technicians are always proficient, professional and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Mazda6 over the years. We’re glad our technicians consistently deliver proficient, professional, and helpful service. We look forward to your next visit. Walser Burnsville Mazda Team
My maintenance went great. Nice team to work with They were very thorough. Like getting the live videos
My maintenance went great. Nice team to work with They were very thorough. Like getting the live videos
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear that your Mazda CX-30 maintenance went so well. We’re glad our team’s thorough approach and live videos gave you confidence. We look forward to assisting you again. Walser Burnsville Mazda Team
Very good and gets things done in a timely manner Always answers all my questions without judgement
Very good and gets things done in a timely manner Always answers all my questions without judgement
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for acknowledging our prompt service and clear communication. We’re glad we could answer your questions without judgement and keep everything moving efficiently. Please let us know if you need anything else for your Mazda. Walser Burnsville Mazda Team
Great friendly service with quality work. Service desk is good to work with. The videos are very helpfull
Great friendly service with quality work. Service desk is good to work with. The videos are very helpfull
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your mention of quality work and friendly support, and we’re glad the videos provided clear insight during your Mazda CX-90 service. We look forward to assisting you again. Walser Burnsville Mazda Team
Aldo was an excellent salesperson who didn’t push or pressure, listened well and guided us through the process of finding the vehicle that was bast for us. We really appreciate your dealership’s approach.
Aldo was an excellent salesperson who didn’t push or pressure, listened well and guided us through the process of finding the vehicle that was bast for us. We really appreciate your dealership’s approach.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing how comfortable our sales process felt as you chose your Mazda CX-5. We’re pleased our team’s attentive, no-pressure guidance helped you find the right fit. Enjoy the drive! Walser Burnsville Mazda Team