Reviews
They stayed 10 minutes late for me getting the rental
They stayed 10 minutes late for me getting the rental back. I appreciated it a lot.
They stayed 10 minutes late for me getting the rental
They stayed 10 minutes late for me getting the rental back. I appreciated it a lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Walser Burnsville Mazda Team
I had an update and they got me into a courtsey car and
I had an update and they got me into a courtsey car and they worked on it first thing in them morning. Kendall kept me updated by phone and text. It was a seamless process.
I had an update and they got me into a courtsey car and
I had an update and they got me into a courtsey car and they worked on it first thing in them morning. Kendall kept me updated by phone and text. It was a seamless process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Walser Burnsville Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Walser Burnsville Mazda Team
There service was great.
There service was great. They were very friendly and my car was done on time as promised.
There service was great.
There service was great. They were very friendly and my car was done on time as promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick service to fix a headlight.
Quick service to fix a headlight. Service great, prices increasing is not. I happily bring my car to Walser for service but need for prices to not keep skyrocketing.
Quick service to fix a headlight.
Quick service to fix a headlight. Service great, prices increasing is not. I happily bring my car to Walser for service but need for prices to not keep skyrocketing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Considerate, timely, communicative, great customer
Considerate, timely, communicative, great customer service attitude The dealership was very responsive to my needs and concerns.
Considerate, timely, communicative, great customer
Considerate, timely, communicative, great customer service attitude The dealership was very responsive to my needs and concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were thorough and fair!
They were thorough and fair! They made the experience pleasant instead of a hassle. I was very happy with how quickly they got me in and how informed they kept me through the process.
They were thorough and fair!
They were thorough and fair! They made the experience pleasant instead of a hassle. I was very happy with how quickly they got me in and how informed they kept me through the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nobody wants car problems but Walser Mazda made it seemingly hassle free. Thanks Liam and the guys who worked on my car!
I had a few sensor lights on and a brake light as well.
I had a few sensor lights on and a brake light as well. Walser said I need new brakes and rotors. Second opinions said just front breaks. Turned out the other lights were on because I had an almost dying battery but nobody actually checked that. Felt like they did half what I asked for the assessment.
I had a few sensor lights on and a brake light as well.
I had a few sensor lights on and a brake light as well. Walser said I need new brakes and rotors. Second opinions said just front breaks. Turned out the other lights were on because I had an almost dying battery but nobody actually checked that. Felt like they did half what I asked for the assessment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I already described it in the text above I will never buy
I already described it in the text above I will never buy another car from walser. Even though I bought 5 or 6 in the past
I already described it in the text above I will never buy
I already described it in the text above I will never buy another car from walser. Even though I bought 5 or 6 in the past
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I purchased at used 2024 vehicle and within 1 month of
I purchased at used 2024 vehicle and within 1 month of purchase have had to replace the battery and tires. I was sold a vehicle with tires from 2017 on them, which should not have been on the vehicle at all since tires need to be replaced every 6 years. When these tires were put on the vehicle they had to be a minimum of 7 years old. I would not recommend this dealership for used car purchases.
I purchased at used 2024 vehicle and within 1 month of
I purchased at used 2024 vehicle and within 1 month of purchase have had to replace the battery and tires. I was sold a vehicle with tires from 2017 on them, which should not have been on the vehicle at all since tires need to be replaced every 6 years. When these tires were put on the vehicle they had to be a minimum of 7 years old. I would not recommend this dealership for used car purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Very professional, quick and efficient They were very
Very professional, quick and efficient They were very helpful and had me in a loaner car and on my way to work quickly.
Very professional, quick and efficient They were very
Very professional, quick and efficient They were very helpful and had me in a loaner car and on my way to work quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walser Burnsville Mazda Team
