Reviews
I had a very positive experience working with Walser Burnsville Mazda. They provided the best price I found for the car I was looking for and also took the time to show me other options for consideration.
I had a very positive experience working with Walser Burnsville Mazda. They provided the best price I found for the car I was looking for and also took the time to show me other options for consideration.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you sharing your positive experience. It’s great to hear our team provided the best price on your Mazda and offered additional options to consider. Olivia will share your feedback with everyone here. Walser Burnsville Mazda Team
The person helped me was very nice. It was a great customer service. I was there waiting and he came up to me and update me about my car. Was an easy fixed.
The person helped me was very nice. It was a great customer service. I was there waiting and he came up to me and update me about my car. Was an easy fixed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your Mazda CX-5 service experience. It’s great to hear our team kept you informed and made the repair process smooth. Thank you for your kind words and we look forward to assisting you again. Walser Burnsville Mazda Team
It was easy and quick. The video was thorough I was in and out quickly and they addressed all concerns
It was easy and quick. The video was thorough I was in and out quickly and they addressed all concerns
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad the video overview was thorough, your concerns were addressed, and you were in and out quickly with your Mazda. Walser Burnsville Mazda Team
Very friendly helpful workers I always go to Burnsville Mazda because I trust the mechanics and the workers there to do a good job and inform me of what is going on with my vehicle
Very friendly helpful workers I always go to Burnsville Mazda because I trust the mechanics and the workers there to do a good job and inform me of what is going on with my vehicle
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for trusting our technicians with your Mazda. We’re glad our team kept you informed and made you feel confident throughout the service. We look forward to assisting you again. Walser Burnsville Mazda Team
No issues, I've generally had pleasant experiences, that's why I go back Efficient, friendly, reasonable
No issues, I've generally had pleasant experiences, that's why I go back Efficient, friendly, reasonable
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for returning and for noting our team’s efficiency, friendliness, and fair approach. We’re glad your Mazda CX-30 continues to receive the reliable care you expect. We look forward to seeing you again. Walser Burnsville Mazda Team
Everything went smoothly and issues were explained well and we appreciated the service video No
Everything went smoothly and issues were explained well and we appreciated the service video No
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We’re pleased the issues were explained clearly and that you found the service video valuable. We look forward to assisting with your Mazda CX-9 again. Walser Burnsville Mazda Team
Really quick and efficient. Great service and super easy to do. Really quick and efficient. Great service and super easy to do and everyone there was very nice.
Really quick and efficient. Great service and super easy to do. Really quick and efficient. Great service and super easy to do and everyone there was very nice.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team could provide a quick and hassle-free service experience. It’s great to know our staff made you feel welcome. Thank you for bringing your Mazda in and we look forward to serving you again. Walser Burnsville Mazda Team
While he did take care of the needs of the vehicle, I had forgotten to add about a specific part I needed to fix. He said he'd get a quote for me, but never got back to me. I messaged again the next day, he said he'd have the parts department order it and get in touch with me. Did not hear from anyone since. I should've given him a 2 instead of a 3.
While he did take care of the needs of the vehicle, I had forgotten to add about a specific part I needed to fix. He said he'd get a quote for me, but never got back to me. I messaged again the next day, he said he'd have the parts department order it and get in touch with me. Did not hear from anyone since. I should've given him a 2 instead of a 3.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
David, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again. Walser Burnsville Mazda Team
Alex was great to work with and easy process from start to finish. Will recommend him to others.
Alex was great to work with and easy process from start to finish. Will recommend him to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear our team provided a seamless process for your used GMC purchase. Thank you for recommending us and entrusting us with your purchase. Walser Burnsville Mazda Team
I had a pleasant experience. The sitting area was nice. Service was great and quick as well.
I had a pleasant experience. The sitting area was nice. Service was great and quick as well.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad your visit went smoothly. It’s great to know the seating area was comfortable and that the service for your Mazda CX-5 was efficient. We look forward to welcoming you back soon. Walser Burnsville Mazda Team