Reviews
Bought a new Mazda. and knowledgeable staff. Not pushy about making a sale. Very respectful about our time. Would definitely buy from Walser again.
Bought a new Mazda. and knowledgeable staff. Not pushy about making a sale. Very respectful about our time. Would definitely buy from Walser again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating and for choosing our dealership for your new Mazda CX-90 PHEV. We’re pleased our team could respect your time and provide a pressure-free, informative experience. Walser Burnsville Mazda Team
They were very thorough and polite. You can tell they wanted to satisfy the customer!
They were very thorough and polite. You can tell they wanted to satisfy the customer!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our team was thorough and polite means a lot. We’re glad we could satisfy you during your Mazda CX-5 service. Walser Burnsville Mazda Team
Really good customer service Got me in and out and made sure everything was ok. They also followed up
Really good customer service Got me in and out and made sure everything was ok. They also followed up
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad your Mazda CX-9 service visit was efficient and reassuring. Hearing that our follow-up made a difference means a lot to our service team. Walser Burnsville Mazda Team
It has been a great experience. Very good customer service Brought in cars with problems don't have an appointment and they got it done that day or the next day
It has been a great experience. Very good customer service Brought in cars with problems don't have an appointment and they got it done that day or the next day
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Walser Burnsville Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Walser Burnsville Mazda Team
Very nice staff and very nice overall. They did a excellent job service was good.
Very nice staff and very nice overall. They did a excellent job service was good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Warm hospitality and thorough attention are at the heart of how our service department operates. Knowing you found our staff so pleasant and the service on your Mazda3 excellent is rewarding. Walser Burnsville Mazda Team
Got all my questions answered. Very friendly Like all the explanations . Services I would recommend My family to visit the dealership
Got all my questions answered. Very friendly Like all the explanations . Services I would recommend My family to visit the dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing we could answer all your questions with friendly, clear explanations is rewarding. Thank you for recommending our dealership to your family for their Mazda CX-5 service. Walser Burnsville Mazda Team
Was a nice friendly dealership but they hound you for warranties that add on things that are not essential. Also, felt rushed and pushed to go go go.
Was a nice friendly dealership but they hound you for warranties that add on things that are not essential. Also, felt rushed and pushed to go go go.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We're glad you found our team friendly. We apologize if you felt pressured during the process, as our goal is to provide a comfortable and informative experience. We appreciate your comments and will use them to improve. Walser Burnsville Mazda Team
The advisor was great and customer focused. He explained the work plans in details His displayed professionalism.
The advisor was great and customer focused. He explained the work plans in details His displayed professionalism.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our advisor’s customer-focused approach and detailed explanations met your expectations means a lot to our team. We appreciate your five-star rating and recognition of the service on your CX-9. Walser Burnsville Mazda Team
Great service! Sam is super helpful! I would recommend him to friends and family, will be back in the future!
Great service! Sam is super helpful! I would recommend him to friends and family, will be back in the future!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad your purchase of the Mazda CX-5 went smoothly and our sales associate could be so helpful. Knowing you'll recommend us and plan to return means a lot to our team. Walser Burnsville Mazda Team
Good, but the service took too long. The service said it would be about an 1 1/2 hrs and it ended up being 3+ hrs. I was irritated because I needed to get home to the northwest metro for my kids and traffic is horrible at that time:-(
Good, but the service took too long. The service said it would be about an 1 1/2 hrs and it ended up being 3+ hrs. I was irritated because I needed to get home to the northwest metro for my kids and traffic is horrible at that time:-(
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We apologize for the longer-than-expected wait and understand the inconvenience it caused. We appreciate your patience and will use your comments to help improve our service experience. Walser Burnsville Mazda Team