Reviews
The staff weee very respectful and helpful. The waiting area was clean with great amenities.
The staff weee very respectful and helpful. The waiting area was clean with great amenities.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear you found our staff respectful and helpful during your Mazda CX-90 PHEV service. We’re glad the waiting area’s cleanliness and amenities added to your comfort. Thank you for sharing your experience. Walser Burnsville Mazda Team
Walser is always expensive when it comes to service. Diagnostic fees are not reasonable and everything they charge this even if we say exactly what the issue is.
Walser is always expensive when it comes to service. Diagnostic fees are not reasonable and everything they charge this even if we say exactly what the issue is.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Had an excellent experience, always helpful & take good care of me. Jesus ball crushing Christ
Had an excellent experience, always helpful & take good care of me. Jesus ball crushing Christ
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted our team provided the helpful, attentive care you deserve. Thank you for trusting us with your Volvo. Walser Burnsville Mazda Team
Easy to make an appointment online. Communication options (text, email, phone call) are great. The videos of car inspection are very helpful. Staff are friendly, respectful and helpful.
Easy to make an appointment online. Communication options (text, email, phone call) are great. The videos of car inspection are very helpful. Staff are friendly, respectful and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know our online scheduling and multiple communication options worked well for your Mazda6 service. We’re pleased the inspection videos and friendly team enhanced your visit. Thank you for the 5-star review, and we look forward to assisting you again. Walser Burnsville Mazda Team
Excellent service. They did the work required but decided not to perform an authorized service (tire rotation) because they deemed it unnecessary. This is the type of credibility and confidence they earn that keeps me returning. They also noted an opportunity to replace tires at a lower cost through a mazda program I knew nothing about.
Excellent service. They did the work required but decided not to perform an authorized service (tire rotation) because they deemed it unnecessary. This is the type of credibility and confidence they earn that keeps me returning. They also noted an opportunity to replace tires at a lower cost through a mazda program I knew nothing about.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad our team completed the necessary service on your Mazda CX-90 PHEV and decided against a tire rotation when it wasn’t required. It’s rewarding to know the Mazda tire program recommendation was helpful and has earned your confidence to return. Walser Burnsville Mazda Team
vehicle was taken in quickly and problem was fixed quickly; personnel were friendly except for one man (not my main service tech) who was a bit gruff about asking me to move my car forward
vehicle was taken in quickly and problem was fixed quickly; personnel were friendly except for one man (not my main service tech) who was a bit gruff about asking me to move my car forward
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Mazda CX-30. We’re glad the appointment and repair were handled swiftly and most of our team made you feel welcome. We apologize for the one brusque interaction and will share your feedback to improve those moments. Please let us know if there’s anything else we can do. Walser Burnsville Mazda Team
I've worked with Austin the last 3 times I've been in for service. He always explains what the tech says.
I've worked with Austin the last 3 times I've been in for service. He always explains what the tech says.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you entrusting us with your Mazda CX-5 service again. It’s great to hear our service advisor’s clear explanations of the technicians’ findings have been helpful. We look forward to supporting you on your future visits. Walser Burnsville Mazda Team
Good service, always helpful Explain very well the nature of service recommandrd for the car. Give good avise
Good service, always helpful Explain very well the nature of service recommandrd for the car. Give good avise
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Walser Burnsville Mazda. We appreciate your business and hope to see you again soon! Walser Burnsville Mazda Team
Always nice. We miss snacks. Clean and comfortable facilities. So much kindness towards my kids. Love the videos.
Always nice. We miss snacks. Clean and comfortable facilities. So much kindness towards my kids. Love the videos.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Shelly! We're happy to hear it went well and truly appreciate your feedback. Walser Burnsville Mazda Team
Friendly, they answered all of our questions and were efficient! This was my first time buying a new car and they were super helpful throughout the process.
Friendly, they answered all of our questions and were efficient! This was my first time buying a new car and they were super helpful throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear our team answered all your questions and kept things efficient during your first car purchase. Enjoy your Mazda CX-5 and feel free to reach out if there’s anything else we can do. Walser Burnsville Mazda Team