Reviews
They stayed 10 minutes late for me getting the rental
They stayed 10 minutes late for me getting the rental back. I appreciated it a lot.
They stayed 10 minutes late for me getting the rental
They stayed 10 minutes late for me getting the rental back. I appreciated it a lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an update and they got me into a courtsey car and
I had an update and they got me into a courtsey car and they worked on it first thing in them morning. Kendall kept me updated by phone and text. It was a seamless process.
I had an update and they got me into a courtsey car and
I had an update and they got me into a courtsey car and they worked on it first thing in them morning. Kendall kept me updated by phone and text. It was a seamless process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a few sensor lights on and a brake light as well.
I had a few sensor lights on and a brake light as well. Walser said I need new brakes and rotors. Second opinions said just front breaks. Turned out the other lights were on because I had an almost dying battery but nobody actually checked that. Felt like they did half what I asked for the assessment.
I had a few sensor lights on and a brake light as well.
I had a few sensor lights on and a brake light as well. Walser said I need new brakes and rotors. Second opinions said just front breaks. Turned out the other lights were on because I had an almost dying battery but nobody actually checked that. Felt like they did half what I asked for the assessment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I already described it in the text above I will never buy
I already described it in the text above I will never buy another car from walser. Even though I bought 5 or 6 in the past
I already described it in the text above I will never buy
I already described it in the text above I will never buy another car from walser. Even though I bought 5 or 6 in the past
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I purchased at used 2024 vehicle and within 1 month of
I purchased at used 2024 vehicle and within 1 month of purchase have had to replace the battery and tires. I was sold a vehicle with tires from 2017 on them, which should not have been on the vehicle at all since tires need to be replaced every 6 years. When these tires were put on the vehicle they had to be a minimum of 7 years old. I would not recommend this dealership for used car purchases.
I purchased at used 2024 vehicle and within 1 month of
I purchased at used 2024 vehicle and within 1 month of purchase have had to replace the battery and tires. I was sold a vehicle with tires from 2017 on them, which should not have been on the vehicle at all since tires need to be replaced every 6 years. When these tires were put on the vehicle they had to be a minimum of 7 years old. I would not recommend this dealership for used car purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Very professional, quick and efficient They were very
Very professional, quick and efficient They were very helpful and had me in a loaner car and on my way to work quickly.
Very professional, quick and efficient They were very
Very professional, quick and efficient They were very helpful and had me in a loaner car and on my way to work quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walser Burnsville Mazda Team
As always, it was quick and thorough Friendly staff,
As always, it was quick and thorough Friendly staff, comfortable waiting environment and qick service
As always, it was quick and thorough Friendly staff,
As always, it was quick and thorough Friendly staff, comfortable waiting environment and qick service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walser Burnsville Mazda Team
As always, it was quick and thorough Friendly staff,
As always, it was quick and thorough Friendly staff, comfortable waiting environment and qick service
As always, it was quick and thorough Friendly staff,
As always, it was quick and thorough Friendly staff, comfortable waiting environment and qick service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walser Burnsville Mazda Team
Worked with Nick and he was great.
Worked with Nick and he was great. We had a lot of questions and was very patient with us.
Worked with Nick and he was great.
Worked with Nick and he was great. We had a lot of questions and was very patient with us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Walser Burnsville Mazda Team
Great work and communication was fantastic.
Great work and communication was fantastic. Liked the video and to be able to see where everything stood.Vehicle was ready when it was promised.
Great work and communication was fantastic.
Great work and communication was fantastic. Liked the video and to be able to see where everything stood.Vehicle was ready when it was promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Walser Burnsville Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Walser Burnsville Mazda Team