Reviews
They are always professional. I think the video from the mechanic is a good idea. And they finish things within the time quoted me.
They are always professional. I think the video from the mechanic is a good idea. And they finish things within the time quoted me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the mechanic’s video updates and on-time service for your Mazda6 met your needs is rewarding. Your praise of our professionalism means a lot to us. Walser Burnsville Mazda Team
Quick, polite, efficient. Everything was fine. They were quick, efficient and polite. I would reccomend them for service needs.
Quick, polite, efficient. Everything was fine. They were quick, efficient and polite. I would reccomend them for service needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your CX-50 was swift, courteous, and seamless. Your recommendation means a great deal to our service department. Walser Burnsville Mazda Team
Very professional and quick The service has consistently been well I get my needs met, and all my issues get resolved
Very professional and quick The service has consistently been well I get my needs met, and all my issues get resolved
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our prompt service on your Mazda CX-5 consistently met your needs and resolved every issue is rewarding. Your kind words and five-star rating mean a lot to our service department. Walser Burnsville Mazda Team
Buying a new Mazda with a trade-in was a pleasant experience, Dare I say, even fun? I think I received a fair end of season deal on a new CX-70.
Buying a new Mazda with a trade-in was a pleasant experience, Dare I say, even fun? I think I received a fair end of season deal on a new CX-70.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed guiding you through the trade-in and purchase of your new CX-70. Hearing that you found the deal fair and the process enjoyable means a lot to our team. Walser Burnsville Mazda Team
Appreciate the no hassle approach for pricing, no pressure to purchase and basic explanation of the vehicle
Appreciate the no hassle approach for pricing, no pressure to purchase and basic explanation of the vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad your Mazda CX-5 purchase felt hassle-free and that our team could offer a clear, no-pressure explanation. Knowing our approach met your expectations means a lot to our team. Walser Burnsville Mazda Team
Excellent experience from welcome handshake to selfie exchange of my 2014 Chevy Volt keys for the Walser 2017 Volt fobs. Only 37.8 K miles on my new Heather Grey Premier hybrid ride. Getting 150 mpg combined. Already my best auto purchase after 2 Volts. Vigorous thank-you to Burnsville, Minnesota Mazda team, especially the host, Associate Anthony Love.
Excellent experience from welcome handshake to selfie exchange of my 2014 Chevy Volt keys for the Walser 2017 Volt fobs. Only 37.8 K miles on my new Heather Grey Premier hybrid ride. Getting 150 mpg combined. Already my best auto purchase after 2 Volts. Vigorous thank-you to Burnsville, Minnesota Mazda team, especially the host, Associate Anthony Love.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your note about the welcome handshake and selfie exchange reflects how our team values personal connections. Knowing that your Chevrolet Volt with low mileage and impressive efficiency is now your favorite purchase means a lot to our team. Walser Burnsville Mazda Team
I went in to the service department for a software update for my new car. I talked to a few different guys in the service department, all of them were helpful and kind, I just don't remember names.
I went in to the service department for a software update for my new car. I talked to a few different guys in the service department, all of them were helpful and kind, I just don't remember names.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team was pleased to assist with the software update on your Mazda CX-5. Knowing you found everyone in the service department helpful and kind means a lot to us. Walser Burnsville Mazda Team
Always willing to help! Care and want to make sure the issue is resolved, professional!
Always willing to help! Care and want to make sure the issue is resolved, professional!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our service department was able to resolve the issue on your Mazda CX-5 with care and professionalism is rewarding. Your positive feedback and five-star rating motivate us to maintain this level of support. Walser Burnsville Mazda Team
Very quick It was waiting area while I was inside. Snacks were low. It was quick and easy
Very quick It was waiting area while I was inside. Snacks were low. It was quick and easy
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the service on your Mazda CX-5 was quick and easy is rewarding. We apologize the snacks were low in the waiting area and appreciate your five-star rating. Walser Burnsville Mazda Team
The technicians always seem happy to see me and even when I'm late, somehow, there's never a line for me to wait in. I drive up to the garage door, it immediately opens, and I drive in, every time. I don't understand how they do that, but I appreciate it because I'm always in a hurry. I also always bring Work with me so I don't waste any time but if it's over a couple hours they always give me a car and they are incredibly generous with when I return it. I love my car and the loaner reminds me how much I love my car, if you know what I mean, so I'm usually anxious to swap back, but sometimes I'm delayed by a day+ and they don't seem to mind at all. Although, I do think the loaner is a missed opportunity to introduce loyal customers (this is my 5th CX5 from them) to other models that they offer. in fact, when they took me to the loaner I was hoping it was a CX 30 or a CX 90 (not sure I have those numbers right) so I could see if I prefer them. That's my only complaint.
The technicians always seem happy to see me and even when I'm late, somehow, there's never a line for me to wait in. I drive up to the garage door, it immediately opens, and I drive in, every time. I don't understand how they do that, but I appreciate it because I'm always in a hurry. I also always bring Work with me so I don't waste any time but if it's over a couple hours they always give me a car and they are incredibly generous with when I return it. I love my car and the loaner reminds me how much I love my car, if you know what I mean, so I'm usually anxious to swap back, but sometimes I'm delayed by a day+ and they don't seem to mind at all. Although, I do think the loaner is a missed opportunity to introduce loyal customers (this is my 5th CX5 from them) to other models that they offer. in fact, when they took me to the loaner I was hoping it was a CX 30 or a CX 90 (not sure I have those numbers right) so I could see if I prefer them. That's my only complaint.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Walser Burnsville Mazda are glad to have you as a customer. Walser Burnsville Mazda Team