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Walser Mazda

(3,140 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00am 7:00am–6:00pm
Saturday 9:00am–6:00am 7:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2025 consumer dealer award 2019 consumer dealer award

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New (612) 354-8860 (612) 354-8860
Used (612) 424-9336 (612) 424-9336
Service (612) 355-3929 (612) 355-3929

Inventory

See all 584 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2001.
You are in the driver’s seat at Walser Mazda with our transparent pricing on all new and preowned cars. Say goodbye to awkward hand-offs. Say hello to your dedicated consultant who will assist you throughout your buying experience. The moment you walk into Walser Mazda there is one driving factor that defines us: We are committed to providing you, our guest, with an elevated purchase experience when buying your next vehicle from us online or in the store. Our mission is to become your favorite car store by making car buying simple.

Service center

Phone number (612) 355-3929

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walser Mazda from DealerRater.

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They stayed 10 minutes late for me getting the rental

They stayed 10 minutes late for me getting the rental back. I appreciated it a lot.

They stayed 10 minutes late for me getting the rental

They stayed 10 minutes late for me getting the rental back. I appreciated it a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Walser Burnsville Mazda Team

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I had an update and they got me into a courtsey car and

I had an update and they got me into a courtsey car and they worked on it first thing in them morning. Kendall kept me updated by phone and text. It was a seamless process.

I had an update and they got me into a courtsey car and

I had an update and they got me into a courtsey car and they worked on it first thing in them morning. Kendall kept me updated by phone and text. It was a seamless process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Walser Burnsville Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Walser Burnsville Mazda Team

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There service was great.

There service was great. They were very friendly and my car was done on time as promised.

There service was great.

There service was great. They were very friendly and my car was done on time as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Considerate, timely, communicative, great customer

Considerate, timely, communicative, great customer service attitude The dealership was very responsive to my needs and concerns.

Considerate, timely, communicative, great customer

Considerate, timely, communicative, great customer service attitude The dealership was very responsive to my needs and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walser Burnsville Mazda Team

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Quick service to fix a headlight.

Quick service to fix a headlight. Service great, prices increasing is not. I happily bring my car to Walser for service but need for prices to not keep skyrocketing.

Quick service to fix a headlight.

Quick service to fix a headlight. Service great, prices increasing is not. I happily bring my car to Walser for service but need for prices to not keep skyrocketing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walser Burnsville Mazda Team

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They were thorough and fair!

They were thorough and fair! They made the experience pleasant instead of a hassle. I was very happy with how quickly they got me in and how informed they kept me through the process.

They were thorough and fair!

They were thorough and fair! They made the experience pleasant instead of a hassle. I was very happy with how quickly they got me in and how informed they kept me through the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walser Burnsville Mazda Team

Consumer response

Nobody wants car problems but Walser Mazda made it seemingly hassle free. Thanks Liam and the guys who worked on my car!

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I had a few sensor lights on and a brake light as well.

I had a few sensor lights on and a brake light as well. Walser said I need new brakes and rotors. Second opinions said just front breaks. Turned out the other lights were on because I had an almost dying battery but nobody actually checked that. Felt like they did half what I asked for the assessment.

I had a few sensor lights on and a brake light as well.

I had a few sensor lights on and a brake light as well. Walser said I need new brakes and rotors. Second opinions said just front breaks. Turned out the other lights were on because I had an almost dying battery but nobody actually checked that. Felt like they did half what I asked for the assessment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I already described it in the text above I will never buy

I already described it in the text above I will never buy another car from walser. Even though I bought 5 or 6 in the past

I already described it in the text above I will never buy

I already described it in the text above I will never buy another car from walser. Even though I bought 5 or 6 in the past

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I purchased at used 2024 vehicle and within 1 month of

I purchased at used 2024 vehicle and within 1 month of purchase have had to replace the battery and tires. I was sold a vehicle with tires from 2017 on them, which should not have been on the vehicle at all since tires need to be replaced every 6 years. When these tires were put on the vehicle they had to be a minimum of 7 years old. I would not recommend this dealership for used car purchases.

I purchased at used 2024 vehicle and within 1 month of

I purchased at used 2024 vehicle and within 1 month of purchase have had to replace the battery and tires. I was sold a vehicle with tires from 2017 on them, which should not have been on the vehicle at all since tires need to be replaced every 6 years. When these tires were put on the vehicle they had to be a minimum of 7 years old. I would not recommend this dealership for used car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Very professional, quick and efficient They were very

Very professional, quick and efficient They were very helpful and had me in a loaner car and on my way to work quickly.

Very professional, quick and efficient They were very

Very professional, quick and efficient They were very helpful and had me in a loaner car and on my way to work quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walser Burnsville Mazda Team

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