AutoNation Buick GMC Park Meadows

This was second visit to this location and will be my last. My service or more so lack of service is not one that any customer should have to do experience.To begin, I had a scheduled appointment; however upon arrival I was not acknowledged while customers that arrived after me were serviced right away. While I understand that many businesses are understaffed, I think as a courtesy I could have been spoken to briefly at the very least. Then when interacting with employees, their demeanor was very rude and made me feel uncomfortable. I can’t believe that these employees represent your business and that anyone would return after experiencing what I went through.

TJ Nolasco & Chris Tucker Were Exeptional, They informed me when my vehicle was arriving and gave me a loaner also. I Love My Acadia.

El servicio recibido por el equipo de Autonation es muy bueno, Julio Marroquin se encargo de hacer de nuestra compra de carro una muy buena experiencia, su atencion hasta el momento ha sido la mejor, el vehiculo adquirido es usado, he encontrado un pequeno detalle tecnico por resolver con luces fuera de servicio, pero estoy seguro que Autonation corregira muy pronto . Gracias

Robert Bennett was great and made the process very smooth. I appreciated the quick in and out!

Service itself was fine, the customer service is mediocre at best. Honestly, no one there seems to like what they are doing. I have been in twice (once was scheduled and when I got there was told the part was not ready, no apologies for a lost day), and the communication is as if I am bothering them. No one smiles and there is no engagement.

Thank you very very much, look forward to coming back in 2 years and trying to do it all over again.

They were very helpful polite and worked to get the deal completed on the vehicle I was interested in.

All around one of the best experiences buying a car. The car market isn?t what it use to be and the dealership truly pulled out all the stops to ensure we felt valued. Every person was respectful, welcoming and really went above and beyond. We will be back in the future with any car needs we have and plan to go to the dealership for all service needs. We have two GMC?s now and honestly think we have found a dealership that we will go to for all our needs. I am sure all the sales people are amazing, but Jason Montgomery, he is amazing!!!!! He took the time with me to go through every option and button on my Yukon. I can?t express how important that was to me. When driving off the lot I felt comfortable knowing how to work everything, which I have never had any dealership do so I appreciated the extra time he took to help me and make sure I felt comfortable. Also a shout out to Ali is in order, he was awesome too!

We went in to have chip?s installed on a vehicle we purchased 6 months ago. While he was writing the ticket, he started inspecting the tires, walking around the vehicle and asked us how the wipers were. This is a vehicle that has 8000 miles on it. When you go in for a ?free? oil change, they always try to up sell us for $60 wipers, tires, alignment, etc. Never again will we go there for service even for recalls and warranty work. I know they feel obligated to do that but some people can?t say no, like a spouse.

We went in to have chip’s installed on a vehicle we purchased 6 months ago. While he was writing the ticket, he started inspecting the tires, walking around the vehicle and asked us how the wipers were. This is a vehicle that has 8000 miles on it. When you go in for a “free” oil change, they always try to up sell us for $60 wipers, tires, alignment, etc. Never again will we go there for service even for recalls and warranty work. I know they feel obligated to do that but some people can’t say no, like a spouse.