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AutoNation Buick GMC Park Meadows

(840 reviews)
Visit AutoNation Buick GMC Park Meadows
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award 2023 state dealer award
2023 consumer dealer award
New (888) 247-0361 (888) 247-0361
Used (888) 447-5188 (888) 447-5188
Service (877) 738-7293 (877) 738-7293

Reviews

(840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Buick GMC Park Meadows from DealerRater.

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All around one of the best experiences buying a car.

All around one of the best experiences buying a car. The car market isn’t what it use to be and the dealership truly pulled out all the stops to ensure we felt valued. Every person was respectful, welcoming and really went above and beyond. We will be back in the future with any car needs we have and plan to go to the dealership for all service needs. We have two GMC’s now and honestly think we have found a dealership that we will go to for all our needs. I am sure all the sales people are amazing, but Jason Montgomery, he is amazing!!!!! He took the time with me to go through every option and button on my Yukon. I can’t express how important that was to me. When driving off the lot I felt comfortable knowing how to work everything, which I have never had any dealership do so I appreciated the extra time he took to help me and make sure I felt comfortable. Also a shout out to Ali is in order, he was awesome too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Amanda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jose Nolasco was very professional throughout the

Jose Nolasco was very professional throughout the process, and Ryan was friendly and ensured all was well. Bryan Curtis was doing all he could with the problem with Lakeview Financial, there is where the snag was. Bryan did a superb job in handling this issue and came through with an option. I wish to thank Auto Nation and staff for a job well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I'll give you a 4 star for the dealership, but need to do

I'll give you a 4 star for the dealership, but need to do a 1 star on the service I had last Friday. I specifically asked to have an oil change and for someone to look at the trailer hitch lights that do not work. Got there and the trailer hitch lights couldn't be looked at as it had to go/be scheduled with the mechanic. Why wasn't that in the schedule? So did not have time scheduled to leave the vehicle there so did not do that. Then they call me while I was waiting, and recommended to change the cabin and engine air filter. Asking how much they quoted $185.00 - for two filters!? declined and went to your parts window and got them for $107.00. Should have bought them at O'Reillys as they both would have cost $60.00. Did the work myself the next day, and the stop cord was not rehooked to the glove box, torx screw was missing from the filter cover, and the seat was still in the far back position. Seemed apparent that whoever checked the cabin air filter was upset that I did not have them replace it and threw it back together. The engine filter was deformed at the small angled in - again hastily thrown together when replacement was declined. Suggestion: it is normal for an oil change to have the air filter(s) recommended to be changed. Maybe tell that to the customer with a price before they leave the desk. You would not have to take the time to remove and replace the old ones if service is declined. And I would like a replacement screw for the cabin filter cover.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Oil Change

Oil change was over $100. Major ripoff. They didn?t put the sticker in the window indicating when the next oil change is due.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tom, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6093 to discuss what we can do to help.

Was very pleased with the service I received.

Was very pleased with the service I received. I arrived early and was checked in right away!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Facility was very clean.

Facility was very clean. Staff was friendly and helpful. We appreciated the ride home they gave us so we did not have to sit and wait for our vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Carrie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

The staff was amazing!

The staff was amazing! Peyton was great. She take care of her customers with such professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Peyton here at Autonation Buick GMC Park Meadows! If you need more help, our team is available to talk -- safe travels!

2500HD Ironman

They are always positive with the attitude in the service department. But the scheduling department doesn't relay the information correctly to the service department so I must repeat what I need when I am face to face with the service advisors.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rafe, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

I went in to have recall updates done on my vehicle's

I went in to have recall updates done on my vehicle's computer system. Everything went as planned and they also checked tire water, oil and other items so was pleasantly surprised when I received a call at noon that all was done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Friendly and prompt service.

Friendly and prompt service. Reasonably explained estimate and no recommendations on unwanted services. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Buick GMC Park Meadows and we hope to be of service again in the future.