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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Quick as Always

Walter was quite helpful at the desk. We discussed tires and they have quite a promotion going on now where I will get an unbeatable price. I applied for a Ford Service credit card, was approved, used it to pay for the service and saved $20 on the bill. With the card, I will also get a $140 tire rebate. The best part of the visit was being on my way in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It is great to read such wonderful comments about your recent experience with us! We hope to be of service to you again! Take care!

Very good.

Sales people were very helpful and accommodating. Very good experience and really like our Escape. Excellent in the snow. This is the first Ford I have had since 1990 when I purchased a 1991 model 4 door Ford Explorer when they first came out. I ran that to over 300,000 miles. Since then I have been running Toyota's but will see how the Escape works now that I have a Ford again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Freeway Ford for all of your automotive needs. If there is anything else we can do to assist you, please let us know! Take care!

Happy with experience

I was not even shopping for a new car but Shane was able to find me an amazing deal on a lease and I was able to trade in my previous car. Great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bobbi, thank you for taking the time out of your day to tell us about your experience. We hope you continue to choose Freeway Ford for all your vehicle needs! Take care!

Awesome experience

Overall our experience was great! We walked in to "just look" and walked away with a great car. We were very honest about our intensions and Tim Ross was great at explaining options and showing us cars without the expectation we would buy. We did not feel any pressure from Tim and it was very refreshing to work with him. The process itself was quicker than we expected and everyone was very friendly, in the end we drove off in our new (slightly used) Escape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Fair, Honest, and Thorough

Patrick, Rob, and Joe were a pleasure to deal with. They gave me a fair deal on my trade, a great deal on my purchase, and made the whole process quick and efficient. They worked with my credit union to have everything lined up and ready to go when I got there. I live an hour away, so making multiple trips would have been inconvenient, to say the least. One trip to test drive and the next visit I was in and out with my new vehicle in under 40 minutes. Patrick has followed up since to make sure everything is going smoothly with my new purchase. Awesome group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brad, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Service was painless.

The service process was easy and friendly. It minimized the disruption to my day. The service manager gave good options for new tires and explained their benefits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your day to tell us about your experience. Thank you so much for being one of our valued guests and we look forward to your next visit!

Wonderful

Friendly service from the time I entered the door till the time I left with my new car. Jim the salesman was great. Will Recommend this dealership to anyone I know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Freeway Ford for all your vehicle needs! Take care!

Great service

I worked with Chris in sales and he went above & beyond to get my car deal done. Very patient experienced with handling all financing issues. Has a good knowledge of the industry. I definitely will be working with him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Brian Ward is fantastic

Great experience Will be back in a few years to trade in I had a bad experience at a different ford dealer so was pleasantly surprised

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Great!

Came in for an oil change & transmission flush. Walter was extremely helpful. I even came back the next day for tires instead of going to a goodyear shop. I've bought my last 2 vehicles at freeway ford. And my dad has been a customer since late 90's. The customer service is always the best. Even past experiences with the fiance dept and etc. Thank you freeway ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brian, our Staff works hard to go the extra-mile for our valued guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!