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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Thank you Dean and staff

Dean and his staff are very accommodating. And always helpful and smiling. We have two Ford vehicles and always have good service . Thank you Freeway Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! Customer service is very important to us and are happy to know that you always receive good service here at Freeway Ford. We hope to see you again and thank you for being a part of the Freeway Ford family.

Excellent experience with a purchase of Ford EDGE

Purchase my first FORD EDGE SEL 2017 from Barbe Castjohn. Very professional and nice dealer. I live far away from this dealer (about 4 hours driving). They drive the car halfway to meet. Excellent experience doing business with them. Thank Barbe especially.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Erliang, thank you for sharing the experience you had. We are happy to know that our team could help make this an excellent experience and meet you halfway so you could avoid that 4 hour drive. We strive in providing excellent customer service and it is great to know that Barbe was there to help you with your purchase. We hope you are enjoying your new Ford Edge SEL 2017 and thank you for being a part if the Freeway Ford family.

Nice experience

Very friendly and efficient team! They listened to what we were looking and responded with the right truck at the price that we wanted to achieve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

TJWalsh, we appreciate you taking the time to share the experience you had. We are happy to know that our team was friendly and efficient when it came to finding the right truck for you. We hope to see you gain and thank you for being a part of the Freeway Ford family.

Louie and the team take such good care of me!!

Every one has been so helpful and attentive. I won't take my car anywhere else for servicing. Reasonably priced and helpful when recommending necessary services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ashleigh, thank you for being a loyal customer. We are happy we could provide you with helpful and attentive service. We look forward to seeing you again and thank you for being a part of the Freeway Ford family.

New F-150

I found the professionals to be friendly, helpful and supportive. I looked at three dealerships and found the one that provided the best value; both service and price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brad, thank you for sharing the experience you had. We are glad to know we could provide you with the best value in price and service. We look forward to seeing you again and thank you for being a part of the Freeway Ford family.

Time for a NEW Car!

After owning the same car for 15 years, it was definitely time for a new vehicle. Deb was wonderful to work with. Very patient and took the time to explain everything to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Stephanie, thank you for the five star rating! When it comes time to buying a new car it can be very stressful and we are happy Deb could make this a good experience for you. We hope you are enjoying your new vehicle and look forward to seeing you again, Thank you for being a part of the Freeway Ford family.

Lexus lease up -- now what?

I had a Lexus lease term up and knew I had to buy a used vehicle due to my long commute. Barbe helped me find the perfect vehicle - it was a great price and very reliable. The dealership also backed up the purchase with extended warranty. I'll go back to Freeway Ford again --

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Kimberly, we want to thank you for your five star rating! Having to decide what car to buy next can be tough. We are glad Barbe could help you pick out the perfect vehicle. We hope you are enjoying your new car and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

Awesome sales women.

I am looking for the right suv for my family. Barbe was so helpful and nice. When we are already, I will be coming back to her so seal the deal for my new jump to an suv.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Tots, we are very happy to hear about the experience you had. Finding the right car if very important and we are glad Barbe was helpful and nice. We look forward to having you as a part of the Freeway Ford family.

A great buying experience!

Barbe was great from day one. We spent one day looking at pre-owned cars, and I took some test drives. She gave me a lot of information so I could make a good decision. She was very professional but also warm and friendly ( probably her southern roots upbringing!). She was always prompt answering my texts, and she even picked me up from Enterprise when I turned in car! This is the second vehicle I have purchased from Freeway Ford and I wouldn't hesitate to use them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Gwen, we enjoyed hearing about the experience you had. We are very happy Barbe could not only take care of your needs but that she provided you with professional and friendly service. We hope you are enjoying your new car and thank you for being a part of the Freeway Ford family.

Amazing people and experience.

Went in not knowing what I wanted. Then walked out with more then I ever wanted! Love the people that work there and the quality of the cars they offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.
Dealer response

We are happy to hear that you had an amazing experience. We are glad our staff could help you with all your concerns and we look forward to seeing you again. Thank you for being a part of the Freeway Ford family.