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Freeway Ford

(1,201 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

(1,201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Time for a NEW Car!

After owning the same car for 15 years, it was definitely time for a new vehicle. Deb was wonderful to work with. Very patient and took the time to explain everything to me.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Stephanie, thank you for the five star rating! When it comes time to buying a new car it can be very stressful and we are happy Deb could make this a good experience for you. We hope you are enjoying your new vehicle and look forward to seeing you again, Thank you for being a part of the Freeway Ford family.

Amazing people and experience.

Went in not knowing what I wanted. Then walked out with more then I ever wanted! Love the people that work there and the quality of the cars they offer.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you had an amazing experience. We are glad our staff could help you with all your concerns and we look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

OIL CHANGE/SERVICE

I use quick lane, always great! Very friendly people, and very helpful, not pushy, never padding the work that needs to be accomplished. Keep up the Friendly service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

James, thank you for your five stars rating! We are happy you received great and helpful service at the quick lane. We look forward to seeing you again and thank you for being a part of the Freeway Ford family.

Took care of me Easy and Quickly!

I got a great deal on a car, they even shopped for the best APR for my loan. And gave me a fair price on my trade-in. Barbe was so helpful and friendly!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to see you had a five star experience. Its great to hear that Barbe was friendly and helpful and that you received the best APR. We hope you are enjoying your new vehicle and are happy to have you as a part of the Freeway Ford family.

Customers of profound importance!

This is how we felt as we drove off in our new Ford. Shouldn’t you feel this way every time you purchase a new vehicle? After purchasing over twenty new vehicles during my lifetime, with prices as high as $106,000. This is the first time I have pulled away feeling this way. Freeway Ford wanted to ensure my wife and I received everything we were looking for in our new vehicle, and Barry (our sales rep.) accomplished this. Freeway has a large inventory of vehicles. What they didn’t have was the exact combination of color and features we desired…just short of special order. Rather than promoting the benefits of a vehicle in current inventory. Barry asked that he could have until the following morning to find what we were looking for. Not only did Barry find our vehicle. He found three vehicles matching the list of options to choose from with varying colors. What further impressed was two of the vehicles were over 200 miles away in a neighboring state! …Wow!!! The following morning our vehicle was being delivered ready for pickup. The best part was you could see the excitement in Barry’s face, knowing he had gone above all else to fulfill our needs and make this a great experience. Thanks Freeway! Thanks Barry!!! You ensured that we drove off in our new vehicle confident in our purchase decision?

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow we are very happy to hear about the experience you had. We want every one of our customers to feel confident in their purchase when they leave Freeway Ford. We are happy that Barry went above and beyond to find the right vehicle for you.and your wife. We hope you are enjoying your new vehicle and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

Brian got me into a car as promised poor credit and all

Brian fallowed through with his word to find me a car. I found and purchased my car of choice. Everyone was a delight to work with.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear about the experience you had. We know it can be a long process to find the car thats right for you. We are glad Brian was there to help and was a delight to work with. We hope you are enjoying your car and want to thank you for being a part of the Freeway Ford family.

Great Experience!

I just want to thank Barry McDaniels for a great buying experience! He was very professional in all aspects of my purchase. I would highly recommend Barry and Freeway Ford!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

EJ, we are happy to know that Barry made this a great experience for you. Thank you for your five star review and we hope you are enjoying your new car. We are happy to have you as a part of the Freeway Ford family.

Impeccable service, person touch

Wonderful service again at freeway Ford. Justin was fair and honest, second car purchased from them. The process was easy and they were very helpful. They know their products. Thanks again!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear about the experience you had. Its great to hear that Justin made this a fair and easy process for you. We hope you are enjoying your new car and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

Amazing experience

I’ve been to hundreds of dealerships and never purchased a vehicle from one, until now. It’s all about the experience and the people at Freeway Ford were amazing! From walking in the door, to driving off the lot in my new truck. I was treated with respect. I worked with Barbe and she was awesome. Most dealerships leave me dodging pushy sales people, but at Freeway Ford, I felt right at home. I highly recommend getting your next vehicle from here. When it comes time to buy again, I’ll be back.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jake, we know its been a while since your last post but we want to thank you for sharing the experience you had. We know how pushy sales people can be when it comes to buying a new car. We are glad we could make you feel right at home and provide you with an amazing experience. We hope you are enjoying your new car and are happy to have you as a part of the Freeway Ford family.

Purchase of new Ford Edge experience.

After reviewing multiple Ford dealerships website we requested information from Freeway Ford. The information was provided in a very timely manner. We then set up a viewing and test drive within a couple of days. Everyone we encountered was very courteous and helpful and found the dealership to be very nice and neat. We worked out a deal that evening and scheduled the vehicle pickup the following Saturday. We arrived Saturday on a very frigid Minnesota December morning ane were greeted as we walked in the door. We added remote start which was being completed while we signed the paperwork. Freeway Ford had everything in order and we were on our way home later that morning in our new Edge. I feel that Freeway Ford does a very good job and would recommend any one looking for a new Ford vehicle to check them out.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.